4 Star Hotels in Agios Nikolaos, Crete

"The staff is really amazing, we can’t thank enough for making my wife and I feel like we’re at home. The point that we didn’t like that much was the bathroom in our room, a little bit small with a small cabin shower, no individual hygiene products such as shampoo or bathing gel and there was no much attention to the fact of refilling the products available. We were in for seven nights and we also think that in the middle of the stay, the bed sheets should be changed for clean ones. Besides that, everything was and is really amazing!"

"Owner/Management doesn't care or have any pride in their property with the worst plumbing ever. The parking area was poorly lit at night so I had to use a flashlight. The parking lot had a deep dip at the entrance that could cause damage to cars entering. The reception, bar, pool and dining areas were fine. The room counters had many scratches and were worn. The toilet only worked on the small flush for one day, trickled all day and then did not work at all. They gave us a bucket to flush it despite us trying to get them to send someone to fix it. They could not move us to another room. The first day there was no water for the shower until I had to find the plumber nearby fixing another room. They admitted they had a plumbing problem throughout the hotel. They did not compensate us for our trouble. The shower head leaked and was loose and the faucet was slow draining. The pool by the room had a big crack and although another layer of glass was added , it did not look good. The place think their posh but I've been to better 2 star places."

"Great holiday perfect for a young family. Clean, good facilities and friendly staff. "