4 Star Hotels in Shanzu, Mombasa

"Staff very friendly. Food selection and quality excellent."

"Amazing service. "

"The property had a wow factor as my room had swimming pool and sea view, airy, good balcony with Sunrise view, neat and clean room. The service was very good, staff responded immediately after making call. Reception and other staff were helpful and courteous. Good to stay when on vacation."

"Remarkable historic building with large rooms and spacious cool lounges, balconies and interior in Moroccan riad style. Staff were delightful (thank you Lilian for arranging so much our trip!), food delicious (thank you chef Bukari!) including breakfasts and dinners overlooking the beach and ocean. Amazing location with nice pool and in the right area for enjoying the ocean while exploring Mombasa. Unfortunately, however, the owners have neglected the building has been very neglected with the...

"This property is nice, but the pool was small pool and the sun chairs had no umbrellas. It was shaded however you had to move your chair often due to the sun/shade depending on time of day. But overall, it was a good experience. Rooms were nice and clean but noisy hallways."

"Altogether everything was okay. Though the statys of the washing area was not in good condition. The sink and washing washing machine had mould all over and this makes one doubt the cleanliness of the towels and and beddings washed in it. Considering the size of the property, 15 units of electricity was not enough for 3 nights yet there was 9 of us in the property. Wifi was selective on some phones. Water dispenser was not replenished. You need to consider the size of the family before rationing...

"Horrible customer service, 1st property ever I booked on Expedia and got a downgrade as a Platinum Member. From a deluxe villa to an apartment and was told I got it cheaper than what it's supposed to be but I guess they don't understand Platinum privileges on Expedia or Hotels.com and they don't work to international standards. No principle and professionalism and they have different prices for themselves than what you see on Expedia or Hotels.com. Was told to add money on top of what I paid on...