4 Star Hotels in Trại Kênh, Hai Phong

"The property is beautiful and in the off season the price was reasonable. The breakfast is over the top, lots of choices. The coffee was the only breakfast issue and the staff needs to be trained in this area, it was often cold or prepared improperly. The beach is wonderful but the area behind the lounges needs to be cleaned, it looked terrible. The construction on the port side was super loud and created industrial smell that was unpleasant. Because of that the pool on the construction side...

"its just alright "

"The Scarlet Pearl Cruise team were wonderful. The boat and food were excellent and family friendly as you explore the beautiful Ha Long Bay Area."

"We had an excellent stay, beautiful hotel, our one bedroom suite was huge, gorgeous furniture and very comfortable and clean, it was a great base for us to visit the Halong Bay área. There isn’t much around the hotel as the area is still being developed, however this was fine with us, as between visiting the bay, we relaxed and enjoyed the lovely facilities and restaurant, the food was great. Staff were superb and nothing was too much trouble "

"Our trip with Doris Cruise Line was amazing. Everything was flawless from start to finish. The communication was extremely easy for pickup and drop off. The bus was right on time and picked us up right outside our hotel. The bus was extremely comfortable and quick. From there the tender from the pier to the boat was quick and easy. The staff was extremely inviting and enthusiastic. The food during our stay was excellent. There was a wide variety for all appetites. Our room was fantastic and the...

"Very nice owner staff made everything comfortable "

"Amazing experience with family "

"Amazing hotel, truly fantastic facilities at a very good prices. Front desk informative and helpful. It’s a very nice stay in a Japanese hotel in Vietnam. Location is little bit outside of the town, but easy ride from airport and quick taxi ride to town. It’s nice to discover local places, for sure not touristy like Hanoi. "

"Had an amazing time on the cruise. The staff were great, the rooms were beautiful and the tour was excellently organised. I would recommend to anyone. The only small downside was wanted to spend more time on the boat. We got onto the boat around 1pm and had a safety briefing. We left the boat at 10am the next morning. If we’d have known this before we would have stayed an extra night. But the whole thing was wonderful nonetheless. "

"was expecting a much better food experience and quality "

"We enjoyed our room and the facilities, including the pool. However, we found the food was lacking in quality. Our room wasn't properly cleaned when we arrived (there was someone else's underwear on the floor and the mugs were not clean) and we had to ask the staff to clean it again. That being said, the staff were extremely helpful and kind. They definitely made the stay better. We apparently came during "off season" which made the whole area seem like a ghost town. We did find some good places...

"I will preface this review with that I went just after Super Typhoon Yagi. The hotel suffered a lot of damage and large parts of the hotel were closed off entirely. I know the resort would've suffered a lot financially because of this, but as a guest I was left a little miffed that I paid full price for part of the experience. I would've been more than happy if the resort recognised a few things were out of order and chucked in a few freebies like a massage or drinks vouchers. After all they had...