Exemplary guest service is the hallmark of every 5-star hotel in Sanana. From the moment you enter the lobby, staff ensure your every need is met, whether recommending activities or providing a nightly turn-down service. Additionally, hotels must offer superior amenities to be considered for a 5-star rating. These can include luxury toiletries, an on-site spa, pools, fine dining kitchens and knowledgeable concierge.