Flawless guest service chatacterises every 5-star hotel in Sudbury. From the second you arrive, staff attend to your every need, whether answering room service calls 24/7 or providing in-room beauty treatments. Additionally, hotels have to feature superior amenities to be entitled to a 5-star rating. These can include luxury baths, spa facilities, pools, gastronomic kitchens and knowledgeable concierge.