Acapulco Hotel Guide - Family Friendly Hotels in Acapulco, Guerrero

"The package was sold with a pool being taken out of service. There was also construction to repair a pool and build a pool. I allready paid for the trip and didn’t have enough funds to book a second trip. So I went hoping for the best. The beach is tiny and is there are gangs running an unsafe seafood experience. They rented a seafood to me without the plug in it hoping I would sink it it took on water and thankfully I am a mechanic and have been on the ocean my whole life I was able to beach...

"Excellent service in restaurant (Eduardo/Jean Carlos and housekeeping (Karina 9th floor)."

"Made feel safe, appreciated very nice customer service "

"The location it’s a plus the property it’s in very bad conditions, elevators not morning , bathrooms in very bath conditions areas with out paint no Tv on the bar horrible "

"Had an amazing staying! Was upgraded to a villa due to Hotel being remodeled after hurricane Otis. Staff was attentive and fast with delivering any food orders. Always friendly and with a smile. Also the villas are super clean!! "

"When I did my check out with my family, they took away our bracelets that allowed us to get around the place. And we wait for 4 hour for our ride with being able to get any drinks due to them taking our bracelets."

"I like the indoor pools, but they gave me my room after one hour of my check in."

"Pasamos muy buenas Vacaciones, buen servicio habitaciones cómodas aunque todavía se ven los estragos del Huracán que les sucedió no hace mucho I A M"