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Hotel Emporio Acapulco

3.5 star property
Family-friendly beachfront location with 3 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Emporio Acapulco

Children’s play area – outdoor
View from room
1 bedroom, in-room safe, desk, blackout curtains
Bar (on property)
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
The current price is €110
includes taxes & fees
10 Jul - 11 Jul

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Queen with ocean view

1 bedroom, in-room safe, desk, blackout curtains

Superior Queen with ocean view

8.0 out of 10
Very good
(42 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite 2 Double Beds Ocean View

Junior Suite 2 Double Beds Ocean View

Junior Suite 2 Double Beds Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Ocean View

View from room

Standard King Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club King Ocean View

View from room

Suite Privilege Club King Ocean View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Fan
Blackout curtains
Separate bedroom
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club Doble Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Suite Privilege Club Doble Ocean View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Ocean View

View from room

Superior King Ocean View

8.4 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Standard Double Ocean View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Superior Double Ocean View

7.8 out of 10
Good
(79 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Sea View

1 bedroom, in-room safe, desk, blackout curtains

Room Standard with Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Superior with Sea View

1 bedroom, in-room safe, desk, blackout curtains

Room Superior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe with Sea View

1 bedroom, in-room safe, desk, blackout curtains

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Sea View

1 bedroom, in-room safe, desk, blackout curtains

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with Sea View

1 bedroom, in-room safe, desk, blackout curtains

Double Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670

What's nearby

  • Diana the Huntress - 1 min walk - 0.0 km
  • Condesa Beach - 2 min walk - 0.2 km
  • Parque Papagayo - 19 min walk - 1.6 km
  • Icacos Beach - 2 min drive - 1.9 km
  • Papagayo Beach - 3 min drive - 2.7 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 29 min drive

Restaurants

  • ‪Cafe Punta del Cielo - ‬1 min walk
  • ‪Texas Ribs - ‬1 min walk
  • ‪Fisher's Acapulco - ‬1 min walk
  • ‪London English Pub - ‬2 min walk
  • ‪Pizza Hut - ‬1 min walk

About this property

Hotel Emporio Acapulco

Family-friendly hotel near La Quebrada Cliffs
Near Papagayo Beach, Hotel Emporio Acapulco provides a swim-up bar, a poolside bar and a terrace. This hotel is a great place to bask in the sun with a private beach and beach cabanas. Treat yourself to some rest and relaxation at Oriental Spa, the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In-room WiFi (surcharge), with a speed of 25+ Mbps, is available to all guests, along with shopping on-site and a garden.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with a swim-up bar
  • Buffet breakfast (surcharge), valet parking (surcharge) and airport drop-off service (surcharge)
  • An infinity pool, babysitting (surcharge) and a front desk safe
  • A porter/bellboy, concierge services and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All 422 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as safes and WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch HDTVs with cable channels
  • Balconies, coffee/tea makers and daily housekeeping

Languages

English, Spanish

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includes taxes & fees
13 Jul - 14 Jul
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Property amenities

Internet

  • Available in all rooms: WiFi (MXN 250 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 250 per night); wired internet (surcharge)

Parking and transport

  • 24-hour airport drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Parking on site (MXN 220 per night)
  • Valet parking on site (MXN 220 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 12:30 PM for a fee: MXN 340 to 355 for adults and MXN 165 to 180 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Infinity pool
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • No lift

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Built in 1952
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 833

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 340 to 355 for adults and MXN 165 to 180 for children
  • Fee for in-room wireless Internet: MXN 250 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 250 per night (rates may vary)
  • Fee for wired Internet in public areas: MXN 250 per night (rates may vary)
  • Airport shuttle fee: MXN 380 per vehicle (maximum occupancy 4)
  • Self-parking fee: MXN 220 per night
  • Valet parking fee: MXN 220 per night
  • Late check-out fee: MXN 833 (subject to availability)
  • Pool fee: MXN 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The optional pool fee listed is applied per person, per entrance for access to the Infinity pool area, and can be redeemed towards food and drink.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Acapulco Emporio
Acapulco Emporio Hotel
Acapulco Hotel Emporio
Emporio Acapulco
Emporio Acapulco Hotel
Emporio Hotel
Emporio Hotel Acapulco
Hotel Acapulco Emporio
Hotel Emporio
Hotel Emporio Acapulco
Hotel Emporio Acapulco Hotel
Hotel Emporio Acapulco Acapulco
Hotel Emporio Acapulco Hotel Acapulco

Frequently asked questions

Does Hotel Emporio Acapulco have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool types include infinity pools.

How much does it cost to stay at Hotel Emporio Acapulco?

As of 27 Jun 2025, prices found for a 1-night stay for 2 adults at Hotel Emporio Acapulco on 10 Jul 2025 start from €109.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Emporio Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Emporio Acapulco?

Self-parking is available for MXN 220 per night. Valet parking is available for MXN 220 per night.

What time is check-in at Hotel Emporio Acapulco?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Emporio Acapulco?

Checkout is at noon. Late checkout is available for MXN 833 (subject to availability).

Does Hotel Emporio Acapulco provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of MXN 380 per vehicle applies.

Where is Hotel Emporio Acapulco located?

Located in Costera Acapulco, this beachfront hotel is in the entertainment district and within 1 mi (2 km) of Playa El Morro and Papagayo Beach. Condesa Beach and Diana the Huntress are just steps away.

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Hotel Emporio Acapulco Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 685 out of 1369 reviews
Rating 8 - Good. 334 out of 1369 reviews
Rating 6 - Okay. 181 out of 1369 reviews
Rating 4 - Poor. 78 out of 1369 reviews
Rating 2 - Terrible. 91 out of 1369 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Amazing staff the spa experience was amazing everyone is super friendly and the food is amazing.
Stayed 2 nights in May 2025

8/10

The location is pretty convenient
Stayed 5 nights in May 2025

10/10

Excelente hotel
Stayed 3 nights in Apr 2025

10/10

Amazing with the service especially with the storm problem
Stayed 3 nights in Jun 2025

10/10

Excelente
Stayed 2 nights in Jun 2025

4/10

Good service, but room bathroom was not clean and had damage to it. Would of liked a cleaner bathroom.
Stayed 3 nights in Jun 2025

10/10

EXELENTE HOTEL !!
Stayed 2 nights in Mar 2025

6/10

.
Stayed 2 nights in Jun 2025

10/10

I liked mostly the fact that it has a swimming pool for adults only which is beautiful and quiet besides the enormous family pool and an infinity pool as well.
Stayed 2 nights in Mar 2025

10/10

Fantastic costumer service!!!
Stayed 4 nights in May 2025

10/10

Clean, safe and close to transportation.
Stayed 1 night in Mar 2025

10/10

Excelente
Stayed 3 nights in Mar 2025

10/10

Excelente todo
Stayed 3 nights in Apr 2025

10/10

100% recommended
Stayed 2 nights in May 2025

10/10

The service was excellent very friendly people but at the end when I was going inside the hotel, the car run up to me and say are you staying in this hotel and I show him my wristband and he said sorry but everything else was excellent. I love it.
Stayed 3 nights in May 2025

10/10

Hi stay at emporio hotel for 2 nights It was perfect Pool fantastic, room clean , food good and the view on the ocean is so nice
Stayed 2 nights in Feb 2025

8/10

Great overall for the price
Stayed 7 nights in Feb 2025

10/10

😊
Stayed 1 night in Apr 2025

10/10

First time here and I love it! The view, people and everything
Stayed 5 nights in Mar 2025

4/10

Very old hotel, bathroom Sink was clogged, needs a retrofit. I wouldn't stay. It's too expensive for what they have to offer.
Stayed 5 nights in Mar 2025

10/10

Possibly the best hotel in Acapulco. The rooms are a bit dated but the service, lobby, resturaunts and pool area more than make up for it. Pay for the breakfast buffet, its worth it.
Stayed 2 nights in Feb 2025

8/10

Good all the way around, but the bathroom sink was slow to drain, and the commode at times was a very weak flush to the point it would not clear, and needed an assistant to come clear it.
Stayed 7 nights in Apr 2025

8/10

Need some improvements: - my room did not have hot water - VIP swimming pool takes very long to get service - I left an open voucher and was no coordination between the hotel staff and the restaurant on my he beach, - I got a promotion of 15% off but was not valid at sunset restaurant
Stayed 3 nights in May 2025

10/10

10/10
Stayed 2 nights in Apr 2025

6/10

It was very noisy with music and drums on the pool area and beach late in the night
Stayed 17 nights in Feb 2025