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Hotel & Spa Sol Y Luna

3.0 star property
Acapulco hotel in Costera Acapulco with spa services and 24-hour front desk

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November 2024

Photo gallery for Hotel & Spa Sol Y Luna

Outdoor pool
Lobby sitting area
Standard Double Room
Exterior
Bar (on property)

Reviews

7.2 out of 10

Good

Popular amenities

7.4 out of 10
Guests liked the amenities.
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
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Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Desk
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Vasco de Gama No. 3031, Costa Azul, Acapulco, GRO, 39850

What's nearby

  • El Rollo Acapulco - 6 min walk
  • Icacos Beach - 6 min walk
  • Acapulco Convention Center - 13 min walk
  • Diana the Huntress - 3 min drive
  • Condesa Beach - 12 min drive

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 24 min drive

Restaurants

  • ‪Questa Pasta - ‬3 min walk
  • ‪Suntory - ‬2 min walk
  • ‪Tacos Tumbras - ‬3 min walk
  • ‪100% Natural, Costa Azul - ‬3 min walk
  • ‪Tres Chiles - ‬3 min walk

About this property

Hotel & Spa Sol Y Luna

Hotel located in Costera Acapulco
At Hotel & Spa Sol Y Luna, you can look forward to a terrace, a coffee shop/cafe and a hair salon. Treat yourself to a manicure/pedicure or other spa services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • A 24-hour front desk and a front desk safe
Room features
All guest rooms at Hotel & Spa Sol Y Luna include comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • Ceiling fans, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • No lift

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Hotel Sol y Luna Acapulco
Sol y Luna Acapulco
Hotel Spa Sol y Luna
Hotel & Spa Sol Y Luna Hotel
Hotel & Spa Sol Y Luna Acapulco
Hotel & Spa Sol Y Luna Hotel Acapulco

Frequently asked questions

Does Hotel & Spa Sol Y Luna have a pool?

Yes, this property has an outdoor pool.

Is Hotel & Spa Sol Y Luna pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel & Spa Sol Y Luna?

Self-parking is free at this property.

What time is check-in at Hotel & Spa Sol Y Luna?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Hotel & Spa Sol Y Luna?

Checkout is at noon.

Where is Hotel & Spa Sol Y Luna located?

Located in Costera Acapulco, this hotel is steps away from Naval History Museum and Casa de la Cultura. Icacos Beach and Acapulco Convention Center are also within 15 minutes.

Hotel & Spa Sol Y Luna Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 4 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

8.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Pablo

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia y organizada bien localizada me encanto
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Que a pesar de notificar que vas a cancelar noches por x situacio , el hotel no da oportunidad de hacerlo y te cobran toda la estancia completa
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Amenities
Stayed 2 nights in May 2019

10/10 Excellent

marco antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deben colocar agua para beber en las habitaciones de cortesía
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
despues de un pequeño insidente al principio despues la atencion fue muy agradable
Stayed 3 nights in Jul 2017

8/10 Good

Beatriz

Liked: Cleanliness, staff & service
Hotel limpio, con algunos detalles
En general el hotel es bueno, los únicos 2 problemas son que se tiene que dejar la llave de la habitación en recepción cada vez que sales del hotel y el otro punto malo es que el aire acondicionado lo controlan desde la recepción y en las noches tienes que estar hablando para que lo prendan o lo apaguen porque es muy molesto tener el aire encendido y con intensidad fuerte, y en cuanto lo apagan se vuelve a encerrar el calor en la habitación, por tal motivo no puedes dormir... sin embargo, si el huesped controlará el aire directamente desde su habitación, sería diferente la situación.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

6/10 Okay

JEVER, DF

Liked: Cleanliness, staff & service
El hotel es pequeño pero esta muy bien. La limpieza de las habitaciones es muy buena. La cama y las almohadas no son tan cómodas. Y no tiene restaurante. Se supone que es un hotel & spa. Pero el spa ya no funciona. Según dicen hace tiempo.

6/10 Okay

Daniel, Chihuahua

Disliked: Room comfort
No muy bien

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel sencillo y feo
Hotel muy sencillo, no ofreció estacionamiento, la TV es el clásico aparato viejo y pequeño, el aire acondicionado lo activan a discreción, no tiene restaurante, no abren el bar, en general muchos contras.

8/10 Good

KEVIN, PUEBLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD...
Muy bueno. lo recomiendo.

8/10 Good

Leticia, Estado de México, Mex.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pequeño pero agradable cerca de la Costera
El hotel es sencillo y pequeño, pero es acogedor y la limpieza de las instalaciones es óptima. Aunque el hotel tiene pocos pisos, agradecí la presencia de un elevador puesto que llevaba conmigo a mi padre, que es un señor mayor de edad y se le dificulta subir las escaleras. Las instalaciones se notan renovadas, incluyendo las habitaciones, cosa que se agradece. La ubicación es muy buena, a tan solo una cuadra de la Costera y muy cerca de varios negocios comerciales, así que solo debíamos caminar unos cuantos pasos para encontrar un lugar para comer. Grandiosa relación precio-calidad

8/10 Good

JHASHYRY GRETDCHELT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UN HOTEL PEQUEÑITO, PERO CON EXCELENTE SERVICIO! RECOMENDABLE

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bueno
Bien

4/10 Poor

Gabriel, Cuernavaca

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Muy mala experiencia, estacionamiento minúsculo
Se nos hizo esperar 3 horas hasta la entrega de la habitación para poder usar otras instalaciones del hotel (estacionamiento, alberca). Ni siquiera se nos permitió usar el baño, pues supuestamente estaba "tapado". Nos dieron las toallas incompletas, y no había toalla para manos en el baño. Aún así, nos pidieron depósito por las toallas. Sin agua de cortesía (también te la cobran). El estacionamiento es extremadamente reducido, es un chiste. Y se atreven a tener cajones apartados.

10/10 Excellent

Karina, Mexico Df

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable esta muy cerca la playa
Muy bonito, muy comodo su petsonal muy amable,espero regresar muy pronto.