Aix-les-Bains Hotel Guide - Romantic Hotels in Aix-les-Bains, Auvergne-Rhône-Alpes

"Nice place, beautiful buildings! Good restaurant, great food and wine, and very friendly and helpful staff. Unfortunately, our room was very small and the bed was not comfortable… so not full marks!"

"The hotel boasted pictures online of beautiful, nice rooms but we did not get what we expected. Because we opted for a more cost effective room, we were put in a small cell of a space outside the main castle which felt neither charming or friendly. The walls were bare and dingy and had holes. There were no windows or air conditioning units so we had to sleep with our door open to get fresh air which made us feel uncomfortable. The bed was two twins shoved together with separate sheets and hard...

"Room was clean and bright. Spa is lovely. Lots of options for breakfast but a little expensive. I would stay again. "

"The room was lovely and the communication from the hotel with regards to the restaurant was good. The restaurant and bar were very nice great area, breakfast was lovely. My only complaint was on arrival they charged me again even though I had prepaid, there was also a separate deposit of €150 which you don’t get credited back for 3-4 days. I paid the bill as I did not have my glasses on me but when I unpacked translated the bill to English I realised what had happened and returned to reception....

"The hotel and its surroundings are very beautiful. Great customer service. The main building is stunning. We stayed in an annex which wasn’t as nice and the carpet was stained, nevertheless the room was very comfortable and large. Bed is very comfortable. They offer a bottle of water and tea in the bedroom which is a nice touch. Bathroom was nice too with L’ Occitane toiletries. Unfortunately we left early and didn’t have the opportunity to have breakfast which was included. We recommend this...