Shangri-La Hotels and Resorts hotels in Al Wathba, Abu Dhabi

"Very Good All Around Service"

"Fantastic hotel and the main thing that makes me feel it’s fantastic is the staff, they remembered me from my last stay and any problem or concern I had they would help me and attend to me straight away! It’s the little things that matter and the customer service there is excellent! A special thank you to Ashok from the bell service, I hadn’t even got out of the taxi and he saw me and remembered me from my last stay there! On my stay it was a shame they had construction going on as it was quite noisy but when that will be finished it’s one of the best hotels in AUH! I will be back soon! Keep the customer service high as not many places anymore have this still! Miss Emma! "

"Only I wasn’t very pleased with the delays when I forgot my passports on the hotel. They did manage the problem but took their time with minimal unclear communication. Stressful waiting time I had to bare. "

"Positioned well in the airport"

"Comfortable rooms with plenty of space, much larger than we expected. We had an adjoining room with our two teenage children. Staff were friendly and helpful. The free shuttle was really useful. Breakfast had a really good selection to cater for every taste. "

"What a change from dull 5* corporate hotels. All the expected standards and more but the real difference is this hotel reflects its location. Wonderful stay, highly recommended, especially brunch. Manager of brunch deserves special mention for professionalism. Well done Shanghai-La."

"Fantastic "

"This is a property that is directly adjacent to two of the amusement parks in Abu Dhabi. It is also 10 minutes away from several others. It’s a beautiful property, with a nice buffet style, Cafe Terrea, and a nice restaurant for something a bit more upscale. The food quality is Slightly above average. The buffet is plenty full with decent options."

"Friendly staff"