6/10 Okay
Claus
Travelled with partner
20 Oct 2024
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The good:
- direct beach access
- beds are comfortable
- Origin restaurant nice in the evening
- setting overlooking Alanya bay and the castle is lovely
The bad:
- noisy. Beach club playing loud music in the afternoon but bearable in the swim up rooms. At night a different story. Loud music from the night club, car park and partying hotel guests in rooms nears us until at least 3 am. Noise insulation of rooms terrible
- reception staff not welcoming at all
- while some service staff are friendly and work very hard, many of them are not and seem to lack training
- some of the facilities already look tired. The ladder into sea is rusty and should be replaced
- breakfast is ok but service very poor. Staff mainly chatting with each other rather than clearing plates and taking orders
I think the hotel has a lot of potential but clearly needs better management and staff training. There are a lot of better options in Turkey in this price category. I don’t think we will come back
Claus
Stayed 2 nights in Oct 2024