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"Most wonderful staff I have ever experienced!! They certainly take customer service and feeling welcome to a whole new level. I look forward to staying here again in the fall when my services in Indonesia will be needed again."

"Like the Place because cozy."

"Ant around and smelly towel"

"Staff was very polite. I definitely felt welcome staying here from America. Will stay again. Highly recommended "

"Comfortable one night stay. Hotel.is located over the shopping mall which gives access to other F&B establishment within the mall."

"This hotel is new and very clean. But some staff can't speak English. And laundry is so expensive. there is no laundry machine. when I ordered the ice box, the respons was so slow. the room service made very early morning call by mistake in spite of I did not order. so I felt very uncomfortable during my stay. "

"Was a nice hotel but the towel situation was weird. Super old towels in the rooms, and no towels at the pool. "

"high service levels matching that of a high end Japanese hotel. Spacious and clean rooms and a well round sumptuous Japanese breakfast"

"출장 숙소로는 최고입니다. 다만 조식은 딱 일본 가정식 백반입니다. "

"Friendly and welcoming staff. Great quality food. Amazing buffet breakfast. Rooms are cosy and clean."

"Aircon was not working! room was so hot"

"An old hotel but retains its friendly service and cleanliness. Check-in and out is fast, staff has good attitude, except the male cleaner entering the female toilet (ground floor toilet) without knocking startled me - management should assign a female cleaner instead. There's a good Korean restaurant right next door. It's an additional perks that the hotel provides shuttle car to nearby Lippo Mall, City Walk and other nearby areas. Breakfast was not up to my expectations, though....

"All the staff at the hotel were excellent and I cannot fault the service and attention to detail. One of the Customer Service went above and beyond (IRA) who assited with taxis and translating my requirements and also assisting in extending my stay ensuring I got the best deal. The room I had was a garden room and although spacious it was poorly equipped and in need of modernisation as decor very tired also a nice touch would be to provide bottled water on a daily basis. The breakfast on site is...