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Rahat Palace Hotel

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

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Photo gallery for Rahat Palace Hotel

Interior
Serves breakfast, lunch and dinner
Junior Room
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Free WiFi
The current price is €106
includes taxes & fees
20 Jun - 21 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Kitchenette
  • 166 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
29/6 St. Satpaev Avenue, Almaty, 050040

What's nearby

  • Almaty Central Stadium - 10 min walk - 0.9 km
  • Almaty Opera House - 4 min drive - 3.9 km
  • MEGA Park - 4 min drive - 4.2 km
  • Zenkov Cathedral - 5 min drive - 4.2 km
  • Dostyk Plaza - 5 min drive - 4.2 km

Getting around

  • Almaly - 10 min drive
  • Almaty Station - 18 min drive
  • Almaty (ALA-Almaty Intl.) - 35 min drive

Restaurants

  • ‪Barmaglot bar #ParmigianoGroup - ‬9 min walk
  • ‪Arena Pub - ‬6 min walk
  • ‪Traveler’s Coffee - ‬14 min walk
  • ‪Urbo Coffee - ‬2 min walk
  • ‪Vanilla - ‬12 min walk

About this property

Rahat Palace Hotel

Luxury hotel located in Bostandyk District
At Rahat Palace Hotel, you can look forward to a poolside bar, a terrace and a garden. Indulge in a body treatment, a manicure/pedicure and a massage at Rahat Health Club, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and a hair salon.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information
  • A lift, luggage storage and a banquet hall
Room features
All 190 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Baths, free toiletries and hairdryers
  • 55-inch Smart TVs with digital channels
  • Balconies, heating and daily housekeeping

Languages

English, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KZT 7,700 for adults and KZT 3,850 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dzhambul
  • Grill
  • Tau Samal (seasonal)
  • Yourt Bar & Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,368 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KZT 7700 for adults and from KZT 3850 for children
  • Airport shuttle fee: KZT 18500 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7:00 AM to 11:00 PM

Property is also known as

Hotel Rahat
Hotel Rahat Palace
Rahat Palace
Rahat Palace Almaty
Rahat Palace Hotel
Rahat Palace Hotel Almaty
Rahat Palace Hotel Hotel
Rahat Palace Hotel Almaty
Rahat Palace Hotel Hotel Almaty

Frequently asked questions

Does Rahat Palace Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 11:00 PM.

How much does it cost to stay at Rahat Palace Hotel?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at Rahat Palace Hotel on 20 Jun 2025 start from €105.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rahat Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rahat Palace Hotel?

Self-parking is free at this property.

What time is check-in at Rahat Palace Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Rahat Palace Hotel?

Checkout is at noon.

Does Rahat Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KZT 18500 per vehicle applies.

Where is Rahat Palace Hotel located?

Located in Bostandyk District, this luxury hotel is within a 10-minute walk of Kazakhstan Museum of Arts, Fantasy World Almaty, and Kasteev State Museum of Arts. Auezov Kazakh Drama Theatre and Almaty Central Stadium are also within 1 mile (2 km).

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Rahat Palace Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 91 out of 202 reviews
Rating 8 - Good. 79 out of 202 reviews
Rating 6 - Okay. 18 out of 202 reviews
Rating 4 - Poor. 7 out of 202 reviews
Rating 2 - Terrible. 7 out of 202 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10

Bad service
Stayed 1 night in Jun 2025

6/10

Old-fashioned hotel in a nice location with good commodities with it is highly needed a full renovation. The best of the hotel - breakfast and the lookout to mountains from some rooms.
Stayed 3 nights in Feb 2025

10/10

Great location in the city, and a lovely place to stay at.

10/10

The staff were very efficient and friendly. Assisted all my enquiries very quickly and accurately
Stayed 3 nights in Oct 2024

8/10

overall is good, but little bit old standards, the breakfast Not varied
Stayed 1 night in Nov 2024

10/10

The staff was really helpful and very nice!
Stayed 1 night in Feb 2024

10/10

Hotel is nice. Since last time I went, fitness center and spa were renovated and for me was perfect. Anyway, best part of Hotel I believe to be the staff. All of them very kind and ready to help. A special thanks to Mrs. Assem. Amazing quality manager. So helpful.
Stayed 4 nights in Oct 2024

8/10

I have stayed here several times. I like the hotel, but arranging transportation to and from the airport is very difficult, requiring multiple phone calls. And again on the trip, as on my last stay, the staff at reception tried to charge me again for the transportation which had already been paid -- in fact was REQUIRED to be paid -- in advance.
Stayed 1 night in Oct 2024

10/10

Good view to mountains
Stayed 2 nights in May 2023

8/10

A bit outdated furniture and carpet in the room, would be much better with a refresh. The pool area is amazing but some services were unavailable. Food was good.
Stayed 2 nights in Jul 2024

10/10

English speaking staff.
Stayed 3 nights in Jul 2022

8/10

The hotel is nice in general, but needs the repair- carpet, trimmings etc. The amenities are very good- sauna and swimming pool. In walking distance a lot of dining options.
Stayed 2 nights in Aug 2022

8/10

For the weary traveler who might have had a long journey to Almaty, this hotel is a great place to stay. Clean facilities, good food, friendly staff, and 24 hr room service. I was happy to get a cup of coffee at 430 am when I really needed it. Breakfast buffet is also very good.
Stayed 5 nights in Oct 2022

2/10

awful
Stayed 3 nights in May 2023

10/10

A very nice hotel ! I stayed 10 days. I had a beautiful suite, really large. Most of the time, I had diner at the restaurant Moné : excellente and creative cuisine. At Wine store & Grill, I had a diner only one time It was good and very well done. Large breakfast the morning at the Dzhambul restaurant. There is even a vegan buffet. A lot of choice. A cook can prepare your food on demand. I recommend this hotel without any hesitation. I will come back.
Stayed 8 nights in Apr 2023

8/10

You didn't include the breackfast, which was unpleasant surprise for me.
Stayed 11 nights in Oct 2022

6/10

Long and problematic check-in, no conciege sevice, problem with communication in English language, rooms old, incorrecf room given, poor.breakfast options
Stayed 4 nights in Feb 2023

4/10

I booked President Suit for five nights. The air conditioners from 3 were not working. People at the front desk were disrespectful. Regarding the room, we did not have anything. I had to book another hotel and ran away from that place. The worst experience ever. Thank you to the Expedia team they work with, and I got a full refund in 24 hours.
Stayed 5 nights in Jun 2023

8/10

Dated carpets emitting unfresh smell
Stayed 5 nights in Sep 2022

2/10

Initially liked the floor plan but ultimately found it inconvenient. The lasting impression was that - with exception of one waiter and one very helpful and competent manager - the staff was unfriendly. They did not smile or greet guests and were often even resistant to help guests unless the guest insisted. There were other things: A 24-hour restaurant that looked closed at night because there was almost no lighting. A key card door system that went down and temporarily locked guests out of their rooms. A bed with a broken bedframe. Weak air conditioning. Would not stay here again or recommend it to anyone.
Stayed 6 nights in Sep 2022

2/10

Staff was extremely unfriendly. They were unable and unwilling to help with anything, most didn't speak a word of English. The pool - for which we chose this hotel - was not available during the whole 6 days of our stay without any excuses/ alternatives, due to maintenance. The carpet in the room was dirty and torn in multiple places. The room wasn't cleaned/vacuumed during the whole stay (6 days), despite it being a dedicated room for allergic people. The toilet paper was not filled up, we had to get some ourselved for the restaurant toilets. We booked a roome for three and had only ONE bed cover.
Stayed 6 nights in May 2023

2/10

I had booked my room nearly 40 days before the actual stay. I called the hotel specifically to request for a non-smoking room. They confirmed the same on the call as well as via return mail. Nearly six weeks later when I enter into my room, the pungent smell makes me realise it was a smoking room. I told the reception who said they have no other rooms. I then went down and demanded to speak with a Manager - after some time, they allotted me a non-smoking room. When I went to the room, I realised it was much smaller - upon calling the reception again, I was told it was indeed one category lower and that it was the only room they had. So, in more than 20 years of travelling around the world, it was the first time when a hotel messed up and then, to make up for their mistake, DOWNGRADED ME!! And none of them even had the decency to apologize, let alone offer a voucher or credit to at least make up for the fact that they charged me for a higher category room but forced me to stay in a LOWER category room. Extremely unprofessional and thoroughly disappointing
Stayed 1 night in May 2023

10/10

A very nice, comfortable hotel. Great breakfast in the restaurant and a nice bar/reataurant in the lobby. The spa is a very nice extra.
Stayed 4 nights in May 2025

6/10

Stayed 3 nights in Mar 2025

10/10

Stayed 1 night in Feb 2025