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The Plaza Hotel

4.0 star property
Riverwalk hotel with 24-hour fitness centre and 24-hour front desk

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Photo gallery for The Plaza Hotel

Terrace/patio
Restaurant
Restaurant
Front of property
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Plasma TV
Renovated in 2022
Day bed
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Plasma TV
Renovated in 2022
Day bed
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite | Living area

Luxury Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Renovated in 2022
Separate bedroom
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Plasma TV
Renovated in 2022
Day bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
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About the area

Map
215/120 Kozhamkulov str./ K. Batyr str., Almaty

What's nearby

  • Almaty Central Stadium - 19 min walk - 1.6 km
  • MEGA Park - 3 min drive - 2.7 km
  • Zenkov Cathedral - 3 min drive - 3.1 km
  • Almaty Opera House - 4 min drive - 3.1 km
  • Panfilov Park - 4 min drive - 3.9 km

Getting around

  • Almaly - 10 min drive
  • Almaty Station - 15 min drive
  • Almaty (ALA-Almaty Intl.) - 36 min drive

Restaurants

  • ‪Robusto - ‬9 min walk
  • ‪Paulaner Bräuhaus Almaty - ‬4 min walk
  • ‪Basilic - ‬9 min walk
  • ‪Мараканда - ‬10 min walk
  • ‪Bauyrdaq Qazaq Street Food - ‬11 min walk

About this property

The Plaza Hotel

Upscale hotel in Almaly District, remodelled in 2022
Consider a stay at The Plaza Hotel and take advantage of an airport shuttle, a terrace and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and 2 meeting rooms
  • A banquet hall, a 24-hour front desk and tour/ticket information
  • A living plant wall, a water dispenser and a lift
  • Guest reviews give good marks for the overall condition
Room features
All 60 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • Plasma TVs with cable channels
  • Wardrobes/cupboards, LED light bulbs and heating

Languages

English, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KZT 5,000 for adults and KZT 5,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,206 square feet of conference space
  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas

More

  • 6 floors
  • Banquet hall
  • Built in 2018
  • Double-glazed windows
  • Living plant wall
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Renovated entire property - May 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 8500 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KZT 5000 for adults and from KZT 5000 for children
  • Airport shuttle fee: KZT 10000.00 per room (one-way)
  • Airport shuttle fee per child: KZT 10000.00 (one-way), (up to 14 years old)
  • Rollaway bed fee: KZT 8500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Plaza Hotel Almaty
Plaza Almaty
The Plaza Hotel Hotel
The Plaza Hotel Almaty
The Plaza Hotel Hotel Almaty

Frequently asked questions

Is The Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Plaza Hotel?

There is free parking nearby.

What time is check-in at The Plaza Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Plaza Hotel?

Checkout is at noon.

Does The Plaza Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 10000.00 per room applies.

Where is The Plaza Hotel located?

Located in Almaly District, this hotel is within a 15-minute walk of St Nicholas Cathedral and Auezov Kazakh Drama Theatre. Fantasy World Almaty and Almaty Central Stadium are also within 1 mile (2 km).

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The Plaza Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 36 reviews
Rating 8 - Good. 13 out of 36 reviews
Rating 6 - Okay. 2 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Big rooms, good breakfast.
Stayed 3 nights in Jun 2024

10/10

Nice clean place, very friendly people good food
Stayed 7 nights in Jul 2024

10/10

Great rooms, fabulous breakfast, good location. Friendly helpful staff.
Stayed 3 nights in May 2023

10/10

all stay was good. hotel is clean, nice receptionists location is good.
Stayed 3 nights in Mar 2024

10/10

The Plaza Hotel is a decent place to stay in Almaty. The rooms are clean, well equipped and comfortable. The breakfast is good but not amazing but as it’s a buffet I’m sure there’s plenty there to satisfy everyone. It’s not the most central hotel but the area around is safe and the river makes orientating yourself in the city quite easy. Get Yandex Go the ex-Soviet equivalent of Uber and getting around costs next to nothing and is very quick and efficient. Would I stay here again? Absolutely! It’s a very good hotel.
Stayed 3 nights in Apr 2025

10/10

hotel is nice and clean. Service is fast.
Stayed 3 nights in Mar 2023

10/10

Good
Stayed 3 nights in Nov 2023

8/10

Stayed 7 nights in Nov 2024

8/10

Stayed 1 night in Oct 2024

8/10

Stayed 3 nights in Sep 2024

10/10

Stayed 5 nights in Sep 2024

10/10

Stayed 2 nights in Jul 2024

8/10

Stayed 1 night in Mar 2024

4/10

mir hat das Hotel aus folgenden Gründen nicht gefallen: 1) sehr laut. Durch die Fenster hört man stark befahrene Strasse, sodass man nich ruhig schlafen kann 2) sehr unbequemen Betten 3) unfreundliches und schlecht ausgebildetes Personal 4) am Frühstück waren Spiegeleier kalt serviert 5) Das Dessert im Bar war nicht frisch und überteuert 6) Ausstattung abgenutzt und nicht zeitgemäß 7) keine stabile Interbetverbindung Egal ob geschäftlich oder urlaubsmsmäßig unterwegs ist, hier bekommt man keine Erholung, sondern nur Ärger
Stayed 6 nights in Feb 2024

8/10

Stayed 2 nights in Nov 2023

8/10

Stayed 1 night in Aug 2023

10/10

Sehr gut
Stayed 7 nights in Mar 2023

6/10

Stayed 3 nights in Jan 2023

10/10

8/10

Stayed 8 nights in Sep 2022

4/10

Stayed 6 nights in Aug 2022

2/10

Stayed 3 nights in Aug 2022

10/10

Gut ausgestattetes Hotel, freundliches Personal, gutes Frühstück, nette Atmosphäre
Stayed 3 nights in Aug 2022

8/10

Stayed 4 nights in Dec 2021

10/10

Wonderful service and clean & spacious rooms!! Highly recommend!!
Stayed 1 night in Dec 2021