Alpine Northeast Holidays

Staff was less than welcoming, no info provided about amenities/parking, just a basic "how many room keys" Hotel is aged, carpets are dirty and furniture is worn, bar/bistro was closed and coffee shop wasn't open at 7am as we were told it would be. Overall didn't give us the feeling that we want to go back.

Young man at check-in desk was excellent. Location is very convenient to the city of Jackson and Grand Teton NP. Unit had stairs which we were unaware would be the case ( husband recently had knee surgery), general condition of the room was quite poor for the amount paid. Hardly any light sources, decor and facilities have not been updated in a very long time, tiny refrigerator in a closet on the floor (have to get on floor to use), no micro, teeny coffee maker with broken pot, the only coffee cup had coffee in the bottom of it, soap scum on everything, general condition was awful - holes in bedding, lamps don’t work, hair dryer didn’t work (they got me another one), etc The beds were comfortable and the view was very pretty, washer/dryer combo was helpful. The unit itself just wasn’t worth the price and when staying in JH, you expect more.

Service was excellent Rooms Recently upgraded Nice gym Good locarion

The location is so good it makes up for some of the less impressive aspects of the room I stayed in. Such a short walk to the base area of the resort and a quick drive into the National Park! My room had cobwebs in the corners and the cabinets didn’t close. The grating on the fireplace was falling off, the bathroom sink took about 5 minutes to drain after each use, and one of the windows would jam and not lock. I didn’t spend much time in the room so I didn’t really care it was a little rough around the edges.