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Novotel Amsterdam City

4.0 star property
Family-friendly Amsterdam hotel connected to the convention centre, a quick walk to Amstelpark

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Amsterdam City

Front of property – evening/night
Bar (on property)
In-room safe, blackout curtains, soundproofing, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Sports facility

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Gym
    Gym
The price is €105
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Single Beds

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Bar (on property)

Mercure Amsterdam City

Free WiFi
Restaurant
Air conditioning
Gym
8.6 out of 10, Excellent, (1002)
The price is €106
includes taxes & fees
1 Dec - 2 Dec
Mercure Amsterdam City
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About the area

Map
Europaboulevard 10, Amsterdam, 1083 AD

What's nearby

  • RAI Exhibition and Congress Centre - 12 min walk - 1.1 km
  • Rijksmuseum - 5 min drive - 3.9 km
  • Van Gogh Museum - 5 min drive - 4.0 km
  • Heineken Experience - 6 min drive - 4.2 km
  • Leidseplein - 6 min drive - 4.6 km

Getting around

  • Drentepark Stop - 3 min walk
  • Amsterdam RAI Station - 5 min walk
  • Schiphol Airport (AMS) - 12 min drive

Restaurants

  • ‪Bar Moana - ‬9 min walk
  • ‪Hotel Novotel Crew Lounge - ‬3 min walk
  • ‪Element Amsterdam - ‬13 min walk
  • ‪Le Pain Quotidien - ‬14 min walk
  • ‪Breakfast Restaurant - ‬14 min walk

About this property

Novotel Amsterdam City

Upscale eco-certified hotel near Heineken Experience
Located close to Amstelpark and Shopping Center Gelderlandplein, Novotel Amsterdam City provides a terrace, a coffee shop/cafe and an arcade/games room. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, URBN, offers breakfast, lunch, dinner and children's meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Concierge services, free newspapers and smoke-free property
  • Guest reviews give top marks for the helpful staff and location
Room features
All 610 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch flat-screen TVs with digital channels
  • Coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 34 per day)
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 25.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • URBN

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (13,993 square foot of space)

Outdoors

  • Terrace

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (99 centimetre high)
  • Lift (150 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 70.00
  • An effective city/local tax rate of 12.50 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 25.50 per person
  • Self-parking fee: EUR 34 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam City Novotel
Novotel Amsterdam City
Novotel Hotel Amsterdam City
Novotel Amsterdam City Hotel
Amsterdam Novotel
Novotel Amsterdam City Hotel Amsterdam
Novotel Amsterdam City Hotel
Novotel Amsterdam City Amsterdam
Novotel Amsterdam City Hotel Amsterdam

Frequently asked questions

Is Novotel Amsterdam City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Amsterdam City?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Amsterdam City on 22 Dec 2024 start from €94.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Amsterdam City?

Self-parking is available for EUR 34 per day. Limited spots are available.

What time is check-in at Novotel Amsterdam City?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Novotel Amsterdam City?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Novotel Amsterdam City located?

This family-friendly Amsterdam hotel is located near the airport, within a 15-minute walk of Amstelpark and Shopping Center Gelderlandplein. Heineken Experience and Rijksmuseum are also within 3 mi (5 km). Drentepark Stop is only a 3-minute walk and Amsterdam RAI Station is 5 minutes.

Novotel Amsterdam City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1002 reviews" "
Rating 8 - Good. 354 out of 1002 reviews" "
Rating 6 - Okay. 88 out of 1002 reviews" "
Rating 4 - Poor. 41 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and breakfast with good access to Rai transport hub.
Stayed 3 nights in Oct 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get an Uber or taxi to the city center. Nice park across the street. Metro was a couple blocks away. Good breakfast buffet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Petra

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very professional, clean - nice stay overall.
Stayed 2 nights in Sep 2024

10/10 Excellent

Junipero

Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Travelled with partner
Very helpful staff and great breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

aurelio

Stayed 1 night in Aug 2024

10/10 Excellent

Joysree

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where nice location and excellent place to stay
Stayed 6 nights in Aug 2024

10/10 Excellent

Dr Moses

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to attend conference
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Clean and comfort.
Stayed 4 nights in Aug 2024

10/10 Excellent

Anil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and reasonably priced. Easy connections to city centre.Staff were very helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with outstanding breakfast buffet which was a favourite for my kids. The gym and sauna facilities are also of top quality.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, room comfort
Amazing breakfast
Stayed 1 night in Aug 2024

8/10 Good

Nicola

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location near the metro. Ideal for visiting Amsterdam. Clean room, bedding and towels. Hairdryer provided. Bring travel plugs. Shelf in wardrobe was broken though. I’d still recommend. Great for the price of a triple room. Very comfy mattress!
Stayed 3 nights in Jul 2024

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, accessible by train and tram.
This is our third stay in a Novotel, our first in Amsterdam. We find this hotel chain very reliable. The hotel itself is in a nice location, accessible by train as well as tram. The hotel was booked fully and they couldn't give us our room even 30 minutes earlier than check in time. But we got connecting rooms upon request. Breakfast at all novotels we stayed, including this one, is awesome. If you are used to included breakfast in US hotels, you will be amazed at the range of options in a Novotel in Europe! It is not cheap and usually not included. But if you pay for breakfast when booking the room it is much cheaper than if you pay after check in. At this hotel kids under 16 are free, so we effectively had to pay for only 2 adults. Totally worth it, especially before a day of sightseeing!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 4 nights in Jul 2024

10/10 Excellent

Iryna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Nice staff!
Stayed 4 nights in Jul 2024

6/10 Okay

Amanda

Stayed 4 nights in Jul 2024

8/10 Good

kuzi

Stayed 3 nights in Jul 2024

10/10 Excellent

NITIN

Stayed 5 nights in Apr 2024

2/10 Terrible

Puja

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very bad experience since the start. Booked the hotel from 11-14 July but due to some personal reason had to travel on 12 and stay till 15 July so paid extra for a day more. Now my disappointment starts when I reached the hotel on 12th July around midnight which I informed them in advance. 1) hotel staff (guy) was mentioning about no show extra charge but when I tried to explain that I have already paid from 11-14 and one additional day 15th July too. I tired to explain to them that we don’t need the money back of the day we didn't stay as it was us who came late but I was not happy to pay more. But he just cut me off, spoke really rudely and told me to not to speak. Next day I requested the staff to provide us with the previous staff name but they refused 2) on Sunday morning we met one lady staff ( I think she was supervisor of housekeeping) who spoke English we requested her to leave some fresh towels as they didn’t leave any on the previous day and water. But to our disappointment they didn’t even clean the room let alone leaving extra towels or water. AC was not working properly. Overall very disappointing.
Stayed 1 night in Jul 2024

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

goldwasser

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Chris

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mohammad Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024