Andasibe Holidays

This is a modern, clean, French-style boutique hotel at a great location. However, when we checked in, the front desk gave us the wrong room which turned out to be an occupied room. They quickly switched us back to a different room. But this time we noticed that the window was opened and there were about 100 mosquitoes on the ceiling, so my husband had to call them to switch our room. We were told that they were sold out for the night for our room type, but they were able to let us stay a different room for the night until they resolve the problem the next day. We were pleased with their way of handling the situation and thought their service was good. Overall I would say this is a great hotel in Madagascar and is trying hard to keep up with the international high-end hotel standard. The only thing we didn't like too much was there were too many staff working or standing at the front desk and restaurant during the day, which made us feel quite uncomfortable while having breakfast. Otherwise, I would recommend anyone to stay here during their visit in Tana.

The hotel,,the staff were at the level of a Radisson Blu ratings.

This hotel located in a very good location. Good hot water, A/C, needs more English channels. The breakfast is very good, more choices, staff always there to help you. Always we got good thick new towels. Front desk lady arranged a vehicle for us to go to Morndava and Kindley forest for reasonable price. Our driver Freddi took care of us finding hotels and driving safely. We had another driver also for the Lemur Park. We had upgrade and gifts. Second time or room carpet needs shampooing. We will stay again in this hotel!

All staff is nice and willing. Unfortunately the property itself seems to be left in disrepair. The worst part is the lack of a proper restaurant/chef: food quality is below par. Breakfast is appalling, very little choice and poor quality. Definitely, as it is now, not a 5 star hotel.