See all properties

Novotel Andorra

4.0 star property
Family-friendly hotel with full-service spa and health club

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Andorra

Sauna, hot tub, Turkish bath/hammam
Indoor pool, open 10:00 AM to 1:30 PM, pool loungers
Front of property
Arcade
Superior Double Room, 1 Double Bed with Sofa bed | View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Spa
    Spa
The price is €94
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Superior Double Room, 1 Double Bed with Sofa bed

Superior Double Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Down duvet
Eco-friendly toiletries
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Indoor pool, open 10:00 AM to 1:30 PM, pool loungers

Mercure Andorra

Pool
Spa
Pet-friendly
Restaurant
8.2 out of 10, Very good, (265)
The price is €85
includes taxes & fees
27 Nov - 28 Nov
Mercure Andorra

About the area

Map
Carrer Prat de la Creu, 14, Andorra la Vella, AD500

What's nearby

  • Andorra Massage - 4 min walk - 0.4 km
  • Pyrenees Andorra Shopping Centre - 5 min walk - 0.4 km
  • Placa del Poble - 9 min walk - 0.8 km
  • Casa de la Vall - 9 min walk - 0.8 km
  • Caldea Spa - 15 min walk - 1.3 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 38 min drive
  • Barcelona El Prat Airport (BCN) - 164 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Diamant Andorra - ‬3 min walk
  • ‪L'Orri - ‬3 min walk
  • ‪Lizarran Andorra - ‬3 min walk

About this property

Novotel Andorra

Upscale family-friendly hotel near Pyrenees Andorra Shopping Centre
Located close to Placa del Poble and Perfume Museum, Novotel Andorra provides a terrace, a coffee shop/cafe and a playground. Treat yourself to some rest and relaxation at Spa, the on-site spa. The on-site restaurant, La Brasserie, serves breakfast. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and a banquet hall
  • Multilingual staff, a front desk safe and tour/ticket information
  • Luggage storage, a 24-hour front desk and concierge services
Room features
All 102 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Down duvets and free cots/infant beds
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Catalan, English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Covered parking on site (EUR 26 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 to 16 for adults and EUR 11 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar-Cafeteria
  • EL GRILL
  • EL JARDI
  • La Brasserie

Family friendly

  • Arcade/game room
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,327 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and older; COVID-19 vaccination requirement applies to all guests aged 16 and older; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 April to 25 April:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 17 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 to 16 for adults and EUR 11 to 12 for children
  • Covered self-parking fee: EUR 26 per night
  • Pet fee: EUR 17 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests have access to a spa and additional amenities at a nearby hotel.

We should mention

Pool access available from 10:00 AM to 1:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Andorra Novotel
Novotel Andorra
Novotel Hotel Andorra
Novotel Andorra Hotel Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra la Vella
Novotel Andorra Hotel Andorra la Vella

Frequently asked questions

Does Novotel Andorra have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 1:30 PM. The swimming pool is closed seasonally each year from April 22 until April 25.

How much does it cost to stay at Novotel Andorra?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Andorra on 26 Nov 2024 start from €89.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Andorra pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 17 per pet, per day. Service animals are exempt from fees.

How much is parking at Novotel Andorra?

Self-parking is available for EUR 26 per night.

What time is check-in at Novotel Andorra?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Novotel Andorra?

Checkout is at noon.

Where is Novotel Andorra located?

Located in the centre of Andorra la Vella, this family-friendly hotel is within a 10-minute walk of Pyrenees Andorra Shopping Centre, Placa del Poble and Perfume Museum. Vallnord Ski Area is 10.2 mi (16.4 km) away.

Novotel Andorra Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 272 out of 699 reviews" "
Rating 8 - Good. 311 out of 699 reviews" "
Rating 6 - Okay. 80 out of 699 reviews" "
Rating 4 - Poor. 23 out of 699 reviews" "
Rating 2 - Terrible. 13 out of 699 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was very convenient and accessible to transportation and dining options.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Stayed 2 nights in Aug 2024

8/10 Good

Fabrizio

Stayed 1 night in Aug 2024

10/10 Excellent

António, Maia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Narendran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the centre of shopping district
Stayed 1 night in Jun 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice hotel - they should advertise more clearly how to find their parking garage. Otherwise, it was a good visit and the hotel is in a nice location.
Stayed 1 night in Jun 2024

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view , staff friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Alfredo Jose

Stayed 2 nights in Aug 2023

6/10 Okay

Tanya

Travelled with family
Liked: Amenities
Older property and did not consider this a 4 star hotel. Breakfast was nice however coffee was awful.
Stayed 2 nights in Nov 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel is always a reliable option. I’m glad they are all over the world.
Stayed 1 night in Sep 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A day in Andorra.
We had a nice stay in Novotel. It’s easy walking distance to the centre. Room was comfortable with a good shower. Buffet dinner and breakfast was nice. Only negative was that the car parking is very expensive . We are travelling around the world and have never pid so much for parking.
Stayed 2 nights in Jul 2023

10/10 Excellent

Marouane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👌
Stayed 2 nights in Nov 2022

10/10 Excellent

Maria T.S.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly and helpful
The hotel os perfectly centred between the old and new part of town. A nice pool and gym just next door shared with 3 other hotels that belong to the same hotel group. The room was great, enough apace for myself and 2 daughters. It is on the older side with beige tiling but well maintained. The bath in which you need to shower too, didn't drain well and the hairdryer had seen better days. The service and cleanliness however were superb. Buffet style breakfast, lunch and dinner were okay. Much, much appreciated the help and option for celiacs with Gf bread organized each day! All other allergents clearly noted by each food. The coffee from the machine was not great but understandable as waiters were always busy cleaning up and running round. All in all a great, lovely and well-run hotel with helpful and friendly staff
Stayed 2 nights in Aug 2022

6/10 Okay

Carl

Business traveller
Liked: Cleanliness, staff & service
Spa not open
We booked this hotel because of the pool and spa, but it was closed. Hotel staff nice, but rooms need some level up to do.
Stayed 3 nights in Nov 2021

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good; the "Buffet Cafe" is very nice and convenient for breakfast - though good and convenient for dinner, there are plenty of places nearby that offer good food at competitive prices. If WiFi connectivity is "important", this is not the hotel for you; in-room connectivity (we were on the 6th floor) is poor and lacks the power to do much, once connected. The staff is pleasant and helpful.
Stayed 5 nights in Sep 2021

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families.
Greay family experience. Spa and pool as located inside Mercur hotel but that wasn't a problem. Is just steps away. Parking on site, for about the same price as city parking.
Stayed 3 nights in Jul 2021

8/10 Good

Shabtay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly hotel staff. Nice and clean. Wifi not consistent, cuts out frequently.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient and very friendly staff.
Stayed 1 night in Nov 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hotel for Andorra
Overall very good experience as no issue is indicative of a well oiled machine. Good location, the hard materials; bed, room, restroom, amenities were all very good. Check in took a bit longer than expected but nothing too outrageous. Only thing is power somehow fried my Converter that’s been with me for a long time. No idea what caused it but might want to check voltage on your electronic set up to make sure same doesn’t happen to you. Check out was fine, except took longer than expected because was again waiting for lengthy check in to complete. Other than these very minor things, it was very pleasant.
Stayed 1 night in Oct 2019

8/10 Good

David, Annandale, VA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed this hotel in the heart on Andorra. The rooms were nice and we had a great view of the river in the city center. The breakfast was extensive and a great start to the morning. I would stay here again.
Stayed 1 night in Sep 2019

8/10 Good

gsikez

Travelled with family
Liked: Cleanliness, staff & service, amenities
Parking at hotel was full, swimming pool in another hotel and indoors so was disappointed. 2 lifts, 1 was out of order which was a nightmare as it was so busy. Room was clean and comfortable and location was good. Staff were friendly.
Stayed 1 night in Jun 2019