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Sure Hotel by Best Western Annecy

3.0 star property
Eco-certified Annecy hotel in Cran-Gevrier with a full-service spa

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Photo gallery for Sure Hotel by Best Western Annecy

Indoor spa tub
Lobby
Lobby
Exterior
Sauna, hot tub

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Spa
  • Bar
  • Housekeeping
  • Pet-friendly
  • Air conditioning
The current price is €72
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
Wardrobe
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Soundproofing, travel cot, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
Wardrobe
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms, Non Smoking (Shower Only)

Standard Apartment, 2 Bedrooms, Non Smoking (Shower Only)

Standard Apartment, 2 Bedrooms, Non Smoking (Shower Only)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bath and shower
Hairdryer
Private bathroom
Coffee/tea maker
Cable/satellite channels
  • 70 sq m
  • Sleeps 5
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Accessible bathroom

Comfort Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
Wardrobe
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About the area

Map
138 Rue Des Pâquerettes, Annecy, Haute-Savoie, 74960

What's nearby

  • Centre Commercial Courier - 4 min drive
  • Annecy Castle - 5 min drive
  • Notre-Dame-de-Liesse Church - 5 min drive
  • Palais de l Ile - 6 min drive
  • Amours Bridge - 6 min drive

Getting around

  • Annecy Station - 4 min drive
  • Chambery (CMF-Chambery - Savoie) - 26 min drive

Restaurants

  • ‪Jadelight Buffet - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Basilic & Co Annecy - ‬3 min drive
  • ‪Restaurant le Shiva - ‬3 min drive
  • ‪Class'Croute - ‬4 min drive

About this property

Sure Hotel by Best Western Annecy

Eco-certified hotel near Lake Annecy
At Sure Hotel by Best Western Annecy, you can look forward to a terrace, a coffee shop/cafe and a playground. Take some time to relax at the on-site spa. Be sure to enjoy French cuisine at the on-site restaurant. In addition to an arcade/games room and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and an electric car charging station
  • Smoke-free property, a vending machine and a billiards/pool table
Room features
All 63 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with hairdryers
  • Flat-screen TVs with premium channels
  • Travel cots, coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 14.50 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Playground
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 August to 19 August:
  • Dining venue
The following facilities are closed on Sunday, Friday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14.50 for adults and from EUR 8 for children
  • Pet fee: EUR 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Annecy Best Hotel
Annecy Hotel
Best Annecy
Best Hotel Annecy
Hotel Annecy
Hotel Best Annecy
Best Hotel Annecy
Sure By Best Annecy Annecy
Sure Hotel by Best Western Annecy Hotel
Sure Hotel by Best Western Annecy Annecy
Sure Hotel by Best Western Annecy Hotel Annecy

Frequently asked questions

Is Sure Hotel by Best Western Annecy pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night.

How much does it cost to stay at Sure Hotel by Best Western Annecy?

As of 24 Feb 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Annecy on 16 Mar 2025 start from €70.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sure Hotel by Best Western Annecy?

Self-parking is free at this property.

What time is check-in at Sure Hotel by Best Western Annecy?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sure Hotel by Best Western Annecy?

Checkout is at 11:00 AM.

Where is Sure Hotel by Best Western Annecy located?

Located in Cran-Gevrier, this spa hotel is 0.5 mi (0.9 km) from Thiou and 1.9 mi (3.1 km) from Lake Annecy. Centre Commercial Courier and Annecy Aventure are also within 2 miles (3 km). Annecy Station is 29 minutes by foot.

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Sure Hotel by Best Western Annecy Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 188 out of 617 reviews
Rating 8 - Good. 294 out of 617 reviews
Rating 6 - Okay. 98 out of 617 reviews
Rating 4 - Poor. 24 out of 617 reviews
Rating 2 - Terrible. 13 out of 617 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daisy

We enjoyed our stay here. The staff was super helpful and kind. We would definitely consider staying here again.
Stayed 2 nights in Sep 2024

6/10 Okay

Adel

It was located in good driving distance from tourist attractions
Stayed 1 night in Oct 2023

8/10 Good

Lyn

Surprised nothing else around.
Stayed 3 nights in Oct 2024

8/10 Good

Alison

Shame the restaurant wasn't open. It could have stayed this more clearly on the website
Stayed 1 night in Aug 2024

6/10 Okay

Huw

Nice hotel with very friendly and helpful staff but our family room was tiny with only a skylight as a window. Nowhere near enough cloths storage for a family so lived out of our suitcases for the week and even that was tricky to find room to store them.
Stayed 6 nights in Aug 2024

8/10 Good

PATRICK

belle place
correct
Stayed 1 night in Jan 2024

10/10 Excellent

John

Dining options were limited. Room was very small.
Stayed 1 night in Jun 2023

6/10 Okay

Igor

AC wasn't working consistently by shutting off in the middle of the night and not resuming operation (may be broken thermostat); there was a particular smell in the area of main lobby; dining area wasn't very tidy. Otherwise, hotel was OK, staff friendly and helpful. We stayed one night only so there was no real opportunity for the hotel staff to rectify an issues...
Stayed 1 night in Jul 2024

2/10 Terrible

TERESA

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very very small rooms!!!! Does Not meet design requirements!!!! Bathroom is all mold and No fan!!!!! NEVER, I can recommend for my family and friends!!!!!
Stayed 2 nights in Jun 2024

4/10 Poor

Kendra

Liked: Cleanliness, amenities, property conditions & facilities
We booked a family room for two adults and two kids. The staff was friendly and helpful (our best highlight) but the property was old and run down, smelly and very hot. The room we were given had a skylight that did not open (no regular windows) and the AC was broken. It was 40 degrees Celsius and we asked for a new room. They gave us two rooms with a full size bed each because there were no other family rooms. The rooms were very very small and uncomfortable. Overpriced for the quality.
Stayed 1 night in Jul 2024

8/10 Good

Hernan

Food not good
Stayed 3 nights in Jun 2023

8/10 Good

gilles

loin du centre ville d'annecy
Stayed 1 night in Feb 2025

10/10 Excellent

Julien

Stayed 2 nights in Nov 2024

10/10 Excellent

Christian

Bon séjour, très bien acceuilli, très bon petit déjeuner personnel competent
Stayed 3 nights in Nov 2024

8/10 Good

Genevieve

Un long week-end pour visiter Annecy surpris par l’emplacement de l’hôtel mais enchantés par l’accueil !! A féliciter surtout le petit déjeuner : jamais vu une telle variété une telle fraîcheur et une telle attention de la part du personnel !! Restaurant fermé mais un encas prévu! Hôtel tenu par des femmes ça se sent👏👏👏
Stayed 2 nights in Oct 2024

6/10 Okay

Justine

Liked: Property conditions & facilities
Disliked: Cleanliness
Manque de propreté
La chambre est salle, par terre de la poussière, le wc n’a certainement pas était beaucoup lavé depuis son installation. On peu même y voir de l’urine séchée sur le paquet. Le plafond de la salle de bain prend la moisissure. Je ne m’attendais pas ça en réservant surtout que le hall est plutôt beau et semble propre. Le seul point positif dans cet hôtel est la gentillesse des hôtesses.
Stayed 1 night in Oct 2024

10/10 Excellent

Felipe

Stayed 1 night in Oct 2024

8/10 Good

caroline

Stayed 1 night in Oct 2024

2/10 Terrible

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cyril

Hôtel de destination
Bon accueil. bel endroit. Buffet à volonté mais cuisiné avec des produits frais.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Tres bien
Sejour tres bien comme d habitude.
Stayed 1 night in Oct 2024

8/10 Good

lucie

Bien
Stayed 1 night in Oct 2024

6/10 Okay

Pauline

Stayed 1 night in Oct 2024

10/10 Excellent

Johanna

Stayed 1 night in Sep 2024

10/10 Excellent

Nadia

Stayed 1 night in Oct 2024