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El Carmen Suites

4.0 star property
Colonial hotel with free breakfast and rooftop terrace

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Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Spa
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room Standard

Down duvets, individually decorated, individually furnished, free WiFi

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room Standard

Down duvets, individually decorated, individually furnished, free WiFi

Triple Room Standard

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite With View

Down duvets, individually decorated, individually furnished, free WiFi

Suite With View

  • Sleeps 4
  • 3 Double Beds

View all photos for Double Room Standard

Down duvets, individually decorated, individually furnished, free WiFi

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Superior With Internal View

Down duvets, individually decorated, individually furnished, free WiFi

Room Superior With Internal View

  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

El Carmen Hotel

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, (534)
The price is €112
includes taxes & fees
24 Mar - 25 Mar
El Carmen Hotel
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About the area

Map
9a. Calle Poniente #17, Antigua Guatemala, Sacatepequez

What's nearby

  • Central Park - 7 min walk - 0.6 km
  • Antigua Guatemala Cathedral - 9 min walk - 0.8 km
  • Santa Catalina Arch - 11 min walk - 1.0 km
  • Antigua Market - 14 min walk - 1.2 km
  • Casa Santo Domingo Museum - 18 min walk - 1.5 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 73 min drive

Restaurants

  • ‪Samsara - ‬8 min walk
  • ‪Reilly's Irish Tavern - ‬6 min walk
  • ‪Hector’s Bistro - ‬8 min walk
  • ‪Artista De Cafe - ‬2 min walk
  • ‪Monoloco - ‬6 min walk

About this property

El Carmen Suites

Upscale hotel near Central Park
Close to Antigua Guatemala Cathedral and Santa Catalina Arch, El Carmen Suites provides free cooked-to-order breakfast, a rooftop terrace and a coffee shop/cafe. Treat yourself to spa services, such as a manicure/pedicure, a deep-tissue massage or a body treatment. Free in-room WiFi is available to all guests, along with laundry facilities and a restaurant.
Additional perks include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a front desk safe and meeting rooms
  • Multilingual staff, tour/ticket information and wedding services
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All guestrooms are individually furnished, and have amenities such as free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Wardrobes/cupboards and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 500 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 1 December 2024 to 4 September 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 9 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

El Carmen Suites Hotel Antigua Guatemala
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites
Carmen Suites Antigua Guatema
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites Hotel Antigua Guatemala

Frequently asked questions

Is El Carmen Suites pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 9 kg per pet. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking at El Carmen Suites?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at El Carmen Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at El Carmen Suites?

Checkout is at noon.

Does El Carmen Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is El Carmen Suites located?

Situated in the historical district, this hotel is within a 10-minute walk of San Jose el Viejo Ruins, Central Park and Antigua Guatemala Cathedral. Santa Catalina Arch and Casa Santo Domingo Museum are also within 1 mile (2 km).

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El Carmen Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 129 out of 254 reviews
Rating 8 - Good. 68 out of 254 reviews
Rating 6 - Okay. 35 out of 254 reviews
Rating 4 - Poor. 14 out of 254 reviews
Rating 2 - Terrible. 8 out of 254 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Limberth Arce

Excellent staff, nice location, great breakfast.
Stayed 3 nights in Aug 2024

8/10 Good

Jennifer

Check in was great and smooth. Staff was very pleasant and friendly, attentive to guests. Would stay here again. Definitely recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kunayaq

It was a beautiful & quiet property, breakfast was included & delicious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angel

Very nice location
Stayed 1 night in Sep 2024

10/10 Excellent

Gloria

Friendly staff and clean facilities. Enjoyed my stay there. It was nice because it’s walking distance from Antigua Central Park.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bryan

Great hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Natalia

Beautiful hotel, excellent location and amazing breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

Knyja

10/10 loved this hotel must stay when I come back
Stayed 9 nights in Jun 2024

10/10 Excellent

HUGO

Wonderful hotel to visit in Antigua. Easy check in and check out. Close to and walkable to the center of town.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eileen

Cozy Suites, Delicious Breakfast and Safe Environment! 10/10 Recommend
Stayed 1 night in Oct 2024

8/10 Good

Gabriela

Walkable distance from the main park of the city. Parking is included which is a plus.
Stayed 1 night in Sep 2024

8/10 Good

rene

Good area accesible walkable friendly staff. Good food
Stayed 1 night in Jun 2024

10/10 Excellent

Pearl

Great comfortable place to stay, nice staff, 10/10
Stayed 6 nights in Apr 2024

10/10 Excellent

John

The food in the restaurant was excellent. The service was excellent and the room was very comfortable. It would have been nice to have some English cable TV but it was not a show stopper. I loved this hotel and would stay there again.
Stayed 4 nights in Sep 2024

8/10 Good

Vernaliza

Liked: Property conditions & facilities
The staff and service was amazing. Everyone was so accommodating and friendly. Food was good. The place was beautiful especially the roof. We did noticed that you can easily hear noises from the outside of our room. Overall, it was a great stay. Definitely recommend this place!
Stayed 4 nights in Oct 2024

10/10 Excellent

david

This hotel has a lot of nice touches. They really care and I like the rooftop terrace. Good value.
Stayed 1 night in Sep 2024

10/10 Excellent

Posholima

Really good
Stayed 1 night in Aug 2024

10/10 Excellent

Kasey

Excellent service and accommodation
Stayed 2 nights in Apr 2024

10/10 Excellent

Tatiana

We were in love with the hotel and the staff too
Stayed 4 nights in May 2024

10/10 Excellent

Victor

Like
Stayed 1 night in Oct 2024

10/10 Excellent

blanca

Excelent place.
Stayed 1 night in Jan 2024

10/10 Excellent

marcia

The place is very lovely, you may see a lot from the top roof, they keep the room very clean and the staff is very kind
Stayed 7 nights in Jun 2024

10/10 Excellent

Beata

Great experience
Stayed 3 nights in Aug 2024

10/10 Excellent

Gerardo

Awesome property, friendly and helpful faces all around
Stayed 1 night in Mar 2024

8/10 Good

Matias

Beautiful and traditional small boutique hotel!! The only bad thing no all the rooms include AC, ours only come with a fan.
Stayed 3 nights in Aug 2024