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Serendipity Boutique Hotel

4.0 star property
Adults-only Antigua Guatemala bed & breakfast in Historic Center with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serendipity Boutique Hotel

Fountain
Terrace/patio
Exterior
Front of property
Interior

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Queen Room

Standard Queen Room

Standard Queen Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Cookware/dishes/utensils
Minibar
Cable channels
In-room safe
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Cookware/dishes/utensils
Minibar
Cable channels
In-room safe
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Cookware/dishes/utensils
Minibar
Cable channels
In-room safe
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

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About the area

Map
3a Avenida Norte No.16, Antigua Guatemala, Sacatepequez, 3001

What's nearby

  • La Merced Church - 3 min walk - 0.3 km
  • Las Capuchinas Convent - 3 min walk - 0.3 km
  • Central Park - 6 min walk - 0.6 km
  • Antigua Guatemala Cathedral - 7 min walk - 0.6 km
  • Casa Santo Domingo Museum - 8 min walk - 0.7 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 65 min drive

Restaurants

  • ‪Fridas - ‬4 min walk
  • ‪Cafe Cafe Guatemala Frescura Artesonal - ‬3 min walk
  • ‪Lava Terrace Bar and Burgers - ‬5 min walk
  • ‪La Cuevita De Los Urquizú - ‬2 min walk
  • ‪Aqua Antigua - ‬2 min walk

About this property

Serendipity Boutique Hotel

Upscale bed & breakfast near La Merced Church
Located close to Las Capuchinas Convent and Antigua Guatemala Cathedral, Serendipity Boutique Hotel provides a rooftop terrace, a garden and a hair salon. Treat yourself to a manicure/pedicure at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a hot tub.
Other perks at this bed & breakfast include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), tour/ticket information and wedding services
  • A front desk safe, a reception hall and a 24-hour front desk
Room features
All guest rooms at Serendipity Boutique Hotel offer comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Cookware/dishes/utensils and daily housekeeping

Languages

English, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle
  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Built in 2016
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Serendipity Boutique Hotel La Antigua Guatemala
Serendipity Boutique La Antigua Guatemala
Serendipity Boutique Hotel Antigua Guatemala
Serendipity Boutique Antigua Guatemala
Serendipity Antigua Guatemala
Serendipity Antigua Guatemala
Serendipity Boutique Hotel Bed & breakfast
Serendipity Boutique Hotel Antigua Guatemala
Serendipity Boutique Hotel Bed & breakfast Antigua Guatemala

Frequently asked questions

Is Serendipity Boutique Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Serendipity Boutique Hotel?

Self-parking is free at this property.

What time is check-in at Serendipity Boutique Hotel?

Check-in start time: 3 PM; check-in end time: 10 PM.

What time is check-out at Serendipity Boutique Hotel?

Checkout is at 1 PM.

Does Serendipity Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Serendipity Boutique Hotel located?

Located in Historic Center, this spa bed & breakfast is within a 5-minute walk of La Merced Church and Las Capuchinas Convent. Central Park and Antigua Guatemala Cathedral are also within 10 minutes.

Serendipity Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 57 out of 63 reviews" "
Rating 8 - Good. 4 out of 63 reviews" "
Rating 6 - Okay. 1 out of 63 reviews" "
Rating 4 - Poor. 1 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evelyn was great at reception. She guided me throughout Antigua and arranged a great driver to Atitlan. The ladies make beautiful breakfasts. The room was beautiful and clean. The know me as Vivien there! Thank you all!
Stayed 2 nights in Dec 2019

4/10 Poor

concerned, Los Angeles, CA

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I am surprise how did property gets high ratings.The owner seems to not care for guests and instead manages this place poorly. All staff members seemed to be worried and concerned about losing their job and provide the minimum amenities to guest. We checked in at 3pm and spent few hours in the room trying to rest fron our trip. However, the drapes have no blackout and the doors were poory frabicated locally allowing all sound to travel inside the room. Good luck trying to rest or to sleep after 6am. We went out for dinner and when we got back all lights were off in a ridiculous effort to save energy, creating a hazard for guest. I understand climate change and trying to conserve energy, but this is ridiculous. The worst was yet to happen. A guest had a giant dog - regardless that NO PETS ARE ALLOWED is stated on Expedia. My wife is allergic to dogs and got extremely sick. When i contact the owner, she refuse to provide a refund and i had ro contact Expedia to cancel my second night. PLEASE NOTE THAT I PAID $150 A NIGHT FOR WHAT WAS SUPPOSED TO BE A SUITE. Please do yourself a favor and stay away from this property.
Stayed 2 nights in Nov 2019

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel.
Great hotel in the centre. We had a suite which was beautiful. Staff were lovely and breakfast was great! Very clean and comfortable.
Entry to hotel
Outside our suite having breakfast
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet, great jacuzzi on the roof deck. Great breakfast too.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente beautiful place. It rocks. Giives a sense of the home away from home. Cozy. Romantic.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exceptional stay
This place is so amazing! The customer service was exceptional! We thoroughly enjoyed our stay in Antigua. The space is central to all touristy sites but on a quiet and serene block.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Ilissa, St. Louis, Missouri, USA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, new very clean, very stylish and aesthetically pleasing. Staff is wonderful, extremely helpful with suggestions of things to do and restaurants. Eager to make reservations and bookings. Excellent breakfast.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop views were beautiful. Breakfast was tasty.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Charming place with friendly staff. We loved the breakfast and location of the hotel. Especially liked the gorgeous view from the roof garden.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice botique hotel in great location
Great experience. The jacuzzi on the rooftop is spectacular!
Stayed 3 nights in Oct 2018

10/10 Excellent

Mrs.K, Antigua, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice hotel, close to everything! The staff was very friendly.
Stayed 1 night in Oct 2018

8/10 Good

Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is very cozy, beautifully decorated, and the rooms are very comfortable.
Stayed 2 nights in Oct 2018

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Antigua, charming, confortable and cute!
This was an amazing experience. The host is amazing, she is very welcoming. The rooms and décor of this place is very comfortable, clean and charming. I loved it!
Stayed 3 nights in Jun 2018

10/10 Excellent

Joselyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property located strategically near all the nice corners of the city. The room was excellent for a couple, romantic ambiance with a view to a yard with a fountain.
Stayed 1 night in May 2018

10/10 Excellent

Raffaele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
Love the attention to detail at this boutique hotel. Very friendly staff. Hotel in perfect location for exploring Antigua.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Jean-Marc Vico, MI - USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Antigua
Really great experience, I will go back without any hesitation. The owner is very friendly and listening. The hotel is gorgeous, the roof terrasse with jacuzzi a must with a great view on the roofs of Antigua. The suit (6 nights spend in Mar 2018) very comfortable. Location is very downtown. Full recommandation of this hotel.
Stayed 6 nights in Mar 2018

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place, great service
Stayed 1 night in Feb 2018

10/10 Excellent

ARTURO, GUATEMALA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL VERY WELL LOCATED NEAR EVERYTHING
YOU CAN GO WALKING TO MANY PLACES AS RESTAURANTS, THE CATHEDRAL, CHURCH OF LA MERCED, AS WELL AS RESTAURANTS.
Stayed 2 nights in Feb 2018