Arcole Holidays

Great location and most of the staff were wonderful to deal with.

I wonderful Venice hotel with lots of charm. It’s was located right beside the Rialto bridge, a tons of restaurants and shopping.

We stayed here for New yrs Eve and New yr in the canal view rooms with balcony.This is amazing place and the location is very convenient for restaurants and ferry. The staff was very helpful, and went above and beyond with our needs. The place is very clean and neat.

Check in was quick & painless once we found the desk. Although we booked San Marco Palace, check in was at Royal San Marco around the corner, which wouldn't have been so bad if we didn't have to drag bags over bridges and steps. Although we were early, they kindly stored our bags until our room was ready. I confirmed before booking that the hotel had a lift. However, our room was a walk down the hall, outside, through a keyed external door, up a flight of stairs, 1 floor in a lift, down a long hallway, more stairs, another lift, through another door to outside, walk a few doors outside, into another keyed door, up another flight of stairs to a lift, down a hallway to our room door. Inside the room door, another half flight of stairs down to access the apartment. If our 83 year old mother wasn't with us, it would have been less of an issue but beware, the family suites are nowhere near the lobby or breakfast room. Good: location, spacious apartment, 2bedroom, 2bath, large living room, small kitchen and looked to have been lovely in its day. Bad: Furniture is old and worn, mattresses are thin, worn and uncomfortable. Pillows are flat and only 1 per person provided. Kitchen had only bottles of water in fridge&disposable plastic cups. No cutlery, glasses, plates...nothing. We requested extra pillows & finally tracked down the maid on day 2 & asked her directly. An electric outlet in the master bedroom was falling out of the wall and unsafe. No water taxi access-dragged bags thru

This property was not what we expected but really grew to enjoy it. We’d had a few travel issues and had finally figured things out! The hotel is from the 1800’s and since the 1950’s it was bought and run by a family. Front desk staff was awesome, shout out to Alberto for being the jack of all trades! The rooms are enough room for two people, we didn’t realize there are super themes, ie mirrors on the ceilings! Not for the conservative or if you’re just friends. The breakfast buffet was good, they make you eggs and bacon when requested. The bar in hotel was good drinks and snack they bring. Housekeeping was great. EXCELLENT LOCATION to restaurants, bars, shops, other hotels to bop around at their piano bars. The downside is the bathroom is old, didn’t have good lighting and bad water pressure. They said they are some general renovations so I’m not sure it includes the bathrooms. This was over great. Oh, there is no room service. For late night food, the cafe/restaurant next door is open until 11am! All is great except the bathroom. Great service, breakfast, location, bar, and super easy to get to and from eurorail! Very short walking distance overall.