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"Easy check in ,very reasonably priced food and drink ,bed was a bit soft but ok,room is large "

"This was not a great pick The bed was awful, very old and squeaky, the radiators were roasting and the dial did not work to adjust it, we asked at reception and were told someone would fix it, we were there 2 days and no one showed up so we slept all night with both windows open and we’re still far to hot, we were also at the front of the hotel so didn’t get much sleep with the noise of the traffic. The room was the smallest room I’ve ever stayed in, you could smell smoke on the hallways so...

"Staff were friendly and accommodating. "

"No-frills service: manager never showed up: accessible only via key-pad (intercom), we requested early breakfast (we're told breakfast area would be unlocked in the morning, which was... but we couldn't find the lights switch: not fun with two little kids, one of whom is afraid of darkness)."