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Candlewood Suites Asheville Downtown, an IHG Hotel

2.5 star property
Hotel with free parking, near The Orange Peel

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Candlewood Suites Asheville Downtown, an IHG Hotel

Property amenity
Property amenity
Property amenity
Studio Suite, 2 Queen Beds
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Bathrobes
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, 2 Queen Beds

Room amenity

Premium Studio Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Mountain View

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Private bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
49 TUNNEL ROAD, Asheville, NC, 28805

What's nearby

  • Wicked Weed Brewing - 2 min drive
  • The Orange Peel - 3 min drive
  • Harrah's Cherokee Center - Asheville - 3 min drive
  • Asheville Mall - 3 min drive
  • Biltmore Estate - 14 min drive

Getting around

  • Asheville Regional Airport (AVL) - 20 min drive

Restaurants

  • ‪Blaze Pizza - ‬2 min drive
  • ‪Cookout - ‬19 min walk
  • ‪Panda Express - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Panera Bread - ‬2 min drive

About this property

Candlewood Suites Asheville Downtown, an IHG Hotel

Hotel in the city centre
A rooftop terrace, laundry facilities and a bar are just a few of the amenities provided at Candlewood Suites Asheville Downtown, an IHG Hotel. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • ATM/banking services, a 24-hour front desk and luggage storage
  • Coffee/tea in reception, an off-lead area and a banquet hall
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 103 rooms offer comforts such as air conditioning and dressing gowns, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with baths or showers and hairdryers
  • 50-inch LED TVs with cable channels
  • Heating, limited housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lux Lounge

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 October 2024 to 12 October 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Pets cannot be left unattended
An off-lead area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Property is also known as

Candlewood Stes Downtown
Candlewood Suites Asheville Downtown
Candlewood Suites Asheville Downtown, an IHG Hotel Hotel
Candlewood Suites Asheville Downtown, an IHG Hotel Asheville

Frequently asked questions

Does Candlewood Suites Asheville Downtown, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

Is Candlewood Suites Asheville Downtown, an IHG Hotel pet-friendly?

Yes, Candlewood Suites Asheville Downtown, an IHG Hotel allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 30 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Candlewood Suites Asheville Downtown, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Candlewood Suites Asheville Downtown, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Candlewood Suites Asheville Downtown, an IHG Hotel?

Checkout is at 11:00 AM.

Where is Candlewood Suites Asheville Downtown, an IHG Hotel located?

Located in the heart of Asheville, this hotel is within 1 mile (2 km) of Innsbruck Mall, Buncombe County Courthouse and Asheville City Hall. Asheville Mall and Pack Square are also within 1 mile (2 km).

Candlewood Suites Asheville Downtown, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 352 out of 480 reviews" "
Rating 8 - Good. 77 out of 480 reviews" "
Rating 6 - Okay. 19 out of 480 reviews" "
Rating 4 - Poor. 9 out of 480 reviews" "
Rating 2 - Terrible. 23 out of 480 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shelly

Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Sep 2024

10/10 Excellent

tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this space and its rooftop! The lobby was awesome and felt more like a fun VIP lounge.
Stayed 2 nights in Sep 2024

10/10 Excellent

Charissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually stay in an VRBO but stayed here since I was only in town for 2 nights. The staff was very warm and friendly. When I got to the room I was pleasantly surprised at how spacious it was. I travel around the world, and this had to be one of the cleanest rooms I had ever seen. The beds were very comfortable. I will stay here and again and I would recommend this hotel. It is very convenient to downtown Asheville.
Stayed 2 nights in Sep 2024

8/10 Good

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very satisfied with our choice will recommend and will return
Stayed 1 night in Aug 2024

8/10 Good

Cory

Travelled with family and small children
Liked: Cleanliness
It worked well for my family: 2 littles under 3. It allowed for a room that was closed by a door to allow the baby to sleep in pack n play without toddler waking him. However bed and pillows left a lot to desire limiting my wife's sleep.
Stayed 1 night in Sep 2024

8/10 Good

chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay only disappointment was they did not have the staff to open the rooftop bar
Stayed 2 nights in Sep 2024

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the Candlewood Suites in Asheville! The rooftop sitting areas and bar were a nice feature. The employees at the front desk were very friendly and helpful. Very clean hotel and very convenient to downtown areas.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend being on the top floor at anytime
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Quiet. Staff was super friendly and exceptional! Will stay here again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place with a beautiful view on the rooftop bar
Stayed 3 nights in Aug 2024

10/10 Excellent

Brigit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved pretty much everything about this hotel. The check in lady was awesome. VERY friendly and kind. The roof top bar was lovely! I loved that; I think some live music would be amazing up there! I loved having our room next to the lobby to be close, but it is definitely noisy in the morning. Did not bother me, but I think anyone who really values quiet will probably not appreciate room 111. I am very hard of hearing so it did not bother me.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Tevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the in room kitchen! It’s like home away from.
Stayed 2 nights in Aug 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, clean, awesome room with big fridge, stove top, microwave AND dishwasher. Super comfy beds. Great home base to explore Asheville.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, Friendly staff
Stayed 1 night in Aug 2024

6/10 Okay

kelley

Disliked: Staff & service
This property was average. Nothing special, no housekeeping, standard room. Nothing special
Stayed 3 nights in Aug 2024

8/10 Good

Robin

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and had everything we needed.
Stayed 1 night in Aug 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Holly

Liked: Amenities, property conditions & facilities
It was great 10/10 thank you
Stayed 1 night in Jul 2024

10/10 Excellent

Sergio

Stayed 2 nights in Jul 2024

10/10 Excellent

David, Studio City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big room, soft, warm bed and a good shower and bath combo. Did not like the fact that they clean the room only once per WEEK. Shoul dbe at least every 3rd day or more.
Stayed 4 nights in Jul 2024

8/10 Good

MIchele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice
Stayed 1 night in Jul 2024