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ibis Astana

3.0 star property
Astana hotel in Almaty District with 24-hour front desk and coffee shop/cafe

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Astana

Standard Twin Room, 2 Single Beds, City View | City view
Front of property
City view from property
Exterior
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included
The price is €76
includes taxes & fees
14 Dec - 15 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Twin Room, 2 Single Beds, View

Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds, View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Double Bed, View

Premium Room, 1 Double Bed, View

Premium Room, 1 Double Bed, View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, City View

Standard Twin Room, 2 Single Beds, City View

Standard Twin Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 18.0 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Luxury Room, Multiple Beds, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
38 Tauelsizdik Ave, Astana, 10000

What's nearby

  • The US Embassy and the Consulate in Kazakhstan - 15 min walk - 1.3 km
  • Hazret Sultan Mosque - 17 min walk - 1.5 km
  • Kazakhstan Ministry of Foreign Affairs - 4 min drive - 3.6 km
  • Bayterek Tower - 5 min drive - 3.9 km
  • Astana Arena - 9 min drive - 8.5 km

Getting around

  • Astana Railway Station - 23 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 26 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Додо Пицца - ‬1 min walk
  • ‪Astana Skate Cafe - ‬8 min walk
  • ‪Zina Restaurant - ‬13 min walk
  • ‪Туран - ‬10 min walk

About this property

ibis Astana

Hotel located in Almaty District
Consider a stay at ibis Astana and take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site international cuisine restaurant, Ibis Kitchen, offers breakfast, lunch and dinner. Free in-room WiFi and a business centre are available to all guests.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • A water dispenser, a banquet hall and a front desk safe
Room features
All 249 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Heating, daily housekeeping and desks

Languages

English, French, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KZT 3,800 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ibis Bar
  • Ibis Kitchen

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,938 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of KZT 3000 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 5000.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Airport shuttle transfer per adult: KZT 3500 (one-way)
  • Airport shuttle transfer per child: KZT 0 (one-way)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately KZT 3800 per person
  • Airport shuttle fee: KZT 3500 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: KZT 3000 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 160140012523

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Hotel Ibis Astana
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Ibis Astana
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana (opening September 2014)
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Ibis Astana
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana (opening September 2014)

Frequently asked questions

Is ibis Astana pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of KZT 3000 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at ibis Astana?

As of 28 Nov 2024, prices found for a 1-night stay for 2 adults at ibis Astana on 14 Dec 2024 start from €62.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Astana?

Self-parking is free at this property.

What time is check-in at ibis Astana?

Check-in start time: 3:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at ibis Astana?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does ibis Astana provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 3500 per vehicle applies.

Where is ibis Astana located?

Located in Almaty District, this hotel is within 1 mile (2 km) of Schoolchildren's Palace, The US Embassy and the Consulate in Kazakhstan and Hazret Sultan Mosque. Otan Korgaushylar Monument and Palace of Peace and Reconciliation are also within 2 miles (3 km).

ibis Astana Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 60 reviews" "
Rating 8 - Good. 15 out of 60 reviews" "
Rating 6 - Okay. 11 out of 60 reviews" "
Rating 4 - Poor. 4 out of 60 reviews" "
Rating 2 - Terrible. 3 out of 60 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Larisa

Stayed 3 nights in Sep 2024

10/10 Excellent

Anna, Brooklyn

Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Stayed 4 nights in Jul 2024

10/10 Excellent

Marina, portland

Stayed 14 nights in Jun 2024

2/10 Terrible

Eduard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

OLGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. good location. Close to the American embassy.
Stayed 5 nights in Nov 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Pavel, Hallandale Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !!! 10 stars hotel for the money

4/10 Poor

Olessya

Stayed 2 nights in Aug 2023

6/10 Okay

Anatolii

Travelled with family
Liked: Cleanliness, staff & service
The windows have double glazing and extra layer of sun glass screen. It was really hot and stuffy in the room, AC worked pretty bad. We had to open the room door to get fresh air.
Stayed 1 night in Jul 2023

10/10 Excellent

Dmitry

Stayed 1 night in Feb 2023

6/10 Okay

Nicholas

Travelled with family
Liked: Amenities
24hr bar service excellent

8/10 Good

Berik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Berik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very friendly staff.
Stayed 4 nights in Jul 2021

6/10 Okay

Thanh, San Francisco

Business traveller
Disliked: Staff & service, amenities
The room has no shampoo and no basic amenities. The staff did not greet at reception at check-in nor when checking out.
Stayed 2 nights in Jan 2020

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ery happy stay great price
The ibis was a great deal and had English speaking tv Staff was great!
Stayed 1 night in Dec 2019

6/10 Okay

Olga

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at reception is very unfriendly and slow. I arrived at the hotel early , thus left my bags till evening time for check in . When I returned to the hotel for check in had to wait for a long time and the staff didn’t even help to take my bag from the storage ... Moreover the acoustic of the room is terrible. The room walls are not sound proof at all . I could hear all conversations of the guests staying next door ...
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern and friendly place. A good atmosphere and room standard is good.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019