2/10 Terrible
Joy K.
25 Jan 2025
Disliked: Cleanliness
Horrible experience
As soon as we walked into this unit we knew we couldn’t stay. It was 30 degrees in Atlanta and all the windows were wide open (on the 14th floor) and there were multiple floor and ceiling fans going in every room, but it must have been 90 degrees inside. The host insisted that the cleaning crews had turned the heat up high and the fans were place for our “consideration.” After several texts and phone calls, the host admitted that this was not an acceptable solution and offered to cancel our stay with a full refund. So we left and found a hotel nearby. So far, that refund has not happened and I’ve sent complaints to VRBO and to my credit card company.
Joy K.
Stayed 2 nights in Jan 2025