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The Grand by SkyCity

5.0 star property
Luxury Auckland hotel in Auckland Central Business District with 11 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Grand by SkyCity

Reception
Point of interest
Front of property
View from room
Indoor pool
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Parking available
  • Room service
The price is €159
includes taxes & fees
7 Jan - 8 Jan

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Suite

Plasma TV, pay films

Grand Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room | City view

Grand Harbour View King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
  • 28 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Accessible King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

Grand Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Deluxe King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
  • 56 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Grand Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Accessible Grand Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand King Room With Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Deluxe King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Room With Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Deluxe King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Deluxe Harbour View King Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Deluxe Harbour View King Suite

  • Sleeps 2
  • 1 King Bed

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About the area

Map
90 Federal Street, Auckland, 1010

What's nearby

  • Sky Tower - 1 min walk - 0.1 km
  • SkyCity Casino - 2 min walk - 0.2 km
  • University of Auckland - 9 min walk - 0.8 km
  • Princes Wharf - 11 min walk - 1.0 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • ‪Aria Restaurant - ‬3 min walk
  • ‪Andy's Burgers & Bar - ‬1 min walk
  • ‪The Glass Goose - ‬1 min walk
  • ‪Federal Delicatessen - ‬1 min walk
  • ‪Depot Eatery & Oyster Bar - ‬1 min walk

About this property

The Grand by SkyCity

Luxury eco-certified hotel near Sky Tower
Located close to SkyCity Casino and University of Auckland, The Grand by SkyCity provides a casino, dry cleaning/laundry services and 4 bars. Treat yourself to a body wrap, a Thai massage or a body scrub at East Day Spa, the on-site spa. Be sure to enjoy a meal at any of the 11 on-site restaurants. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, babysitting (surcharge) and multilingual staff
  • Luggage storage, massage treatment rooms and free newspapers
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 312 rooms have comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as air conditioning and dressing gowns. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Plasma TVs with premium channels
  • Childcare services, electric kettles and desks

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 per person
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately NZD 45 per person
  • Self-parking fee: NZD 35 per night
  • Valet parking fee: NZD 60 per night
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.8 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

Does The Grand by SkyCity have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Grand by SkyCity?

As of 2 Jan 2025, prices found for a 1-night stay for 2 adults at The Grand by SkyCity on 7 Jan 2025 start from €158.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Grand by SkyCity pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Grand by SkyCity?

Self-parking is available for NZD 35 per night. Valet parking is available for NZD 60 per night.

What time is check-in at The Grand by SkyCity?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Grand by SkyCity?

Checkout is at 11 AM.

Where is The Grand by SkyCity located?

Located in Auckland Central Business District, this luxury hotel is steps away from Sky Tower and SkyCity Casino. University of Auckland and Princes Wharf are also within 15 minutes. Gaunt Street Tram Stop is 12 minutes by foot and Daldy Street Tram Stop is 15 minutes.

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 969 out of 1372 reviews" "
Rating 8 - Good. 248 out of 1372 reviews" "
Rating 6 - Okay. 86 out of 1372 reviews" "
Rating 4 - Poor. 38 out of 1372 reviews" "
Rating 2 - Terrible. 31 out of 1372 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff was amazing, and the gym, pool, and sauna were nice.
Stayed 1 night in Dec 2024

6/10 Okay

Mohammed Ashmeeq

Travelled with family, Travelled with family and small children
Liked: Cleanliness
It’s an average stay. Nothing stands out. Heater did not work in our room. Called room service multiple times. Got told nothing can be done apart from giving us extra blankets. Poor customer service during check in aswell. Had to ask about parking, breakfast and pools. No information was given unless asked.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a local break away with no hassles & well looked after. Can't beat The Depot for a meal & East Day Spa for a massage.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, big bathrooms, no real complaints. Need to fix the 3rd elevator but sounded like they were working on it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking takes all the hassle out of parking. The hotel is in the middle of a variety of food options and only a few minutes from Queen St, Civic Centre, Aotearoa Square.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bikramjeet, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, lots to do and good vibe.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful and the facilities were great. Very much enjoyed my stay at the Grand
Stayed 2 nights in Dec 2024

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and standard of accommodation.
Stayed 4 nights in Dec 2024

10/10 Excellent

Leanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly communication and helpful staff. Highly recommend for a stay in Auckland.

10/10 Excellent

Parul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Upscale newly renovated property. Great dining options within walking distance. Excellent service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and bathrooms, centrally located, clean with a separate sitting area, decent coffee and tea appliances, good sized bathroom and room. No issues so far, would recommend to anyone staying in Auckland.
Stayed 1 night in Dec 2024

8/10 Good

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff service at valet and checking out.
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Liked: Cleanliness
Breakfast costs $45.00pp which is ridiculously overpriced for what u get. Dining facilities need some revamping.
Stayed 1 night in Dec 2024

10/10 Excellent

Freja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Alan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Have stayed at The Grand previously but first time to have breakfast at the Terrace. Food selection is good but layout can be improved. People bumping into each other going from one station to another and their tables. Al fresco seating preferable over indoor (lights dim and can get noisy during busy hours). Overall stay was still pleasant. Dined at Metita and it was amazing!
Stayed 1 night in Dec 2024

2/10 Terrible

Amie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, stunning views and excellent amenities. Staff were very helpful & hospitable - made it a very enjoyable night.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Stayed 3 nights in Nov 2024

10/10 Excellent

Paula

Travelled with partner
Great place to stay And not an Uber away from The action
Stayed 1 night in Dec 2024

10/10 Excellent

robin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and great beds and gym. Be careful on the corner by the hotel please sleeping there.
Stayed 1 night in Dec 2024

6/10 Okay

Donna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned for central Auckland Easy to get everywhere
Stayed 1 night in Dec 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Dec 2024