Austerfield Hotels

"The reception staff were extremely helpful. Thank you!"

"Spa.was relaxing andnthe pool, until ot eas divided into swimming lanes and we were forced into cramped spaces with a 2 year old. Pool temperature was too low. "

"Nice clean room with plenty of tea & coffee making ingredients which could be replenishing at the hotel bar. Good selection of breakfast options and the hot items were cooked to order. "

"Stayed here with my son and we both really enjoyed our stay. Room was perfect. Very clean, tidy and spacious. Beds were Comfortable and the room had everything required to make our stay comfortable. Staff at reception were all friendly and helpful and made us feel welcome. I would definitely recommend it and would definitely return "

"Room was average for a Hilton. Pillowbwere excellent but the bed was hard. TV was only slightly bigger than a portable ana didn't accept my fire stick so unable to watch iPlayer etc. Poor really when you consider the cost of the rooms. Pricea in the restaurant for food was over the top. 22.50 for a steak pie is obscene. I stay for work and they pay. But I wouldn't if I was paying "

"Clean and tidy. Night time staff not so sure of what they needed to do. For example, I paid for parking but they didn’t give us a ticket to display in the car which could have resulted in a fine for us. It was only after we asked that a ticket was produced. "

"Heather who greated me was warm and welcoming and took my bags, the chap who booked me in was equally nice and helpful. This was the quietest hotel I have ever stayed in! I had some of my best night sleeps here. Central for town and train station 10 min easy walk. Riom very clean amd tidy, with nice smelling body wash."

"Staff in all areas excellent. Restaurant, bar and reception areas are lovely, modern and clean. Good quality food in restaurant at breakfast and dinner. Slight disappointment was in cleaning in bathroom - unfortunately grout and shower screen had that horrible orange mould. Not a job for day to day cleaning, just needs a good clean maybe once a month. Bed comfortable, pillows very lumpy. That said still a very good hotel and will stay again, this was our 3rd visit."

"Staff very friendly and helpful. Had good breakfast selection but not the highest quality of cooking. Themeat was a little bland flavoured. Great location for city centre . Would stay again."