Aveiro Holidays

Very helpful and friendly staff. Hotel in very good condition.

We have stayed here previously and recommended to friends, it was comfortable, well priced for location and quirky. Still really like the concept and hotel however we were a little disappointed this time. The air conditioning wasn't working and we informed reception on arrival as it was 26.5 degrees in our box, the ceiling vent was also broken so no air at all in the box. V uncomfortable. Reception advised that air conditioning yarts working when temp hits 24 degrees? This wasn't the case and we felt fobbed off. Seemed to not understand what we meant by the vent, no attempt to repair or come and check it out, we were not offered alternative room. Said he would call company to repair and no further action. Reported again to reception following morning and again told that air con was broken across whole hotel, that they would report and then change our room, we went out for the day, when returning it was another receptionist who stated she hadn't been informed..we requested to move room and she assured us air con was working. It wasn't and another uncomfortable night sleep in a hot box however vent opened but then we awoke due to noisy customers. Following day still no sign of repair and another customer complained in the nighttime. Air con then came on at 11.30pm.on our final night, was set to 20 and didn't then turn off. Not sure what occured this time but it was uncomfortable and bad service. The hairdryer didn't work in room. Would return however they need to ensure listen

Convenient and excellent service to the airport. And good food in their restaurant.

Excellent service provided. Easy parking and huge choice at breakfast. Will definitely return. Only issue was looking onto building work from the window, but that’s hopefully going to be a temporary issue.