A big shout out to John for the kindness he extended to us when we both came down with covid and could not take our trip. He called us personally and graciously offered several other dates. We were able to take our trip the following week and had a marvelous time. The condo unit is beautiful and conveniently located, and, of course, the Ritz Carlton service was, as always, terrific. Our dog accompanied us and, if anything, had an even better time than we did. Our deep appreciation to John, who couldn't have been nicer or more understanding. We'll be staying with him again. J&R