Bad Aussee Hotel Guide - Ski Hotels in Bad Aussee, Styria

"The hotel is great with beautiful scenery from the balcony. Building condition a little run down, when we open the room balcony door, the door latch came out. But overall the room is comfortable and very clean. I love the heated toilet flooring which is so comfortable when spend time in the toilet. Me and my husband had a very pleasant stay for a night at this hotel. The only disappointment was during the arrival. No car is allowed to drive to the hotel. The instruction given was to go to parking P1 and press the hotel shuttle service button, hotel will arrange shuttle to pick up. We waited at P1 location in the super cold weather without a seat for almost an hour. After numerous pressing of button and 2 calls, finally the shuttle arrived. The distance to hotel is just about 5 to 10 minutes drive but we waited in the cold for almost one hour. We hope the hotel can improve the shuttle service and give clearer instruction to their guests. The instruction given today is for guests who drive there not for guest who take taxi there. "

"Beautiful scenery of the lake and Halstatt. "

"The hotel is advertised as having AC, this was a key element in my decision to book this hotel. Apparently they turn it off when it gets cold, according to them and other guests should just open the windows. We were promised that the hotel manager would contact us as we complained about it. That was on Saturday and we checked out on Monday. I have yet to hear back from her or anyone in the property. The receptionist offered us another room where they opened the windows. How did i not think of that? I asked to get at least a fan but i'm only a paying customer, why should i get a response? The hotel images, suggest that it is somewhat secluded. This is not the case as i was woken up by trains passing nearby (100-200m) at 7am. We had to sleep with open windows... Not my ideal vacation. The only bright side in this hotel was the F&B staff who were super friendly and helpful."

"Very good staff took care of a complaint I had about room being too hot solved issue. Great amenities especially in kitchen, spacious layout, great balcony. I would stay there again. Lots of parking, near town. "