Bagby Hotels

"Fabulous, absolutely loved it and can’t recommend it enough."

"Great location, friendly staff."

"The room was very comfortable and clean and my treatments at the spa were fabulous. Was disappointed in the initial service at reception and spa, however when we spoke with Caolan on reception on Saturday evening he was very understanding and tried to satisfy our upset. My issues were that on booking my treatments, we received confirmation but were not made aware that the spa was not included, otherwise we would have booked. When we got there, the receptionist and spa receptionist was quite abrupt. In addition we had to wait until 4pm for room to be serviced, which I had to chase numerous times. Eslam and Caolan made up for poor service received up until that point, as Caolan was straight onto this."

"Hotel is fine although not as nice as I expected for the money. Parking can be a challenge. Location is really great for the city centre and the spa area is very nice, but gets busy. All the staff were very friendly and helpful. Breakfast was nice, but the restaurant for evening meal could have been better. "

"Lovely stay in Harrogate, hotel and staff were excellent and the breakfast was amazing, everything and anything you could possibly need and eat "

"We arrived 2 hours early but were told our room was ready! On asking if there was a room we could upgrade to, we were given a Suite. Wow! it was fabulous and really changed our whole experience. The extra private sitting room was such a bonus and we made the most of it. Reception staff were welcoming and helpful and when we had drinks in the bar/lounge the barman was friendly and really efficient. We only booked one breakfast on the day we were checking out and, again, breakfast staff were friendly and welcoming. Breakfast was plentiful with good choices whatever your requirements are. We've stayed here before and would definitely stay again."

"Parking is perfect internet ok"

"Room was spotless and the bed was comfy, we had a extra king size bed and it was perfect to ralax on after a day exploring York. The staff were very pleasant, we did not eat in the hotel "

"Stay for gaming convrntion, room was vlean, tidy and comferable. Amazing location "