Balan Holidays

Not sure why we were not offering the vip benefit

Triple room for 3 people was definitely too small

The decor was in keeping with the theme. The staff was helpful and the location was excellent. One of the two chairs in the room was essentially unusable.

A fabulous little hotel in a fantastic location right in the heart of Lyon’s shopping and restaurants and close to the old town. The location couldn’t have been better. The staff were extremely friendly and helpful. I will definitely stay here again when returning to Lyon.

The staff was very accommodating to our needs, easy to talk to and offers help willingly. The hotel is walkable to the Bellecour Plaza which is also close to the shopping district. There is a metro and a tourist office at the Bellecour Plaza. Also by the Bellecour Plaza is the Lyon City bus - hop on/off version. However, it is only one bus and the total full bus route to the tourist areas is two hours. one has to plan their day. The area around the hotel has a lot of dining options as well. The hotel offers an unlimited supply of drinking water by the reception desk which is very important to the guests after a day of fun. For first timers to this hotel, one has to use the elevator to go up to the reception area. After that, everything is a breeze. I will certainly avail if this hotel when I return to Lyon.