Ban Ting Rai Hotels

"Yes"

"Very nice resort, an oasis in a busy beach and street environment."

"Thanks"

"Beautiful environment The hotel's location in the city center is very convenient for shopping and entertainment. The swimming pool is rather small. There aren't many beach chairs. The buffet breakfast offers delicious and varied food. The rooms have excellent views. The biggest drawback is the small room size. The website shows the room size as 40 square meters, but I estimate it's only about 30 square meters; the advertising exaggerates the room size."

"We had a very nice stay at the resort on Phi Phi. The location is beautiful – peaceful, with an amazing beach and great views. It’s a perfect place to relax and enjoy the island. The staff were friendly and helpful, and the atmosphere around the resort was very pleasant. The rooms were comfortable and the surroundings made the whole experience feel very tropical and relaxing. Overall, it was a great place to stay while visiting Phi Phi and we really enjoyed our time there."

"A very clean & well run property with helpful staff, a beautiful view & lovely pool areas"

"This is a good quality hotel right on the beach. So perfect setting. Recommended. Pool area good, rooms nice, breakfast okay. Staff lovely Few negatives, sewage smell is common down the corridor outside room but nothing ever smelt in the room Id definitely return. Had a lovely time "

"Fantastic beautiful resort, the staff were amazing and friendly, we will definitely be returning "

"This was one of the most disappointing hotel experiences we’ve had. The room had a very strong moldy smell that was impossible to ignore and made it uncomfortable to stay in the room for long periods. For a hotel that markets itself as a 5-star property, this is completely unacceptable. Even more concerning was the cleanliness of the bathroom. The shower, bathtub, and toilet were visibly dirty and clearly had not been cleaned to an acceptable standard before our arrival. Hygiene is the most basic expectation in any hotel, and certainly in one claiming a 5-star rating. The overall condition of the hotel feels extremely outdated and poorly maintained. While this property may have deserved a 5-star rating many years ago, today it unfortunately does not even meet the standards of a typical 2-star hotel. We hope management takes this feedback seriously and addresses the cleanliness and maintenance issues urgently, because the current condition does not match the expectations set by the hotel’s advertised rating."