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Otter Hotel

4.0 star property
Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity

Choose dates to view prices

Photo gallery for Otter Hotel

Rooftop pool
Rooftop pool
Mountain view
Lobby
Breakfast and dinner served
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Gym
  • 24/7 front desk
The current price is €179
includes taxes & fees
6 Apr - 7 Apr

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Fridge
TV
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Rainfall showerhead
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park Information Centre - 18 min walk - 1.5 km
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
  • Banff Centre for Arts and Creativity - 19 min walk - 1.7 km
  • Tunnel Mountain - 5 min drive - 2.5 km
  • Fairmont Banff Springs Bowling Centre - 8 min drive - 3.5 km

Getting around

  • Banff Station - 20 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬2 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬18 min walk
  • ‪Park Distillery - ‬19 min walk
  • ‪Cedar House Investments Ltd - ‬18 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬20 min walk

About this property

Otter Hotel

Upscale hotel near Banff Centre for Arts and Creativity
A fireplace in reception, a gym and 2 hot tubs are just a few of the amenities provided at Otter Hotel. The on-site restaurant, Good Folk, offers breakfast and dinner. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Free self-parking
  • An electric car charging station, smoke-free property and luggage storage
  • A lift, a 24-hour front desk and multilingual staff
Room features
All 174 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • Fridges, electric kettles and heating

Languages

English, French

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  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 1,278 reviews
The price is €193
includes taxes & fees
8 Apr - 9 Apr
Hotel Canoe and Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Good Folk

Things to do

  • 2 hot tubs
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Property is also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Frequently asked questions

Is Otter Hotel pet-friendly?

Yes, Otter Hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Otter Hotel?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Otter Hotel on 6 Apr 2025 start from €179.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Otter Hotel?

Self-parking is free at this property.

What time is check-in at Otter Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Otter Hotel?

Checkout is at 11:00 AM.

Where is Otter Hotel located?

Located in Uptown District, this hotel is within 1 mile (2 km) of Victoria Glacier, Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Banff Centre for Arts and Creativity and Surprise Corner are also within 1 mile (2 km). Banff Station is 20 minutes by foot.

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Otter Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 148 out of 190 reviews
Rating 8 - Good. 27 out of 190 reviews
Rating 6 - Okay. 9 out of 190 reviews
Rating 4 - Poor. 4 out of 190 reviews
Rating 2 - Terrible. 2 out of 190 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Great hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Craig Anthony

We loved the hotel, the restaurant, and the town. It was a perfect stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Auni

The property was beautiful, staff are amazing and the place is spotless
Stayed 1 night in Mar 2025

10/10 Excellent

Kristopher

great place to stay!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Colin

Super nice and very comfortable staff was amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Beautiful property. We would highly recommend Otter hotel to anyone visiting Banff
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeremy

Incredible location, views and service. Would absolutely come back to this beautiful hotel!
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Very nice new hotel. Great bathroom. Friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shannon Marie

Beautiful property and amazing staff!
Stayed 1 night in Feb 2025

10/10 Excellent

Alexander

All of the staff were super friendly and the room was top notch. 5 star experience!
Stayed 1 night in Mar 2025

10/10 Excellent

Olt

Great place, definitely recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Mohannad

Loved our stay at the hotel. The location is great and the building itself is very, very nice. The staff here are top notch. Our family had an excellent stay here.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeremiah

Great staff, great restaurant, great hot pools!
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Amazing restaurant
Stayed 1 night in Mar 2025

10/10 Excellent

ZIAD

Great hotel with amazing tasteful interiors including rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Wesley

Fantastic updated property!
Stayed 1 night in Mar 2025

8/10 Good

Gurpreet

Great new place.
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Great stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Alana

Great new addition to Banff lodgings
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

The best. Can’t wait to return.
Stayed 1 night in Mar 2025

8/10 Good

Nikki

Clean and cosy hotel with easy access to downtown
Stayed 1 night in Feb 2025

10/10 Excellent

David

Beautiful property
Stayed 3 nights in Feb 2025

10/10 Excellent

Rovena

Peaceful place with a luxurious feel!
Stayed 2 nights in Feb 2025

8/10 Good

Ruben

Very nice property. Fantastic food and service. Staff are all top notch.
Stayed 2 nights in Feb 2025

10/10 Excellent

Laurie

Very clean and modern rooms! Restaurant was excellent!
Stayed 1 night in Mar 2025