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Tunnel Mountain Resort

3.5 star property
Family-friendly Banff lodge in Tunnel Mountain District with free parking

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
Indoor pool
Front of property
Deluxe Condo, 1 Bedroom Loft (3 Queen)
Porch
VIP Access

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
The price is €97
includes taxes & fees
24 Nov - 25 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Highlights

Heating
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Fan
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

Highlights

Balcony or patio
Separate sitting area
Fireplace
Heating
Kitchen
Fridge
Dishwasher
HDTV
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Heating
Kitchen
Fridge
Dishwasher
TV
  • 60 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

Highlights

Balcony or patio
Separate sitting area
Fireplace
Heating
Kitchen
Fridge
Dishwasher
TV
  • 60 sq m
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Highlights

Balcony or patio
Air conditioning
Heating
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Heating
Kitchen
Fridge
Dishwasher
TV
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Highlights

Balcony or patio
Air conditioning
Heating
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Similar properties

Reception
Banff Rocky Mountain Resort
Pool
Hot tub
Pet-friendly
Parking included
7.8 out of 10, Good, (1965)
The price is €97
includes taxes & fees
4 Dec - 5 Dec
Banff Rocky Mountain Resort
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About the area

Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1

What's nearby

  • Banff National Park Information Centre - 3 min drive - 2.0 km
  • Banff Lake Louise Tourism Bureau - 3 min drive - 2.0 km
  • Tunnel Mountain - 4 min drive - 1.8 km
  • Banff Centre for Arts and Creativity - 4 min drive - 2.3 km
  • Upper Hot Springs - 8 min drive - 6.1 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Restaurant - ‬12 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬4 min drive
  • ‪Park Distillery - ‬4 min drive
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬5 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge near Upper Hot Springs
A playground, dry cleaning/laundry services and a gym are just a few of the amenities provided at Tunnel Mountain Resort. Adventurous travellers may like the cycling at this lodge. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Other perks include:
  • An indoor pool
  • Free self-parking
  • A free local area shuttle, bike hire and tour/ticket information
  • Barbecues, concierge services and a 24-hour front desk
  • Guest reviews speak highly of the family-friendly amenities, helpful staff and location
Room features
All 105 rooms offer amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hairdryers
  • TVs with cable channels
  • Fridges, microwaves and toasters

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

Does Tunnel Mountain Resort have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Tunnel Mountain Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Tunnel Mountain Resort on 24 Nov 2024 start from €96.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tunnel Mountain Resort pet-friendly?

Yes, this lodge allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Tunnel Mountain Resort?

Self-parking is free at this property.

What time is check-in at Tunnel Mountain Resort?

Check-in start time: 4 PM; check-in end time: anytime.

What time is check-out at Tunnel Mountain Resort?

Checkout is at 11 AM.

Where is Tunnel Mountain Resort located?

This family-friendly Banff lodge is located in a national park, within a 10-minute walk of Surprise Corner and Bow River. Victoria Glacier and Canadian Ski Museum West are also within 1 mile (2 km). Banff Station is 28 minutes by foot.

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1021 out of 1656 reviews" "
Rating 8 - Good. 443 out of 1656 reviews" "
Rating 6 - Okay. 122 out of 1656 reviews" "
Rating 4 - Poor. 44 out of 1656 reviews" "
Rating 2 - Terrible. 26 out of 1656 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Marjorie

Stayed 2 nights in Oct 2024

6/10 Okay

Tracey

Travelled with partner
Liked: Staff & service, amenities
When we checked in the property seemed okay, dated and bit dusty, but overall immediate impression was that it would do. However after being there for a couple of hours and getting settled in we noticed that all the vents were covered in "black" gunk and dust and every light switch and outlet in the suite were disgustingly dirt. It was getting cold and the heat kicked in and the crap in the vents was everywhere, I ended up with a night of coughing and woke up with a swollen eye the next morning. I showed the staff the condition of the vents and the next day they had the maintenance staff come in and remove and clean all three vents in the room, as well as wiped down all the outlets/light switches which looked they had not been touched in months. Upon talking to staff at the front desk a couple of days later they were very apologetic about the cleanliness of the suite and mentioned that they were now going around looking at all of the rooms for these types of issues to get them corrected before they got another complaint. Would we stay there again? Possibly, I did find everything else to be absolutely fine once the immediate issues were resolved, my husband might need a bit more convincing.
Stayed 4 nights in Nov 2024

8/10 Good

Kristi

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Liked the free transportation passes.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there last night for the first time and we thoroughly enjoyed our stay. Friendly staff across the board! We are already thinking of booking again for our next stay. Thank you, tunnel mountain resort staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Loren, Salmon Arm

Liked: Amenities
The pool was not open. We were not aware of this when we booked.
Stayed 1 night in Nov 2024

4/10 Poor

Roslie, Calgary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed in our stay. Checkin was fine except our room cards didn’t work on the locked elevator or locked stairs the first time.The pool was murky. The elevator rug was filthy as was the hallway rug. I booked a standard room. What they didn’t say in the description was that the room was in the basement. The view through dirty windows was mud and grass. They had renovated the room but it still seemed shabby. The beds were comfortable but the lighting was poor with either most of the lights on or off. It seemed clean except the shower floor was stained black and needed a proper scrubbing. We ran the water for 5 minutes but it never got hot enough for a shower. The parking was super tight. It was extremely difficult to get out of the parking spot. They shouldn't allow parking on both sides of the complex. Overall, I wouldn't recommend it and will not stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Curtis

Liked: Property conditions & facilities
Previous guests must have been cooking strong odour food in the room. It smelled like onions.
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything. We keep booking for them.
Stayed 1 night in Nov 2024

10/10 Excellent

lindsay

Travelled with family
Liked: Amenities
Nice, clean quiet rooms. Kitchenettes are great. Pool is fun but could be a tad warmer in the winter months
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly as advertised. Nice bottle of wine on check in
Stayed 2 nights in Nov 2024

10/10 Excellent

Rajab

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like an extra space in the room but parking is too tight.
Stayed 2 nights in Nov 2024

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of room, kitchenette was nice to have for breakfasts and leftovers.
Stayed 2 nights in Nov 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice getaway with family. Free transit passes were a must!
Stayed 3 nights in Nov 2024

10/10 Excellent

Radu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to charge your batteries.
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. The staff was so helpful and gave us a lot of perks. Will be staying here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Helen-Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and Spacious at the same time. Clean and comfortable. Friendly staff and thankful 3 day banff bus pass. Definitely recommend to others.
Stayed 1 night in Nov 2024

10/10 Excellent

Cody

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to stay in Banff!
Stayed 3 nights in Nov 2024

6/10 Okay

Sonja

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Property conditions & facilities
Pet friendly room was not reserved. Parking is awful and should be noted for guests that it is super tight parking. Pool is very dirty water and sandy. Interior of the room was great but bedding is awful and comes loose right away. Should use fitted sheets and duvet covers. Outside of building needs so maintenance.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room withgood view and amazing service.
Stayed 2 nights in Nov 2024

8/10 Good

Maryse

Liked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Kitchen provided is amazing in there, I like the staff treatment too. They helped me to explore the place.
Stayed 3 nights in Nov 2024

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024