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Sangay Spa Hotel

3.5 star property
Family-friendly hotel with full-service spa and free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sangay Spa Hotel

Front of property
Plaza Sangay Matrimonial
Jacaranda Doble
Front of property
Tennis court
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
The price is €108
includes taxes & fees
28 Nov - 29 Nov

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Plaza Sangay Suite

Plaza Sangay Suite

Plaza Sangay Suite

Highlights

Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Electric kettle
Cable channels
Desk
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Plaza Sangay Doble

Desk, free WiFi, bed sheets

Plaza Sangay Doble

Highlights

Smart TV
Sofa bed - single
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
Desk
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Plaza Sangay Matrimonial

Plaza Sangay Matrimonial

Plaza Sangay Matrimonial

Highlights

Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
Desk
In-room safe
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cabañas Luxury Doble

Desk, free WiFi, bed sheets

Cabañas Luxury Doble

Highlights

Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
Desk
Pet friendly
  • 30 sq m
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Cabañas Luxury Matrimonial

Cabañas Luxury Matrimonial

Cabañas Luxury Matrimonial

Highlights

Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
Desk
Pet friendly
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jacaranda Doble

Jacaranda Doble

Jacaranda Doble

Highlights

Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Pet friendly
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €107
includes taxes & fees
22 Nov - 23 Nov
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About the area

Map
Plaza Isidro Ayora 100, Baños de Agua Santa, Tungurahua

What's nearby

  • Church of the Virgin of the Holy Water - 6 min walk - 0.6 km
  • Sebastian Acosta Park - 6 min walk - 0.6 km
  • Banos Central Market - 7 min walk - 0.7 km
  • El Refugio Spa Garden - 4 min drive - 2.0 km
  • The Tree House - 24 min drive - 12.3 km

Getting around

  • Ambato Station - 49 min drive
  • Quito (UIO-Mariscal Sucre Intl.) - 170 min drive

Restaurants

  • ‪Papardelle - ‬6 min walk
  • ‪Cafe Good - ‬5 min walk
  • ‪Juan Valdez - ‬7 min walk
  • ‪KFC - ‬6 min walk
  • ‪Mocambo Rock And Roll - ‬8 min walk

About this property

Sangay Spa Hotel

Family-friendly hotel
A free breakfast buffet, a poolside bar and a garden are just a few of the amenities provided at Sangay Spa Hotel. Indulge in a massage, a manicure/pedicure and a body treatment at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Enjoy the 24-hour health club, as well as activities such as racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and a hair salon.
Other perks include:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • An outdoor tennis court, a front desk safe and smoke-free property
  • A billiards/pool table, massage treatment rooms and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 66 rooms have comforts such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 36-inch Smart TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts

Property is also known as

Sangay Spa
Sangay Spa Banos
Sangay Spa Hotel
Sangay Spa Hotel Banos
Sangay Hotel Banos
HOTEL SANGAY Baños
HOTEL SANGAY
SANGAY Baños
HOTEL SANGAY Banos
Sangay Hotel Banos Agua Santa
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa
Sangay Spa
Sangay Spa Hotel Hotel
HOTEL SANGAY
Sangay Spa Hotel Hotel
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa

Frequently asked questions

Does Sangay Spa Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Sangay Spa Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Sangay Spa Hotel on 28 Nov 2024 start from €108.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sangay Spa Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of USD 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Sangay Spa Hotel?

Self-parking is free at this property.

What time is check-in at Sangay Spa Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Sangay Spa Hotel?

Checkout is at noon.

Where is Sangay Spa Hotel located?

This family-friendly Baños de Agua Santa hotel is within a 10-minute walk of Termas de la Virgen, Chocolate Magic Factory and Banos Central Market. Juan Montalvo Park and Sebastian Acosta Park are also within 10 minutes.

Sangay Spa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 200 reviews" "
Rating 8 - Good. 43 out of 200 reviews" "
Rating 6 - Okay. 14 out of 200 reviews" "
Rating 4 - Poor. 9 out of 200 reviews" "
Rating 2 - Terrible. 6 out of 200 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

TRENTON, West Hollywood

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The "Cabanas Luxury Matrimonial" were bare basic. No ventilation, no AC, no fan, windows open but don't have screens to keep bus out. No chairs to sit, 2 towels, 2 hangers, 1 bottle of water, nothing else. The price was very reasonable though. The 2 jacuzzies were not hot. One was lukewarm and the other was cold. There were plenty of spa options available.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were outstanding and staff very friendly and helpful. I love the convenience of being close to the Termas.
Stayed 4 nights in Oct 2024

10/10 Excellent

David, Cuenca

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and beautiful hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Jammi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

David, Cuenca

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great hotel to stay at. Close to everything
Stayed 1 night in Oct 2024

10/10 Excellent

Nicolas, Ambato

Stayed 1 night in Oct 2024

4/10 Poor

Oleg, Pompano beach

Travelled with partner
Disliked: Amenities, property conditions & facilities
Shower didn't work properly, breakfast was poor, room was very small and had nasty smell, the area around the hotel was good
Stayed 1 night in Oct 2024

10/10 Excellent

marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind, food was excellent, they even let me use the parking lot after i check out.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maricelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel clean and has a nice view of the cascade
Stayed 1 night in Sep 2024

10/10 Excellent

Imad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with a good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Alba, Castle Rock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! The breakfast was great and the food at the restaurant amazing!
Stayed 3 nights in Sep 2024

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our time here, we had a cabin and it was perfect for our family of four, all the amenities were great. My husband and I used to come here when we were kids it was an amazing experience to bring our children with us. Thank you!
Stayed 2 nights in Aug 2024

10/10 Excellent

RAQUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean room. Best breakfast with a nice view
Stayed 1 night in Aug 2024

10/10 Excellent

Sierra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel. Breakfast was great. The spa therapies were amazing. The location is unbeatable, but whether I didn’t enjoy the most is the super friendly and helpful staff. I will definitely come back.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice vacation place for the family
The cabaña was spacious and clean with two king-sized beds, perfect for the family. The service was excellent and the staff very accommodating. The breakfast was great and the amenities nice, although hours were reduced for cleaning.
Stayed 1 night in Aug 2024

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get away lovers
We love our stay in Sangay SPA Hotel. Eerything was really good. My bridge love everything especially the food.
Stayed 2 nights in Aug 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly property.
Stayed 1 night in Aug 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great service by the front desk and staff
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great experience. Very nice staff and the hotel was very modern with a view of the waterfall. Really loved my stay with my family.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it. Excelent service , great location, beautiful view.
Stayed 3 nights in Jul 2024

2/10 Terrible

santiago

Stayed 2 nights in Jul 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
I recently stayed at the Sangay Spa Hotel in Baños and had a fantastic experience. The hotel is comfortable and clean, offering a stunning view of the falls. The staff were incredibly friendly and accommodating, making our stay even more enjoyable. Highly recommend!
Stayed 1 night in Jul 2024