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Hotel Elitsa

3.0 star property
Winter getaway with a restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Elitsa

Interior entrance
Lobby
Maisonette (4 people) | Terrace/patio
Restaurant
Luxury Double Room

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Coffee/tea maker
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Luxury Triple Room

Luxury Triple Room

Luxury Triple Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Coffee/tea maker
Electric kettle
Minibar
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Sofa bed - twin
Hairdryer
Minibar
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Quadruple Room

Luxury Quadruple Room

Luxury Quadruple Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Coffee/tea maker
Electric kettle
Minibar
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About the area

Map
12 Gotse Delchev Str., Bansko, 2770

What's nearby

  • Paisii Hilendarski Historical Center - 1 min walk
  • Vihren - 12 min walk
  • Bansko Ski Resort - 14 min walk
  • Bansko Gondola Lift - 16 min walk
  • Ski Bansko - 30 min drive

Getting around

  • Sofia (SOF) - 138 min drive

Restaurants

  • ‪Castello - ‬2 min walk
  • ‪Obetsanova Mehana - ‬3 min walk
  • ‪Lovna sreshta tavern - ‬2 min walk
  • ‪Яница - ‬6 min walk
  • ‪Чеверме (Cheverme) - ‬4 min walk

About this property

Hotel Elitsa

Luxury hotel located in Old Town Bansko
You can look forward to an airport shuttle, a coffee shop/cafe and dry cleaning/laundry services at Hotel Elitsa. With amenities such as downhill skiing and ski storage, this hotel is a great place to hit the slopes. Treat yourself to a hot stone massage or other spa services. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a fireplace in reception and car hire on-site.
You'll also enjoy the following perks during your stay:
  • Local cuisine breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, smoke-free property and a vending machine
  • Wedding services, meeting rooms and laundry services
Room features
All guest rooms at Hotel Elitsa boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Fridges and irons/ironing boards
  • 28-inch TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

Bulgarian, English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) during limited hours

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: BGN 10 for adults and BGN 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Downhill skiing
  • Ski storage
  • Snowboarding

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Spa

  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BGN 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BGN 12.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately BGN 10 for adults and from BGN 7 for children
  • Airport shuttle fee: BGN 4.00 per person (return)
  • Airport shuttle fee per child: BGN 35 (one-way), (from 4 to 10 years old)
  • Pet fee: BGN 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BGN 12.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the hot tub without adult supervision

Property is also known as

Elitsa Bansko
Hotel Elitsa
Hotel Elitsa Bansko
Hotel Elitsa Hotel
Hotel Elitsa Bansko
Hotel Elitsa Hotel Bansko

Frequently asked questions

Is Hotel Elitsa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of BGN 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Elitsa?

This property doesn't offer parking.

What time is check-in at Hotel Elitsa?

Check-in begins at 2:00 PM.

What time is check-out at Hotel Elitsa?

Checkout is at 11:00 AM.

Does Hotel Elitsa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of BGN 4.00 per person applies.

Where is Hotel Elitsa located?

Located near the slopes, this Old Town Bansko hotel is situated in the city centre and is within a 15-minute walk of Paisii Hilendarski Historical Center, Bansko Ski Resort and Vihren. House Museum of Neofit Rilski and Sveta Troitsa Church are just steps away.

Hotel Elitsa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 29 reviews" "
Rating 8 - Good. 11 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 3 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walls are so thin that I could hear the people in the next room snoring and not only hear them speaking on the phone but also the callers. The hotel stank of tobacco and the staff is generally quite rude and unhelpful. The location was the one positive thing about this hotel, as you can easily access shops and restaurants of Bansko.
Stayed 4 nights in Feb 2024

2/10 Terrible

Gregory, Northwood

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023

10/10 Excellent

emmy, uk

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing breakfast, convenient minibus transport, clean rooms, comfortable beds, very warm and cozy, modern bathrooms, quaint area close to a beautiful church, not a far walk from the gondolas
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Convenient and inexpensive
There are more luxurious hotels closer to ski lift but for accomodation only really this was fine
Stayed 7 nights in Mar 2018

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exelent staff, very olesent, rooms are avariga size but clean and have table in case for working (laptop or other bussiness urgent needs ).. good hotel

8/10 Good

Mirko

Liked: Cleanliness, staff & service, property conditions & facilities
3 star hotel
Just what we expected . Solid 3 star hotel. Very friendly staff , relatively small rooms perfectly heated . Food above expectations . Good location , practically in the middle of the main and only street in Bansko , a few steps from the center. About 20 min walk from the ski gondola . Very fine for the price you pay.

8/10 Good

Ellen, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy
This is a very pleasant hotel. The only bad points are the poor wifi and having to hand your key in every time we went out.. Very handy for the old town. Only 10 or 15 mins walk to the ski lift ..

10/10 Excellent

Steve D, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and well run hotel with very friendly staff
This is an excellent place to stay in Bansko. Just away from the crassness of the new town; just on the edge of the atmospheric old town. Very clean and stylishly decorated. Very large rooms. Best of all though the staff were amazingly friendly and accommodating. Arrived back from an excursion too late for breakfast - not a worry they just got it for us. And when my travelling companion broke his collar bone in a fall the lady of the household (it is truly a family run hotel) dropped everything to take us to hospital and swept us through the somewhat archaic Bulgarian health system. Amazingly cheap price for all of this and a really excellent place to stay! Recommended!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very reasonable price for location and quality
The hotel is a 3 min walk to the historic city center and about a 15 min walk to the lift. The room was spacious but simple. The family that owns the hotel was very helpful.

6/10 Okay

ski traveler, Gianis.V

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Poorly heated rooms
The rooms were poorly heated by a small old air condition that couldn't heat the room properly. Other than that the hotel was okay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Elitsa, Bansko
Excellent value

10/10 Excellent

simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione
Ottima posizione a 2 passi dal centro....staff molto cordiale e disponibile...camera confortevole...colazione discreta...parcheggio gratuito nelle vie adiacenti oppure a pagamento in alcuni orari di fronte alla struttura ....albergo consigliato...nessun problema
Stayed 1 night in Aug 2023

10/10 Excellent

Ivan Gueorguiev

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen pequeño hotel en Bansko
Todo perfecto : persona, habitación, tranquilidad, comidas etc. Solo transporte de ski era limitado por no tener muchos clientes (solo 1 por la mañana y 1 por la tarde)
Stayed 6 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Demi-pension agréable, hôtel standard
Demi pension pratique et agréable. Chambre avec baignoire balneo qui mériterait un peu de réparation et de finition. Difficulté pour avoir de l'eau chaude (il fallait finalement laisser couler plus de 10 minutes et communiquer avec le personnel de l'hôtel en anglais.) Parking pratique. Cheminée non fonctionnel. Au final un hôtel avec une impression correcte mais moyenne
Stayed 4 nights in Feb 2021

8/10 Good

Per-Åke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2020

2/10 Terrible

Giannoula

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ΑΠΕΣΙΑ ΜΕ ΜΙΑ ΛΕΞΗ
Stayed 1 night in Jan 2020

8/10 Good

ASPASIA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicacion!
Check in rapido en especial porque llegamos tarde en la noche. Parking en un terreno cerrado del hotel porque afuera cobran. Cuarto amplio, comodo y limpio con vista a la calle en donde corre en medio un rio. Lugar tranquilo. Tiene aire acondicionado. Desayuno suficiente, muy simple a escoger de una carta. En general buen servicio. Muy centrico.
Stayed 1 night in Jul 2019

10/10 Excellent

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PARFAIT
Accueil charmant. Jolie chambre avec vue sur la montagne .Petit dejeuner et diner parfaits . Hotel en plein centre ville avec parking privé. Sauna et hammam .
Stayed 1 night in Jun 2019

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Stauros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ήταν πολύ καλα αλλά δυστυχώς δεν λειτουργούσε το τζακούζι !!! Και ο λόγος που το κλείσαμε ήταν αυτός !!!! Στην ίδια τιμή μπορούσαμε να είχαμε άλλο spa hotel με πισίνα
Stayed 2 nights in Oct 2017

8/10 Good

Henrik

Liked: Room comfort
Bra läge och mycket prisvärt.
Mycket prisvärt rum man får defentivt valuta för pengarna. Vissa i personalen är mycket hjälpsamma andra lite mindre.