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Lucky Bansko Aparthotel SPA & Relax

5.0 star property
Family-friendly ski hotel with 3 indoor pools

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Photo gallery for Lucky Bansko Aparthotel SPA & Relax

Deluxe Apartment, 1 Queen Bed with Sofa bed | Living area
Deluxe Apartment, 1 Queen Bed with Sofa bed
3 indoor pools, seasonal outdoor pool, lifeguards on site
Exterior detail
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Pool
  • Hot tub
  • Room service
The current price is €137
includes taxes & fees
17 Apr - 18 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Apartment

Standard Apartment | Living area

Standard Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 1 Queen Bed with Sofa bed

Deluxe Apartment, 1 Queen Bed with Sofa bed

Deluxe Apartment, 1 Queen Bed with Sofa bed

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
  • City view
  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Plus Apartment

Standard Plus Apartment

Standard Plus Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
  • City view
  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Executive Apartment

Executive Apartment | Living room

Executive Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Free cots/infant beds
  • Mountain view
  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
TV
Hypo-allergenic bedding
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Luxury Studio

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Luxury Studio

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
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About the area

Map
4-10 Kir Blago Todev Street, Bansko, 2770

What's nearby

  • Holy Trinity Church - 8 min walk - 0.8 km
  • Bansko Ski Resort - 3 min drive - 2.0 km
  • Vihren - 3 min drive - 2.1 km
  • Bansko Gondola Lift - 3 min drive - 2.2 km
  • Ski Bansko - 31 min drive - 8.8 km

Getting around

  • Sofia (SOF) - 137 min drive

Restaurants

  • ‪Obetsanova Mehana - ‬12 min walk
  • ‪Lovna sreshta tavern - ‬14 min walk
  • ‪Яница - ‬6 min walk
  • ‪Чеверме (Cheverme) - ‬11 min walk
  • ‪Le Petit Nicolas - ‬13 min walk

About this property

Lucky Bansko Aparthotel SPA & Relax

Luxury family-friendly hotel in the city centre, remodelled in 2023
You can look forward to a poolside bar, a playground and an arcade/games room at Lucky Bansko Aparthotel SPA & Relax. Hit the slopes at this hotel, offering a free ski shuttle, ski passes and ski storage. Indulge in a hot stone massage, a body scrub and a detox wrap at Lucky Bansko, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner, international cuisine and a poolside location. Enjoy the gym, as well as activities such as archery. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception.
You'll also enjoy perks such as:
  • 3 indoor pools and a seasonal outdoor pool, with a lifeguard on site
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • Babysitting (surcharge), wedding services and a computer station
Room features
All 115 rooms feature comforts, such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Highchairs, baby baths and children's books
  • Hypo-allergenic bedding, down duvets and free cots/infant beds
  • Bathrooms with designer toiletries and shower/bath combinations
  • TVs with cable channels
  • Wardrobes/cupboards, art supplies and childcare services

Languages

Bulgarian, English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free ski shuttle
  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: BGN 30 for adults and BGN 20 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Fondue
  • Le Bistro
  • Leonardo
  • Lobby bar
  • Nutri bar

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Art supplies
  • Baby bath
  • Baby toys
  • Children's books
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Highchair
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Stroller

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 1,722 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of BGN 60, per pet, per day, plus a deposit of BGN 100 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BGN 2.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately BGN 30 for adults and from BGN 20 for children
  • Airport shuttle fee: BGN 331 per vehicle (one-way, maximum occupancy 8)
  • Pet deposit: BGN 100 per stay
  • Pet fee: BGN 60 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 205368289

We should mention

The seasonal pool will be open from 15 May to 30 September
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aparthotel Lucky Bansko
Bansko Aparthotel
Lucky Aparthotel
Lucky Aparthotel Hotel
Lucky Aparthotel Hotel Bansko
Lucky Bansko
Lucky Bansko & Relax Bansko
Lucky Bansko Aparthotel Hotel Bansko
Lucky Hotel Bansko
Lucky Bansko Aparthotel SPA & Relax Hotel
Lucky Bansko Aparthotel SPA & Relax Bansko
Lucky Bansko Aparthotel SPA & Relax Hotel Bansko

Frequently asked questions

Does Lucky Bansko Aparthotel SPA & Relax have a pool?

Yes, this property has 3 Indoor pools, a seasonal outdoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Lucky Bansko Aparthotel SPA & Relax?

As of 16 Apr 2025, prices found for a 1-night stay for 2 adults at Lucky Bansko Aparthotel SPA & Relax on 17 Apr 2025 start from €135.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lucky Bansko Aparthotel SPA & Relax pet-friendly?

Yes, pets are allowed at this property. There's a deposit of BGN 100 per stay and a fee of BGN 60 per pet, per day. Service animals are exempt from fees.

How much is parking at Lucky Bansko Aparthotel SPA & Relax?

Self-parking is free at this property.

What time is check-in at Lucky Bansko Aparthotel SPA & Relax?

Check-in start time: 3 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Lucky Bansko Aparthotel SPA & Relax?

Checkout is at noon.

Does Lucky Bansko Aparthotel SPA & Relax provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BGN 331 per vehicle applies.

Where is Lucky Bansko Aparthotel SPA & Relax located?

Located near the slopes, this Bansko hotel is situated in the city centre and within 1 mile (2 km) of Holy Trinity Church, Vihren and Chapel of the Holy Virgin. Bansko Permanent Icon Exhibition and Paisii Hilendarski Historical Center are also within 15 minutes.

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Lucky Bansko Aparthotel SPA & Relax Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 96 out of 127 reviews
Rating 8 - Good. 18 out of 127 reviews
Rating 6 - Okay. 8 out of 127 reviews
Rating 4 - Poor. 4 out of 127 reviews
Rating 2 - Terrible. 1 out of 127 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ozgur

Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants
Stayed 3 nights in Jan 2025

10/10 Excellent

Lee

Amazing stay
We were staying in the off season, we had the spa to ourselves and the staff was extra nice and let us check out very late .
Stayed 1 night in Sep 2024

10/10 Excellent

Eliza

Very friendly staff, excellent breakfast, the hotel is very attentive to details!
Stayed 1 night in Jun 2024

10/10 Excellent

Mariya

Always choosing it, because of the super nice staff and cleanliness.
Stayed 3 nights in Jul 2024

4/10 Poor

Hilli

Liked: Property conditions & facilities
Disliked: Staff & service
The staff were unfriendly and weren’t helpful with information. The hotel forced us to book the NYE dinner which was very bad with vey poor food and entertainment and cost a lot. Wasn’t value for money
Stayed 3 nights in Dec 2024

10/10 Excellent

Diana

We had a great stay in Lucky Bansko! The staff was polite and always smiling, rooms were cleaned daily and complementary water bottles restocked and little treats left in the evening to enjoy before bed. The facilities are really good, the spa is maintained well, parking is big so there was never any issue with finding a space, a ski storage is also available with heated ski boot drying system. The best part is the shuttle to the ski slopes (additional charge) which saves hours queueing for the gondola lift. There was one small issue during our stay: we requested an iron in the evening prior to our new years eve party but all the irons were taken by the guests, so we were advised there could be a wait time of 5-10 min. After 1 hour of waiting and asking multiple times, the reception staff told us there is nothing they can do as they don't know where the irons are and they have advised the guests to return them but no one had. As a result we had to go out with creased outfits to a formal event. To avoid disappointment in the future, I would advise management to purchase more irons, or make a log of where the irons are and request these back after a certain time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Itsik

Amazing hotel with fancy suites (two rooms). The rooms are very clean, and every day every guest gets a chocolate ball, and water bottle. The hotel is at the entrance to Bansko a 5-minute drive from the entrance to the Old Center. The hotel has free nearby parking. Not all staff speaks English but everyone is eager to help. Breakfast is rich and very good. There is a spa center, which includes a heated pool, hot tub and saunas.
Stayed 5 nights in Jul 2022

10/10 Excellent

Maurício

Excelente estadia
Ótimo. Quarto grande. Spa sensacional. Café da manhã não convencional mas delicioso
Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

SPA ist absolut top!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ilina

Stayed 2 nights in Aug 2022

10/10 Excellent

GEORGIA

Everything was perfect.High quality of services.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2022

10/10 Excellent

Kobi

Stayed 5 nights in Mar 2022

10/10 Excellent

Kirstin

Lovely hotel, staff were a credit to the hotel. Great facilities.
Stayed 5 nights in Feb 2022

6/10 Okay

SOTIRIOS

Liked: Staff & service
Unfortunately I was disappointed
Unfortunately we were disappointed. The room it's too overpriced. For the price of 200 euros per night you can find a lot of better hotels in Bansko at half price. The hotel doesn't look for a 5 star hotel. The room doesn't look like the photos it's too basic like a 2,3 star room hotel and the mattress was too cheap I wake up with backpains. The worst thing was the stuff espessialy at the reception. Unhappy persons who doesn't want to help you, they barely speak English and they don't explain to you anything about the hotel and the facilities you have already paid. The only positive things are the breakfast and the cleanliness of the hotel. The spa was OK but the rooms of sauna and steam bath were too small for 2 persons only. You can find even in 3 star hotels spa's triple in size.
Stayed 2 nights in Feb 2022

10/10 Excellent

Itay

Great
Great. A little bit hot in the hotel and in the dining room that it was impossible to eat and enjoy.
Stayed 7 nights in Jan 2022

10/10 Excellent

Verified traveller

Really nice. Spa needs extended hours.
Nice, clean rooms and facilities. Buffet breakfast during the weekend was great, it's a shame it wasn't available on Monday where a la carte with significantly smaller choice was offered. Spa closes too early - at 8pm so if you like evening massage they book 6 or 7pm latest which I personally find weird - too early to eat before massage, too relaxed to dress up to go out and eat after. Services should be at least until 10pm.
Stayed 1 night in Oct 2021

10/10 Excellent

Ventsislav

The hotel was terrific , the staff was profesional and kind. Recommended with 10 stars
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2021

8/10 Good

Bernard

smart place to stay in bansko
Comfortable and service oriented hotel outside main center in bansko. excellent offering of transportation to and from ski and city center. good offering of restaurants in or nearby the hotel.
Stayed 7 nights in Jan 2020

10/10 Excellent

Elena

Stayed 9 nights in Feb 2020

10/10 Excellent

Cesar, Wiesbaden

Das Hotel ist ideal für Kinder und auch für Eltern, um eine Auszeit zu nehmen. Wir haben es wirklich genossen
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Everything was great with the stay from the room to the frequent shuttle service. Unfortunately I had a ski accident on 31st Dec, which meant not being able to leave the room as per Doctor's instructions. The reception staff didn't show any empathy to find us some dinner on NYE since we couldn't leave the hotel. We tried ordering room service, asking the reception to see if they have any no-shows at one of the 3 restaurants or any places we might be able to order some take out. They simply said they can not help us in anyway here. We had expected a better service from a 5 star hotel when it comes to unforeseen incidents such as this one.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019