8/10 Good
Mark
10 May 2018
Liked: Cleanliness, staff & service, room comfort
Basic hotel in good location in Baveno. We asked for a lakeview room and this was good, though the road below the room was v noisy. Closing the windows and using aircon ensured a good sleep. However, the use of aircon was only poss by plugging the unit into a neaby socket - the socket dedicated to the aircon unit was locked off. The manager told us aircon was not available (too early in season!). As I was attending a conference with lots of business meetings and dinners I wanted to iron some shirts and press a suit - no iron or facilities were available. We were directed to a laundry in the vilage which could not provide the service in time. However, found that even guests staying in the main conference hotel could not get irons either - maybe it's an Italian hotel thing? Breakfast was adequate if basic and did not use dining room for any other meals or use the bar. Staff were helpful in booking transfer to airport. Found that rooms were being offered at lower rate than mine but pre-booked rate was applied. Overall would not use again as I think there were better hotels available in Baveno for similar prices
