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Calista Luxury Resort - All Inclusive

5.0 star property
Luxury property on the beach, with 8 outdoor pools

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Photo gallery for Calista Luxury Resort - All Inclusive

Indoor pool, 8 outdoor pools, pool umbrellas, pool loungers
Lobby sitting area
Private beach, free beach shuttle, sun-loungers, beach umbrellas
5 bars/lounges, 2 poolside bars, 2 beach bars, swim-up bar
Private beach, free beach shuttle, sun-loungers, beach umbrellas
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • All-inclusive
  • Pool
  • Room service
  • On private beach

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Room, Garden View

Garden view

Superior Room, Garden View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 84 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, Partial Sea View

Frette Italian sheets, premium bedding, Tempur-Pedic beds, minibar

Superior Room, Partial Sea View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sea view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 104 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Dublex Suite 2+2

Frette Italian sheets, premium bedding, Tempur-Pedic beds, minibar

Dublex Suite 2+2

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Villa

Superior Villa

Superior Villa

Highlights

Outdoor play area
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
  • 300 sq m
  • Sleeps 8
  • 2 Double Beds, 2 Single Beds and 2 Double Sofa Beds

View all photos for Villa Leo

Villa Leo

Villa Leo

Highlights

Outdoor play area
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
  • 1499 sq m
  • Sleeps 10
  • 2 Queen Beds, 6 Single Beds and 3 King Beds

View all photos for Dublex Suite

Frette Italian sheets, premium bedding, Tempur-Pedic beds, minibar

Dublex Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, Corner

Suite, Corner

Suite, Corner

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 69 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
  • Sea view
  • 159 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, Partial Sea View (2 adults and 2 children)

Frette Italian sheets, premium bedding, Tempur-Pedic beds, minibar

Superior Room, Partial Sea View (2 adults and 2 children)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sea view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for King Suite

King Suite

King Suite

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
  • Sea view
  • 239 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, Garden View (2 adults and 2 children)

Frette Italian sheets, premium bedding, Tempur-Pedic beds, minibar

Superior Room, Garden View (2 adults and 2 children)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Non-Smoking (Twin Villa)

Non-Smoking (Twin Villa)

Non-Smoking (Twin Villa)

Highlights

Outdoor play area
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
  • 149 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
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About the area

Map
Tasliburun Mevkii 19805, Serik, Antalya, 07500

What's nearby

  • Carya Golf Club - 3 min drive - 1.9 km
  • The Land of Legends - 5 min drive - 4.3 km
  • Kaya Eagles Golf Club - 7 min drive - 5.4 km
  • Cornelia Golf Club - 8 min drive - 5.4 km
  • Antalya Golf Club - 12 min drive - 9.0 km

Getting around

  • Antalya (AYT-Antalya Intl.) - 36 min drive

Restaurants

  • ‪Selectum Luxury Lobby Bar - ‬5 min walk
  • ‪Calista Personnel Restaurant - ‬3 min walk
  • ‪Cornelia Diamond Lobby Bar - ‬10 min drive
  • ‪Selectum Luxury Resort - ‬6 min walk
  • ‪Sueno Hotels Lobby Bar - ‬8 min walk

About this property

Calista Luxury Resort - All Inclusive

Luxury all-inclusive property near Carya Golf Club
Located close to Kaya Eagles Golf Club and Antalya Golf Club, Calista Luxury Resort - All Inclusive provides a free breakfast buffet, free water park access and a nightclub. With a private beach, 2 beach bars and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a massage, hydrotherapy or reflexology at Callos Spa, the on-site spa. At the 8 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. The gym offers Pilates classes and fitness classes; other things to do include snorkelling, beach volleyball and rowing/canoeing. In addition to a bowling alley and 2 poolside bars, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy perks such as:
  • 8 outdoor pools and an indoor pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Bike hire, 5 outdoor tennis courts and a local area shuttle
  • A free beach club on-site, an electric car charging station and express check-out
Room features
All 600 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
More amenities include:
  • Children's slippers and free infant beds
  • Hypo-allergenic bedding, Frette Italian sheets and Tempur-Pedic beds
  • Rainfall showers, designer toiletries and deep-soaking baths
  • 55-inch LCD TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and free tea bags/instant coffee

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball
Children's club

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Russian, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 5 km
  • Free beach shuttle
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 5 bars/lounges
  • 8 restaurants
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bellum Main Restaurant
  • Sakura A'la Carte
  • The Garden
  • Timo A'la Carte
  • Turca 24

Things to do

  • 5 outdoor tennis courts
  • 8 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Bowling alley
  • Canoeing
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Karaoke
  • Kayaking
  • Library
  • Motor boating
  • Nightclub
  • Paddleboard
  • Parasailing
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Waterslide
  • Windsurfing

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (13,369 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • Area rugs in public areas
  • Handrails in hallways (113 centimetre high)
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lift (150 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 17 December to 31 March:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Property Registration Number 09890

We should mention

The seasonal pool will be open from 01 April to 31 October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 11 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Property is also known as

Calista Luxury
Calista Luxury All Inclusive Belek
Calista Luxury Resort Serik
Calista Luxury Serik
Calista Resort
Calista Luxury Resort Belek
Calista Luxury Belek
Calista Luxury Hotel Belek
Hotel Calista Luxury
Calista Luxury Resort Belek, Turkey - Antalya Province
Calista Luxury Resort All Inclusive Belek
Calista Luxury Resort All Inclusive
Calista Luxury All Inclusive
Calista Inclusive Inclusive
Calista Luxury Resort All Inclusive
Calista Luxury Resort - All Inclusive Serik
Calista Luxury Resort - All Inclusive All-inclusive property

Frequently asked questions

Does Calista Luxury Resort - All Inclusive have a pool?

Yes, this property has an indoor pool, 8 outdoor pools and a children's pool.

Is Calista Luxury Resort - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Calista Luxury Resort - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Calista Luxury Resort - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Calista Luxury Resort - All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Calista Luxury Resort - All Inclusive?

Yes, the property is all-inclusive. Activities include tennis, volleyball, aerobics classes and more.

Where is Calista Luxury Resort - All Inclusive located?

Located in Belek Golf Area, this beachfront property is connected to the convention centre and within 3 mi (5 km) of Carya Golf Club and Kaya Eagles Golf Club. Antalya Golf Club and Aspendos Theatre are also within 12 mi (20 km).

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Calista Luxury Resort - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 165 out of 224 reviews
Rating 8 - Good. 34 out of 224 reviews
Rating 6 - Okay. 13 out of 224 reviews
Rating 4 - Poor. 5 out of 224 reviews
Rating 2 - Terrible. 7 out of 224 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities
Their services are good.
Stayed 1 night in Feb 2025

10/10 Excellent

Komronjon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Constantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

It was just perfect !
Stayed 3 nights in Nov 2024

10/10 Excellent

Anayat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff

Excellent service. Special thanks to Nadia & Nafisa for expeditiously shipping my forgotten items back to me. They were very caring, helpful, and professional. Much appreciated!
Stayed 1 night in Dec 2024

10/10 Excellent

Ercin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel quality is wonderful. It is really luxury hotel foods are very delicious. I have stayed with my family I recommend this hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Aninder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful - best in the region!
Stayed 2 nights in Jun 2024

10/10 Excellent

Irakli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! Very good resort for families. We are choosing this place since 2015 and the quality of property and services stays well above others. Higly reccomended!
Stayed 10 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

Great Resort. Great food. Generous offerings for all inclusive.
Stayed 2 nights in Apr 2024

10/10 Excellent

Syed Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptional service! The staff works tirelessly to keep everything spotless and ensure guests are well taken care of, whether it’s with food, drinks, or assistance. The fitness center is well-equipped, and the spa is spotless and offers a wonderfully relaxing atmosphere. The rooms are spacious and thoughtfully designed, making the stay even more enjoyable. Special mention to Selda, the photographer, whose talent and warmth made our trip even more memorable with beautifully captured moments. A big thank you to Elvira at customer relations for her outstanding service and attention to detail—she truly went above and beyond to make sure we had everything we needed. Also Special thanks to Hussain at the Spa with his excellent customer service. Overall, this hotel absolutely lives up to its 5-star rating, and we can’t wait to return!
Stayed 7 nights in Dec 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The staff works very hard to keep everything spotless and provide you with food or drinks. The sunbeds by the pool are very comfortable and there are plenty of seats available. The fitness is well equipped. The spa is also very clean and relaxing. The rooms are very spacious. Overall definitely worth the 5 stars!
Stayed 6 nights in Sep 2024

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. This is our second time here and we will definitely be booking again next year!
Stayed 7 nights in Oct 2023

10/10 Excellent

Ercin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel rooms and foods are fantastic Also service is wonderful
Stayed 4 nights in Aug 2023

10/10 Excellent

Marwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Aug 2022

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel is just Amazing… there was nothing I could fault.
Stayed 4 nights in Jun 2023

2/10 Terrible

Shahin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it

I’m baffled by the 5-star ratings and the 9/10 ranking for this property. The food is nearly identical every day, with only 10-20% variation from breakfast to dinner, and the quality is subpar for the majority of it. While the drinks and service are acceptable, they don’t justify the 600-800 Euros per night price tag. You can easily find better service and quality at other true 5-star resorts.
Stayed 3 nights in Aug 2024

8/10 Good

Malini

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Good choice of food and facilities but some restaurants were closed, nice beach and beach front bar, very relaxing lobby area, as we were celebrating my husband’s birthday, the hotel gave discount on restaurant meal with a birthday cake and champagne and discount on Pavilion hire, overall staff were nice but communication were an issue as most didn’t understand English, Spa experience below average, reception staff not helpful at all but guest relation staff made up for it, unfortunately our rooms were dated with mould in the bathroom, we paid for seaview rooms, sea was very far but rooms were just on top of children swimming pool, so couldn’t use the balcony as it was noisy, we asked reception staff to change our rooms but were told fully booked, our rooms were not cleaned at times and only general tidy up done, very late cleaning times, bin was not emptied one day and tissue box not replaced, overall good experience but would not visit again
Stayed 7 nights in Oct 2024

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury

A wonderful hotel .. and the rooms are clean and beautiful .. At first we took a room and we did not like the view, and they were very cooperative and gave us a room with the most beautiful view .. The variety of food is nice
Stayed 2 nights in Mar 2023

2/10 Terrible

MARINA

Disliked: Staff & service
Please don't choose this hotel - it is unsafe. The last day at this hotel all my money was stolen. Somebody opened my purse and completely emptied my wallet. The guest services department never apologized and were rude when they conducted their "investigation". They were not sympathetic and acted as if theft at this hotel was a normal occurence. I would recommend to stay away from this hotel and find a place where safety and security is a priority for hotel staff and management.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yuvraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at the resort.. Wonderful service. Everything was taken care of even before there was a need to request for something. Special call out to the Kids club who ensured that my daughter was taken care of the whole time with engaging experiences
Stayed 4 nights in Apr 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calista is a fantastic resort. From the moment we arrived to departure the service and staff were great, ensuring every request and need was catered to. Our room was large abd spacious and everywhere was exceptionally clean. Food and drink was high quality, premium brands and the sushi restaurant was awesome. Buffet restaurant was one of the best I’ve been to. Lastly the resort entertainment was really good, very impressive production in the evenings and good daytime agenda. Thanks to the Calista team, we hope to be back.
Stayed 7 nights in Jul 2023

10/10 Excellent

CEREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Overall, it was a great experience. The staff was exceptionally friendly and accommodating. The hotel maintained a high level of cleanliness, and the food exceeded our expectations in terms of both taste and quality. Given our high expectations prior to our visit, we were not disappointed in the least. Additionally, other restaurants, apart from the open buffet, were also great, though there is room for improvement in the Italian à la carte restaurant. The night entertainment was also fun, and we had a great time. I recommend this hotel and look forward to returning in the future!
Stayed 3 nights in Sep 2023

8/10 Good

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility & well maintained. However, A/C wasn't working properly even after fixing it.
Stayed 12 nights in Aug 2022

6/10 Okay

EKATERINA

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
wonderful property but management sucks and stuff is extremely rude
Stayed 10 nights in Jul 2022

4/10 Poor

Imran

Liked: Cleanliness
Disliked: Staff & service, amenities
High expectations were not met at this supposed luxury hotel. It looks great, but the customer service on the front desk is shockingly poor. This was off-season, a lot of facilities closed & less guests staying. But, this is meant to be a 5 star luxury hotel which is much more expensive than the other all inclusive around this coastline. On arrival it took a while for anyone to come out and assist with our bag. Even then no-one helped to take in the small bags whilst we had kids with us. First person checked us in spoke English and pleasant and professional. We looked and around and it does look amazing. Then we were led by someone from front desk who didn’t say a single word whilst taking us to our room (admittedly she didn't speak much English but still was a cold welcome to our room). Gave us a room which was in a building away from main restaurant (this became a problem when it was raining constantly trying to take 2 children) We had issues dealing with front desk for a few requests which were just shrugged off. Everything was then discussed with guest relations. Olesya, tried to make amends and offered to cover our transportation to the airport. But this covered over the cracks. As we went to depart at the receptions desk, it is customary for the hotel to chat and ask about our stay, leave with a smile. Instead we were met with a shrug by taking our keys and that’s it. We were glad to leave! Felt like wasted money due to lack of great customer service.
Stayed 5 nights in Dec 2024