Hotel Villa Carlotta

4.0 star property
Escape to a serene haven surrounded by lush gardens and calming waters. Let your worries fade away at the marina or find tranquility on the picturesque golf course.

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Photo gallery for Hotel Villa Carlotta

Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Lobby
Lobby
Pool

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Spa
  • Room service
  • Pet-friendly
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 10 of 10 rooms

Triple Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Bidet
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Double Room Single Use

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Bidet
Private bathroom
Minibar
Satellite channels
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

Classic Double Room Single Use, Lake View

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Bidet
Private bathroom
Minibar
Satellite channels
  • 16 sq m
  • Lake view
  • Sleeps 1
  • 1 Double Bed

Family Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Bidet
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

Deluxe Double Room Single Use

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Bidet
Private bathroom
Minibar
Satellite channels
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Deluxe Double or Twin Room, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Bidet
Private bathroom
Minibar
  • 19 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Standard Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Bidet
Private bathroom
Minibar
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Classic Double or Twin Room, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Bidet
Private bathroom
Minibar
  • 16 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Classic Double Room Single Use

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Bidet
Private bathroom
Minibar
Satellite channels
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Classic Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Bidet
Private bathroom
Minibar
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Via Mazzini, 121, Belgirate, 21, 28832

What's nearby

  • Belgirate Ferry Terminal - 4 min walk
  • Stresa Ferry Terminal - 7 min drive
  • Villa Pallavicino Park - 7 min drive
  • Sapori d'Italia, Lago Maggiore - 7 min drive
  • Isola Bella - 8 min drive

Getting around

  • Belgirate Station - 5 min walk
  • Malpensa International Airport (MXP) - 56 min drive

Restaurants

  • ‪Tratto Pizza da Gió - ‬47 min drive
  • ‪Bar La Verbanella - ‬9 min drive
  • ‪Taverna Brigantia - ‬6 min drive
  • ‪Battipalo - ‬3 min drive
  • ‪Il Rapanello - ‬20 min walk

About this property

Hotel Villa Carlotta

Upscale hotel near Belgirate Ferry Terminal
Located close to Isola Madre Botanical Garden and Rocca di Angera, Hotel Villa Carlotta provides an adjacent golf course, a marina and a terrace. This hotel is a great place to bask in the sun with a beachfront location, rowing and motor boating. Treat yourself to a massage or other spa services. Enjoy on-site activities, such as sailing, windsurfing and mountain biking. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Bike hire, babysitting (surcharge) and a lift
  • Free newspapers, luggage storage and wedding services
Room features
All 129 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and baths or showers
  • TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Motor boating
  • Mountain biking
  • Rowing/canoeing
  • Sailing
  • Shopping
  • TV in common areas
  • Windsurfing

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • In a provincial park
  • Marina
  • On a lake
  • On the beach
  • Picnic area
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 18 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 18 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Carlotta
Hotel Villa Carlotta Belgirate
Villa Carlotta Belgirate
Belgirate Best Western
Best Western Carlotta
Hotel Villa Carlotta Belgirate, Lake Maggiore, Italy
SHG Hotel Villa Carlotta Belgirate
SHG Villa Carlotta Belgirate
SHG Villa Carlotta
SHG Hotel Villa Carlotta
Hotel Villa Carlotta Hotel
Hotel Villa Carlotta Belgirate
Hotel Villa Carlotta Hotel Belgirate

Frequently asked questions

Is Hotel Villa Carlotta pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 18 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Villa Carlotta?

Self-parking is free at this property.

What time is check-in at Hotel Villa Carlotta?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Villa Carlotta?

Checkout is at 11:00 AM.

Where is Hotel Villa Carlotta located?

Located in Belgirate, this beachfront hotel is next to a golf course, 0.2 mi (0.3 km) from Belgirate Ferry Terminal, and within 20 mi (32 km) of Villa Taranto Botanical Garden and Rocca di Angera. Belgirate Station is only a 5-minute walk and Lesa Station is 28 minutes.

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Hotel Villa Carlotta Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 48 out of 281 reviews
Rating 8 - Good. 108 out of 281 reviews
Rating 6 - Okay. 67 out of 281 reviews
Rating 4 - Poor. 40 out of 281 reviews
Rating 2 - Terrible. 18 out of 281 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Bente

Liked: Property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Therese

Liked: Cleanliness
Mycket sköna sängar och trevlig och hjälpsam personal. Bra läge och fin utsikt. Det som var mindre bra var att det var mycket dammigt under sängarna och vi hittade ett gammalt trosskyddspapper i badrummet som inte kom från oss. Lite slitet men renovering pågår så kommer nog bli ett fint hotell.
Stayed 2 nights in Aug 2022

8/10 Good

ALAIN

Stayed 2 nights in Aug 2022

2/10 Terrible

Mathias

Disliked: Cleanliness, property conditions & facilities, room comfort
demande de remboursement
Bonjour, mon séjour était une catastrophe ! Les photos de votre site ne sont pas à jour. L'hôtel est en travaux et à moitié abandonné. Le logement est insalubre, sale. 160 euros c'est un prix énorme pour une prestation désastreuse comme celle-ci. On peut employer le mot "arnaque". Les vitres sont fissurées, les volets cassés, la salle de bain moisie et crasseuse. La piscine et le jardin sont dans un état catastrophique. Il n'y a plus de restaurant. J'ai passé 3 heures au téléphone le soir avec vos employés qui n'ont pas pu me reloger, pour certains qui ne m'ont jamais rappelé après la coupure de la ligne. J'étais donc obligé d'y rester la nuit avec ma compagne. Nous n'étions pas rassurés et pas détendus dans cet endroit "insecure". Ce n'est pas digne et à la hauteur des prestations que vous proposez. Même si votre annonce stipule en bas que l'hôtel est en travaux, c'est un affichage malhonnête (positionné de cette manière). Vous devez le mettre en évidence et changer ces photos mensongères. J'estime vous rendre service en prenant le temps de vous écrire et de vous faire un constat compte tenu de la qualité désastreuse du service. J'espère que vos clients éviteront ce piège ! J'attends votre retour avec impatience et un remboursement. Ci-joint les photos de mon séjour. Merci d'en prendre note. Cordialement. Mathias Minne 0673148584
Stayed 1 night in Aug 2022

8/10 Good

Marius

Stayed 1 night in Jul 2022

4/10 Poor

Guido

Liked: Property conditions & facilities
Disliked: Staff & service
La struttura non è come appare in foto. Il letto matrimoniale è composto da due letti singoli con le rotelle che si spostano di continuo e il bagno lascia abbastanza a desiderare. Prezzo eccessivo per la struttura.
Stayed 1 night in Sep 2021

2/10 Terrible

Giampiero

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorpresa
Purtroppo al mio arrivo in reception mi viene detto che non esiste nessuna prenotazione a mio nome, dopo breve ricerca mi viene detto che la struttura non ha accettato la mia prenotazione
Stayed 1 night in Sep 2021

8/10 Good

Samimi

Il se site à belle endroit devant un grand lac et montagne mais qui n’ai ma pas plus c’est l’état général de bâtiment qui nécessite un peu de réparation
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
A disaster!
Not worth to stay, even not 1night. Service below zéro at multiple levels. AC was leaking ++. Paint of pool was coming off. Bathroom from the sixties! Pool area dirty. Only the view is excellent.
Stayed 3 nights in Aug 2021

4/10 Poor

Riccardo

Liked: Amenities, property conditions & facilities
pessime condizioni di manutenzione generali, puzza di muffa nei corridoi, bagno in camera con lavandino rotto, piastrelle rotte, aspiratore bagno non funzionante, rubinetti doccia vecchi, condizionatore camera rumoroso e funzionante solo come ventilazione (no freddo). Piscina con struttura corrosa, servizi igienici e spogliatoio penosi La cortesia e disponibilità del personale non è sufficiente a riscattare le mancanze di manutenzione. unica cosa valida è la vista ottima sul lago
Stayed 2 nights in Aug 2021

6/10 Okay

Giorgia

Stayed 3 nights in Aug 2021

8/10 Good

Viviana

Liked: Property conditions & facilities
Un grand hotel da migliorare
Hotel in villa prestigiosa. Ristrutturato l’edificio ma il parco secolare e la piscina/ giardino fa molto desiderare. I tavolini arrugginiti nelle aree comuni all’aperto i lettini (pochi e sporchi) in piscina Lasciano il cliente che ha scelto un 4* un po’ deluso. Se devo dirla tutta anche la sala colazione è un po’ fredda e povero il banchetto self-service. Le camere invece molto belle con vista mozzafiato. Insomma c’è ancora spazio per migliorare
Stayed 1 night in Aug 2021

6/10 Okay

Louisa

Liked: Cleanliness, property conditions & facilities, room comfort
Mold smell in the lift carpets were dirty pool area not so good or aircon in the room made a terrible noise
Stayed 6 nights in Jul 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Run down and not so clean
The location of the hotel is good, but that's about it. The inside looks like a run down cruise ship. The rooms seem okay at first, but the AC is very noisy and the bed not really comfortable and the cleanliness of the entire hotel is just not good. I would have actually not been surprised if the place would have had fleas or bed bugs. The hallways of the hotel were dirty. It's a shame. A lot could be made out of this location, but a lot of renovation work and cleaning will have to be put in. Do not recommend.
Stayed 1 night in Jul 2021

6/10 Okay

Cajeux

Disliked: Staff & service
Stayed 7 nights in Jul 2021

6/10 Okay

catherine

Stayed 1 night in Jul 2021

8/10 Good

Kristina

Godt hotel til prisen
Det er vores 2. gang på hotellet og vi har især været glade for den gode udsigt på værelset. Vi havde family room med gode senge til alle. Morgenmad lidt kedelig, men med i prisen, så ok.
Stayed 1 night in Jul 2021

10/10 Excellent

Wolfgang

Prima
Hotel wurde renoviert. Jetzt super.
Stayed 4 nights in Sep 2020

8/10 Good

Bien, Sierre

Lors de notre arrivée, le personnel était agréable mais nous a moitié expliqué les instructions pour notre séjour : n’a pas mentionné l’heure et le lieu du petit déjeuner par exemple. L’hôtel a besoin d’une rénovation. Les chambres sont plus ou moins propres mais on y trouve des toiles d’araignée, une salle de bain mal entretenue et balcon avec murs et nappe sur la tables moisis. Le petit déjeuner était bon. En somme, cet hôtel ne mérite plus ses 4 étoiles. La vue en face du lac était la seule chose rattrapable. L’emplacement de l’hôtel était pratique, nous étions a quelques minutes en voiture de Stresa.
Stayed 2 nights in Sep 2020

6/10 Okay

domenico

Liked: Cleanliness, property conditions & facilities
vorrei .... (essere hotel 4stelle)....ma no posso!
l'hotel che forse un tempo era classificato 4stelle ora appare decaduto, e le stelle si sono affievolite nel loro splendore, peccato! colazione con prodotti non di gran scelta (frutta sciroppata,) caffè a self service discutibile per qualità.... Le camere abbastanza pulite, il bagno da rivedere.
Stayed 1 night in Sep 2020

10/10 Excellent

Maria

La photo sur le site donne envie d y aller. Mais j ai ete decue, la carte pas top. C est vieilliot. Le buffet est sympa
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Das Hotel liegt schön direkt am See. Der Pool Bietet einen schönen Blick auf den See, ist jedoch renovierungsbedürftig. Auch die Zimmer sind veraltet und könnten eine Renovierung vertragen. das erste Zimmer, dass man uns angeboten hat, war nicht richtig sauber. Auf unsere Beschwerde bekamen wir an der Rezeption sofort ein neues Zimmer, dass dann von der Sauberkeit ok war. Das Frühstück war zu coronazeiten ok. Man bekommt Einmal-Handschuhe zur Bedienung am Buffet Und
Stayed 3 nights in Sep 2020

8/10 Good

Nicolas

Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Hotel Need a Renovation of the rooms and Pool. Also more Love to the detail. In our room water came into the room when it rained.
Stayed 6 nights in Aug 2020

10/10 Excellent

Claudia, Pavia

Hotel bello. Camera con vista lago ottima. Bella la piscina nel parco con servizio bar.
Stayed 1 night in Aug 2020