Whitecliff Bay Holiday Park Reviews, Deals & Photos 2025

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Dive into family-friendly adventures at this lively holiday park. Enjoy breathtaking ocean views while sipping drinks by the pool.

Choose dates to view prices

Dates

January 2025

February 2025

Indoor pool, outdoor pool, open 12:30 PM to 6:00 PM, pool loungers

26-inch flat-screen TV with digital channels, TV

8 Berth Lodge with Hot Tub Seaview Plus | Living area

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Pet-friendly

Kitchen

Parking included

Restaurant

Room options

All rooms

2 beds

3+ beds

Showing 48 of 48 rooms

6 Berth Superior Chalet with Hot Tub

Highlights

Individually furnished

Individually decorated

Private outdoor hot tub

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

8 Berth Value Caravan

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

3 bedrooms

Private bathroom

Microwave

Sleeps 8
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

6 Berth Superior Lodge 3 Bed Pet Free

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

3 bedrooms

Private bathroom

Microwave

Sleeps 6
1 Double Bed and 4 Single Beds

6 Berth Superior Chalet 3 Bed

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

3 bedrooms

Private bathroom

Microwave

Sleeps 6
1 Double Bed and 4 Single Beds

6 Berth Superior Lodge

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Microwave

Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Indulgent 6 Berth Lodge with Hot Tub

Highlights

Deck/patio

Individually furnished

Individually decorated

Private outdoor hot tub

Kitchenette

Fridge

Dishwasher

Flat-screen TV

Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

6 Berth Superior Lodge 3 Bed with Hot Tub

Highlights

Individually furnished

Individually decorated

Private outdoor hot tub

Kitchenette

Fridge

Flat-screen TV

3 bedrooms

Private bathroom

Sleeps 6
1 Double Bed and 4 Single Beds

6 Berth Superior Chalet

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Microwave

Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

8 Berth Superior Lodge

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

3 bedrooms

Private bathroom

Microwave

Sleeps 8
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Westwood 6 Berth Accessible

Exceptional

Highlights

Deck/patio

Individually furnished

Individually decorated

Kitchenette

Fridge

Dishwasher

Flat-screen TV

2 bedrooms

Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

8 Berth Luxury Caravan with Hot Tub

Highlights

Deck/patio

Individually furnished

Individually decorated

Private outdoor hot tub

Kitchenette

Fridge

Flat-screen TV

3 bedrooms

Sleeps 8
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

4 Berth Value Chalet with Bunks

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Microwave

Sleeps 4
1 Double Bed and 1 Single Bunk Bed

4 Berth Comfort Chalet

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Microwave

Sleeps 4
1 Double Bed and 2 Single Beds

6 Berth Comfort Caravan Pet Free

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Microwave

Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

8 Berth Comfort Caravan

Exceptional

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

3 bedrooms

Private bathroom

Microwave

Sleeps 8
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

8 Berth Luxury Caravan Pet Free

Highlights

Deck/patio

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

3 bedrooms

Private bathroom

Sleeps 8
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

6 Berth Luxury Caravan

Very good

Highlights

Deck/patio

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

6 Berth Superior Caravan

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Microwave

Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

6 Berth Value Caravan

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Microwave

Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

8 Berth Luxury Caravan

Highlights

Deck/patio

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

3 bedrooms

Private bathroom

Sleeps 8
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Burst of Blue 7 Berth Pet Free (5+2)

Highlights

Deck/patio

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Hairdryer

Sleeps 7
1 Double Bed, 1 Single Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

8 Berth Value Caravan Pet Free

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

3 bedrooms

Private bathroom

Microwave

Sleeps 8
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

8 Berth Superior Lodge Pet Free

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

3 bedrooms

Private bathroom

Microwave

Sleeps 8
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Burst of Blue 7 Berth (5+2)

Highlights

Deck/patio

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Hairdryer

Sleeps 7
1 Double Bed, 1 Single Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

6 Berth Value Caravan Pet Free

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Microwave

Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

6 Berth Comfort Chalet

Excellent

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Microwave

Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

8 Berth Comfort Caravan Pet Free

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

3 bedrooms

Private bathroom

Microwave

Sleeps 8
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

TriBeCa with Hot Tub 7 (5+2)

Highlights

Deck/patio

Individually furnished

Individually decorated

Private outdoor hot tub

Kitchenette

Fridge

Dishwasher

Flat-screen TV

Sleeps 7
1 Double Bed, 1 Single Bunk Bed, 1 Single Bed and 1 Double Sofa Bed

6 Berth Luxury Caravan with Hot Tub

Highlights

Deck/patio

Individually furnished

Individually decorated

Private outdoor hot tub

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

6 Berth Luxury Caravan Pet Free

Highlights

Deck/patio

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Rockstar with Hot Tub 7 (5+2)

Very good

Highlights

Deck/patio

Individually furnished

Individually decorated

Private outdoor hot tub

Kitchenette

Fridge

Dishwasher

Flat-screen TV

Sleeps 7
1 Double Bed, 1 Single Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

4 Berth Superior Chalet with Hot Tub

Highlights

Individually furnished

Individually decorated

Private outdoor hot tub

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Sleeps 4
1 Double Bed and 2 Single Beds

8 Berth Superior Caravan Pet Free

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

3 bedrooms

Private bathroom

Microwave

Sleeps 8
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

6 Berth Superior Caravan Pet Free

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Microwave

Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

6 Berth Luxury Caravan with Hot Tub Pet

Highlights

Deck/patio

Individually furnished

Individually decorated

Private outdoor hot tub

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

8 Berth Superior Caravan

Exceptional

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

3 bedrooms

Private bathroom

Microwave

Sleeps 8
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Individually decorated, individually furnished, bed sheets

Sea View 8 Berth Caravan

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

3 bedrooms

Private bathroom

Microwave

Sleeps 8
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

4 Berth Superior Chalet

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Microwave

Sleeps 4
1 Double Bed and 2 Single Beds

8 Berth Lodge with Hot Tub Seaview Plus

Highlights

Individually furnished

Individually decorated

Private outdoor hot tub

Kitchenette

Fridge

Flat-screen TV

3 bedrooms

Private bathroom

Sleeps 8
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

6 Berth Luxury Lodge Pet Free

Highlights

Deck/patio

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Sea View 6 Berth Caravan

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Microwave

Partial ocean view
Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

4 Berth Comfort Caravan Disabled Friendly

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Microwave

Sleeps 4
1 Double Bed and 2 Single Beds

4 Berth Canvas Village Bell Tent

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

Microwave

Oven

Electric kettle

Sleeps 4
1 Double Bed and 2 Single Beds

6 Berth Comfort Caravan

Highlights

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Microwave

Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

6 Berth Superior Caravan with Hot Tub PF

Highlights

Individually furnished

Individually decorated

Private outdoor hot tub

Kitchenette

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Sleeps 6
1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

8 Berth Luxury Lodge Pet Free

Highlights

Deck/patio

Individually furnished

Individually decorated

Kitchenette

Fridge

Flat-screen TV

3 bedrooms

Private bathroom

Sleeps 8
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Indulgent 7 Berth Lodge Pet Free

Highlights

Deck/patio

Individually furnished

Individually decorated

Kitchenette

Fridge

Dishwasher

Flat-screen TV

2 bedrooms

Sleeps 7
1 Double Bed, 1 Single Bunk Bed, 1 Single Bed and 1 Double Sofa Bed

8 Berth Luxury Lodge with Hot Tub

Highlights

Deck/patio

Individually furnished

Individually decorated

Private outdoor hot tub

Kitchenette

Fridge

Flat-screen TV

3 bedrooms

Sleeps 8
1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

Similar properties

Pool

Pet-friendly

Parking included

Free WiFi

About the area

Hillway Road, Bembridge, England, PO35 5PL

What's nearby

Whitecliff Bay Beach - 5 min walk
Isle of Wight Zoo - 5 min drive
Sandown Beach - 11 min drive
Ryde Pier Head Terminal - 16 min drive
Shanklin Beach - 23 min drive

Getting around

Sandown Brading Station - 6 min drive
Southampton (SOU) - 111 min drive

Restaurants

‪The Yarbridge Inn - ‬4 min drive
‪Regal Fish & Chip Shop - ‬4 min drive
‪Nab Bar - ‬4 min walk
‪The Reef - ‬7 min drive
‪Boojum & Snark - ‬7 min drive

About this property

Whitecliff Bay Holiday Park

Family-friendly holiday park near the bay

Take advantage of a corner/local shop, a playground and an arcade/games room at Whitecliff Bay Holiday Park. The on-site restaurant, The Nab Bar, offers breakfast, lunch, dinner and ocean views. Guests can also expect to find a bar.

Other perks at this holiday park include:

A seasonal outdoor pool and an indoor pool, with a waterslide and sunloungers
Free self-parking
Access to a nearby indoor pool, a gift shop and smoke-free property
ATM/banking services

Extra amenities include:

Showers and toilet paper
26-inch flat-screen TVs with digital channels
Kitchenettes, fridges and microwaves

Languages

English

Property amenities

Parking and transport

Free self parking on site

Food and drink

A restaurant
Snack bar/deli

Restaurants on site

The Nab Bar

Things to do

Arcade/game room
Archery
Indoor pool
Indoor pool (guest access)
Outdoor pool
Outdoor pool (guest access)
Playground
Spa tub
Waterslide

Family friendly

Arcade/game room
Grocery/convenience store
In-room kitchenette
In-room microwave
In-room refrigerator
Indoor pool
Outdoor pool
Playground
Snack bar/deli
Waterslide

Conveniences

ATM
Gift shop/newsstand
Grocery/convenience store
Limited-hour front desk

Outdoors

On the beach
Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift (single-level property)
Wheelchair accessible (may have limitations)

Room amenities

Bedroom

Bedsheets provided

Bathroom

Shower
Toilet paper

Entertainment

26-inch flat-screen TV with digital channels

Food and drink

Cookware, dishware, and utensils
Electric kettle
Kitchenette
Microwave
Oven
Refrigerator
Toaster

Individual decor
Individual furnishings
Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM

Front desk staffed during limited hours

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 December to 28 March:

One of the swimming pools
Bar/Lounge
Dining venue

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of GBP 60.00 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Food and water bowls and litter trays are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Pet fee: GBP 60.00 per pet, per stay
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

We should mention

This property does not have any lifts

The seasonal pool will be open from May to August

Pool access available from 12:30 PM to 6:00 PM

Property is also known as

Whitecliff Bay Park Bembridge

Whitecliff Bay Holiday Park Bembridge

Whitecliff Bay Holiday Park Holiday park

Whitecliff Bay Holiday Park Holiday park Bembridge

Frequently asked questions

Does Whitecliff Bay Holiday Park have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 12:30 PM to 6:00 PM. One of the swimming pools is closed seasonally each year from December 15 until March 28.

Is Whitecliff Bay Holiday Park pet-friendly?

Yes, Whitecliff Bay Holiday Park allows dogs (limit 2 total). There's a fee of GBP 60.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Whitecliff Bay Holiday Park?

Self-parking is free at this property.

What time is check-in at Whitecliff Bay Holiday Park?

Check-in start time: 4:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Whitecliff Bay Holiday Park?

Checkout is at 10:00 AM.

Where is Whitecliff Bay Holiday Park located?

This family-friendly Bembridge holiday park is located on the beach, within 3 mi (5 km) of Whitecliff Bay Beach, Isle of Wight Zoo and Isle of Wight Area of Outstanding Natural Beauty. Yaverland Beach and St Helens Duver are also within 3 miles (5 km).

Whitecliff Bay Holiday Park Reviews

8.2

Very good

8.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Louise

Travelled with family

3 Nov 2024

Liked: Cleanliness, staff & service, amenities

Stayed 4 nights in Oct 2024

8/10 Good

Emma

Travelled with family

31 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely little park. Plenty for the kids to do. Park is set on two sites, either side of a road. Road can be tricky to cross. Otherwise no complaints

Stayed 4 nights in Oct 2024

6/10 Okay

Steve

Travelled with family and small children

5 Oct 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Good for the price, but the caravan and facilities could've been cleaner. There was evidence of a dog hair in the carpet and the tops of shelves and light fixtures were very dusty. The heated towel rails in the bathrooms were dirty and clearly haven't been cleaned for a while. The pool seemed nice, but the area around the spiral staircase is absolutely filthy. I mean it is caked in old dirt and grime with bits of discarded swimming equipment that have been there for a very long time. This makes me worry about the rest of the facility and made sure we didn't use it again. One of the more irritating things was the daylight strength lighting glaring into the caravan windows all night. We have an 18 month and 3 year old that needs pitch black to sleep, so we put tin foil in the windows to block the light and make it close to pitch black as possible. This worked, but it was at our expense. It's also very poor for light pollution and moths to have lights this bright all night. Moths orientate by the moon and will fly in circles around outside lights until they die. This should be changed. I won't visit Whitecliff bay holiday park nor IOW again.

Stayed 7 nights in Sep 2024

4/10 Poor

The

5 Oct 2024

Liked: Property conditions & facilities

Disliked: Cleanliness

No thank you.

The chalet was tidy but not clean. Toilets were stained and the wardrobes nearest the bathrooms had water marks and mold. The bed was buckled and made a lot of noise and the DVD player didn't work. You'd expect that for a resort in the middle of nowhere that food would be easily accessible. They open at lunch time and close at 7. Which if you want breakfast you have to go to the nearest town, Where most places are closed or closed down. And if you are eating dinner you will have to buy your own to cook in the chalet. The entertainment wasn't great, a slightly depressing version of bingo or kids entertainment at nearly 8pm. And the drinks don't make it much easier as they are extortionately priced. It's put my partner and I off returning to the Isle of Wight. Also do not come to the Isle of Wight without a car!!!! Getting the bus is an absolute pain.

Stayed 4 nights in Oct 2024

10/10 Excellent

Jo

23 Sept 2024

Stayed 3 nights in Aug 2024

8/10 Good

Andrew

Travelled with partner

21 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice location. Mostly quiet apart from the last night when there was a noisy group in a van nearby.

Stayed 7 nights in Sep 2024

6/10 Okay

Susan

Travelled with family

20 Sept 2024

Liked: Cleanliness, staff & service

Comfortable beds, good kitchen, dining table and sofa. Tv worked well. Once we moved to a chalet with a walk in shower the bathroom was fine. However, it was cold, especially in the bedrooms and there were no extra blankets. It would have been good to have a welcome pack of some sort too, rather than just one sheet of paper with little on it. We hadn't been to the Park before and knew nothing about it. Food we had in the bar was nice, but having a starter and main course at the same time was more than a little annoying and we ended up not eating the starter!

Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very clean lodge,spotless in fact.Food was good at the bar. Staff were very friendly.

Stayed 3 nights in Sep 2024

2/10 Terrible

shridevi

2 Sept 2024

Stayed 3 nights in Aug 2024

8/10 Good

Nina

Travelled with family

30 Aug 2024

Liked: Staff & service, amenities, property conditions & facilities

Stayed 3 nights in May 2024

6/10 Okay

David

27 Aug 2024

Liked: Room comfort

Stayed 3 nights in Aug 2024

10/10 Excellent

Nicky

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2024

10/10 Excellent

Rachel

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2024

10/10 Excellent

Ian James

30 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jul 2024

6/10 Okay

Hannah

26 Jul 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2024

4/10 Poor

Pratik

Travelled with family

25 Jul 2024

Liked: Property conditions & facilities, room comfort

Disliked: Cleanliness, staff & service

No room is cheap it’s the deal we loo for

Guest service team was aweful particularly a tall male who pointed out you have not got towels and basic hygiene product like hand soap in toilet cause the room you selected from hotels.com is the cheap one. And my answer was holiday is holiday people like you make this kind of differenciate by not providing even basic health and hygiene product no hand soap or dish wash being a self catering. So I end up buying towels and basic hygiene product from their pricey shop When we book the room towels were mentioned in booking 😔 Overall experience was good but attitude of the guest service where they used such extreme words like “the room you got is the cheap one “ 😡

Stayed 3 nights in Jul 2024

8/10 Good

Ian

Travelled with family

12 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money, brilliant staff, good value

Bearing in mind for what we paid for this five day break it was very good value for money. The caravan we were allocated was very clean and tidy. The staff were brilliant and can do enough for us. They are so friendly and have a very obvious "can-do attitude" some parts of the sites appear to be very well maintained and others maintained to an acceptable minimum standard. One word of warning the Wi-Fi is terrible. We were advised not to try and upgrade for a faster speed because the Wi-Fi is supplied by 1/3 party contractor and even if you pay for the extra speed it makes not a jot of difference. Overall I cannot complain, bearing in mind the price was superb.

Stayed 4 nights in Jul 2024

10/10 Excellent

Sharon

Travelled with partner

24 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved how the property looked exactly like the pics, very luxurious and we loved it

Stayed 3 nights in Jun 2024

10/10 Excellent

Jenny

Travelled with family

24 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First time staying in a caravan park and really impressed. Well kept facilities, lovely setting and staff really friendly and helpful. Caravan very clean, could have done with a few more utensils but everything else was great.

Stayed 3 nights in Jun 2024

2/10 Terrible

Lee

Travelled with family

5 Jun 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Horror holiday

We came and stayed in a rockstar caravan and all the added extras are great and the hot tub is fantastic ,the staff are also very polite and courteous in the customer facing areas. The caravan though looks great but if you dog down it is actually very dirty, we had a problem with ants one evening and are very grateful to guest services who came out at 930 pm to lay ant traps and powder but on inspection the ants were coming into the caravan to eat all manner of dropped food from behind the tv unit which looks to have been there weeks,we we were told they would be back the next day but no one returned ,no point complaining further as we were leaving the next day. However the more we pulled things away from the walls the dirtier and dirtier it all became. People have mentioned there are planks under the sofas this is in fact true and makes the sofas uncomfortable for a longer period of time to sit on . The oven is ridiculously slow but after reading reviews previously we expected it but a hour to cook a pork chop is a loooong time. The resort itself the part accross the road from the main area is quite nice with good views but all the bin areas say recycling but in five we looked at not one had a recycling bin so all the effort made to seperate out our recycling was pointless and it's now ended up in general waste along with glass The culver club should be condemned !! Filthy ,dirty and the toilets are the worst l've seen anywhere the bar is also broken in several places

Stayed 3 nights in Jun 2024

10/10 Excellent

Brigita

Travelled with family and small children

4 Jun 2024

All good

Stayed 3 nights in Jun 2024

8/10 Good

Jennifer

3 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in May 2024

8/10 Good

Dave

28 May 2024

Liked: Staff & service

Stayed 6 nights in May 2024

8/10 Good

Thomas

Travelled with family

11 May 2024

Liked: Cleanliness, staff & service, room comfort

Good holiday

Lovely campsite we had a comfort chalet but taps were really hard to turn off in bathroom, kitchen and toilet. Have reported this. Entertainment ok, site lovely and swimming pool very nice. It was quiet when we were there but I imagine once it’s packed it could be a problem with facilities. Central location fir sightseeing.

Stayed 3 nights in May 2024

8/10 Good

Laura

Travelled with group

6 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay in off-season

Had a lovely stay at Whitecliff Bay Holiday Park. The comfort chalet was booked as just somewhere to get my head down while doing other activities on the island, as the price was so good! On arrival, I was told that there had been a problem with the chalet allocated to me and so they had provided an upgrade, free of charge, which I thought was excellent! It was a huge static home directly opposite the little shop. Shop well-stocked and the staff friendly. Static home had neutral tones, with a huge seating area, dining area, TV and kitchenette, two bedrooms. Spotlessly clean except for the remote control. Shower room with toilet & sink then a separate en suite toilet and sink off main bedroom. Main bedroom roomy. Plenty of wardrobe, cupboard & drawer space. Bed comfy. Desk/vanity space with a little stool. En suite very small. A tall person may struggle to sit at the usual angle! 2nd bedroom had two single beds,could be pushed together. Small amount of storage. Shower cold on first morning but swiftly fixed on reporting when guest services opened. Nice site and short walk to beach. Nab’s restaurant had nice decor and food. Note that dogs are allowed if you have allergies. Only dampener was on the Friday night when teams and teams of people were running straight past our static, using as a cut through, shouting and screaming, with no regard for any residents trying to sleep. Didn’t use facilities or pool. In good location. Would definitely stay again.

Stayed 3 nights in Apr 2024

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Whitecliff Bay Holiday Park

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