Bentota Beach by Cinnamon

4.0 star property
Lakefront hotel with full-service spa and fitness centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bentota Beach by Cinnamon

Outdoor pool
Minibar, in-room safe, desk, soundproofing
Front of property
Property grounds
Lounge

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Similar properties

Premium Suite | Terrace/patio

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Kids pool
Parking included
Free WiFi
Restaurant
8.8 out of 10, Excellent, (15)
The price is €214
includes taxes & fees
29 Nov - 30 Nov
Cinnamon Bentota Beach – Signature Selection
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About the area

Map
NATIONAL HOLIDAYS RESORT, BENTOTA,, Bentota, Southern Province, 80500

What's nearby

  • Bentota Beach - 1 min walk - 0.2 km
  • Kaluwamodara Bridge - 2 min drive - 2.4 km
  • Induruwa Beach - 8 min drive - 5.1 km
  • Beruwela Harbour - 8 min drive - 6.9 km
  • Moragalla Beach - 9 min drive - 2.9 km

Getting around

  • Aluthgama Railway Station - 4 min drive

Restaurants

  • ‪Fuze - ‬1 min drive
  • ‪Amal Restaurant - ‬2 min drive
  • ‪Nebula Pier 88 Restaurant - ‬15 min walk
  • ‪Chaplon Tea Center - ‬2 min drive
  • ‪Pizza Hut - ‬2 min drive

About this property

Bentota Beach by Cinnamon

Upscale family-friendly hotel near Bentota Beach
Take advantage of a coffee shop/cafe, a garden and a playground at Bentota Beach by Cinnamon. Indulge in a body wrap, a facial and a body treatment at the on-site spa. Enjoy the gym, as well as activities such as racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), airport drop-off service (surcharge) and express check-out
  • Express check-in, supervised childcare (surcharge) and a lift
Room features
All 133 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • LED TVs with satellite channels and DVD players
  • Balconies, fridges and childcare services

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport drop-off shuttle (surcharge) on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: LKR 21 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • DVD player
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • On a lake

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • 3 buildings
  • 4 floors
  • Built in 1970
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Please note: Passport identification is required at check-in.

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: LKR 17445.92
  • New Year's Eve (31 December) Gala Dinner per adult: LKR 17445.92
  • New Year's Eve (31 December) Gala Dinner per child: LKR 8722.96 (from 7 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately LKR 21 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Bentota Beach
Bentota Beach Hotel
Hotel Bentota Beach
Bentota Beach Hotel Sri Lanka
Bentota Beach Cinnamon Hotel
Bentota Beach Cinnamon
Bentota Beach Cinnamon Resort
Bentota By Cinnamon Bentota
Bentota Beach by Cinnamon Hotel
Bentota Beach by Cinnamon Bentota
Bentota Beach by Cinnamon Hotel Bentota

Frequently asked questions

Does Bentota Beach by Cinnamon have a pool?

Yes, this property has an outdoor pool.

How much is parking at Bentota Beach by Cinnamon?

Self-parking is free at this property.

What time is check-in at Bentota Beach by Cinnamon?

Check-in begins at 2 PM.

What time is check-out at Bentota Beach by Cinnamon?

Checkout is at noon.

Does Bentota Beach by Cinnamon provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A per vehicle fee applies.

Where is Bentota Beach by Cinnamon located?

This family-friendly Bentota hotel is located by the sea, within 2 mi (3 km) of Bentota Beach and Kaluwamodara Bridge. Kande Vihare Temple is 2.6 mi (4.2 km) away.

Bentota Beach by Cinnamon Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 83 reviews" "
Rating 8 - Good. 38 out of 83 reviews" "
Rating 6 - Okay. 11 out of 83 reviews" "
Rating 4 - Poor. 7 out of 83 reviews" "
Rating 2 - Terrible. 5 out of 83 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

shishanee

Disliked: Cleanliness, staff & service, room comfort
Do not stay here !!! It is a awful hotel!
The hotel is one of the worst hotels we have stayed in. I have been to this hotel as a child and it was a fantastic hotel back then but now its gone down so much! The room was dirty and had a terrible smell.The room looked like it wasn't clean for years. We complained to the manager and he move us to another room and it was also very dirty and my partner showed the manager the dirty parts of the room and the manager agreed that the room is not clean. The manager said that he could upgrade us to a better room but they are fully booked and we will need to stay in the room that was dirty for one night. since it was only one night we said that its ok. The manager got housekeeping to clean the room but they didnt do a great job. The following day we were very sick ( we are still recovering ) because the aircon was full of dirt and dust and possibly bacteria. This ruined our holiday!!! We didnt get the room change till 5pm the next day even though we were promised first thing in the morning after breakfast. The food was tasteless and the breakfast was not good. We will never stay in this hotel again. It is a shame because the pool and beach areas are wonderful.

4/10 Poor

Steve, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money
Older building and basic rooms. My reservation was for a king bed room, but only a room with three singles was offered on arrival. WiFi did not work in our wing of the hotel. Would not recommend.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated and grubby hotel
Hotel dated and grubby, could be great but showing its age

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lives up to its standards
Very nice hotel A1the grounds were imaculat unfortunately our stay wasn't long enough would come back.

8/10 Good

omar, london

Liked: Room comfort
Nice Hotel close to the beach.
House keeping was not good. reception staff were cooperative

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Famidha

Disliked: Cleanliness
The food and service was great. Need to improve on room facility and practicality especially cleanliness. Beds were old and linen was discolored.we asked for 2 double rooms one of the rooms had a third bed which unrestricted the space. One bathroom did not have a shower cubicle or shower curtain. Floors got wet after a shower.

8/10 Good

Nalin, Colombo

Liked: Cleanliness, property conditions & facilities, room comfort
Not upto a 4 Star hotel service. Long delays
Check-in was delayed even though we arrived after 6.00p.m. The Staff does not pay attention to detail. The Hotel does NOT provide Tooth Brush/ Toiletry items as standard issue with room booked. One has to request and then wait 20 minutes until someone brings it, especially when the rooms are away from reception area. Also, the Restaurant capacities and service was very poor. Long delays at the MEZZ restaurant & Fire was having a private function. The in-house guests do not have convenient dining as few seats.

8/10 Good

Zbigniew, Irvine , CA

Liked: Staff & service
Disliked: Cleanliness, room comfort
Nice place
Nice place with nice location ( not directly on the beach ), generally staff are very nice with the exception of main dark where for some reason all guys we deal with where not pleasant at all lily some would expected .

4/10 Poor

Michael, Malmö

Liked: Room comfort
Disliked: Staff & service
Poor behavior in the reception
Our stay at Bentota Beach started with the staff in the reception being really unfriendly and stating that we don't have a room booked, not until we get them to call Hotels.com do they admit that they have one, however, they don't have a room for us. All in all the wasted more than an hour for us before they told us to come back later in the afternoon. When we got back the service was still poor and they started lying and stating that we are upgrading you to a premium room for the inconvenience, however, that was just bs because we got exactly the room we were suppose to have the whole time, just poorly handled. The hotel it self is fresh and close to the beach with a nice pool. The guys done by the parking were friendly and provided good service. I would not recommend this place, it is not worth the cost with the poor service you get.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Overrated overpriced
Sad and tired is the only way to describe this mould infested tip.Pleade save your money as there are a lot nicer places to spend your money . The bathroom was an absolute disgrace , the vanity basin leaked out onto the floor and light fittings hung out of the ceiling!Complete joke and a very miserable girl at reception . Never again Peter

4/10 Poor

Anthony, Beirut

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good hotel but not so good experience
The stay was okay. The hotel is well maintained and fun to stay at but staff are not that welcoming. During check in, bookings.com made a mistake and did not send our confirmation to the hotel which caused us to stay about 3 hours at the reception waiting for the confirmation and the receptionist was not that friendly and proactive.

8/10 Good

Parmeeta, Pune

Liked: Staff & service, property conditions & facilities, room comfort
Good place to chill!
We were in room 801...it was one of the oldest rooms in the hotel and it showed. The room needs a makeover and especially the bathroom. I have put this down as a comment at the hotel as well and hope that it will be looked into. The hotel on the whole is a really nice place and the staff is really helpful. I would definitely go back...but maybe stay in a different room :-)

8/10 Good

Chamara, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location, Very Nice Beach
Excellent Location, Very nice calm beach, Very pleasant helpful staff. Pool with a character. Views from the room amazing. Very quiet and relaxing.

2/10 Terrible

Steve, Toronto, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities
Very Poor Experience at Bentota Beach Hotel
Very disappointing, run down hotel. Certainly not 4-star. Room had cockroaches, leaky shower - into the bathroom and bedroom! Beds were good. Hotel reception and buffet staff were unhelpful and uninterested. The only place we got good food and service was in the a-la-carte restaurant. Buffet restaurant had poor food and was dirty. Most waiters could not speak or understand English. The grounds are very well maintained and the beach location is lovely.

4/10 Poor

sharad, Delhi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Big name nothing to say pathetic is better
Nothing great pathetic service in restaurants ordered for French fries for kids came absolutely cold ask for replacement waiter mr priyanthil started eating from our plate and told it's warm not cold and we should eat the fries why to replace he was like giving us orders never to go back to this hotel

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Great hotel! We loved it :)

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Nice simple hotel with great beach & nice buffet - rooms r ok not bad but not great - very nice overall experience

2/10 Terrible

Alex, Copenhagen

Disliked: Staff & service, property conditions & facilities, room comfort
Only good thing is the price
Nice hotel at a reasonable price, but I rate it bad due to three things: 1) We got bad food. Twice, the bacon was to old (dinner and breakfast buffet). In the former case, the restaurant did not do anything about it. In the later, I did not give them the chance 2) We forgot our swimming glasses on our last day due to a very fast bad rain. The reception had called pool attendant several times and talked to hum, but he had not seem them. I chose to walk their and verify this. He had not been called and he knew exactly where they were in the lost-and-found 3) Everything seems to be close to falling part. The power went 3 - 4 times a day

10/10 Excellent

Paul, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Excellent in every aspect. This was my fifth stay.

8/10 Good

CG, G

Liked: Room comfort
Disliked: Property conditions & facilities
Amazing location
Excellent location, spread over a wide area...though service is a little tardy...took over an hour to check in despite being well later than the designated time. Food is decent with a good breakfast spread.

6/10 Okay

claire, Ohio

Liked: Cleanliness, room comfort
Big resort- clean but not a lot of charm
It is a big hotel, with nice access to the beach and a swimming pool. Rooms are clean. It's a big resort, and has little charm. Swimming pool and restaurant are mobbed.

6/10 Okay

Pouyan, Sri Lanka

Disliked: Cleanliness, staff & service
I am sure it was a perfect hotel 20 years before!
everything is nice except rooms, it is old and bath room is not clean

4/10 Poor

Ed

Disliked: Staff & service
Staff are only there to rip you off... It's a hotel where 75% are rich Russians who don't seen to know that they are overpaying everything for Sri Lanka. and the rest are wealthy Arabs, who actually do not care what they pay... Hotel location is great, on the beach, but I didnt like the beach over there....

6/10 Okay

gerarrd, melbourne, Aust

Disliked: Cleanliness, property conditions & facilities, room comfort
Great hotel designed within a big rock
Hotel is now out dated, location is nice, needs major refurbishment. When we made the booking they said van driver gets meal and accommodation FOC. At the end driver had to pay for meals, and accommodation atrocious.