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Mercure Hotel Berlin am Alexanderplatz

Hotel with a 24-hour front desk, near Alexanderplatz

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Photo gallery for Mercure Hotel Berlin am Alexanderplatz

Standard Twin Room, 2 Single Beds
Bar (on property)
Standard Double Room, 1 Double Bed with Sofa bed, Balcony | Balcony
Hallway
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping

Room options

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Lobby

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  • Free WiFi
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  • Breakfast available
8.8 out of 10, Excellent, 475 reviews
The price is €59
includes taxes & fees
23 Mar - 24 Mar
Moxy Berlin Airport
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About the area

Map
Mollstr. 4, Mitte, Berlin, 10178

What's nearby

  • Alexanderplatz - 10 min walk
  • Berlin TV Tower - 15 min walk
  • Hackescher Markt - 19 min walk
  • Checkpoint Charlie - 6 min drive
  • Brandenburg Gate - 7 min drive

Getting around

  • Mollstraße-Otto-Braun-Straße Tram Station - 2 min walk
  • Alexanderplatz Station - 12 min walk
  • Berlin (BER-Brandenburg) - 43 min drive

Restaurants

  • ‪Einstein Kaffee - ‬9 min walk
  • ‪Hofbräuhaus Berlin - ‬9 min walk
  • ‪Spagos - ‬10 min walk
  • ‪Soho House Rooftop Pool - ‬7 min walk
  • ‪Cecconi's - ‬7 min walk

About this property

Mercure Hotel Berlin am Alexanderplatz

Hotel near Alexanderplatz
Near Berlin TV Tower and Hackescher Markt, Mercure Hotel Berlin am Alexanderplatz provides dry cleaning/laundry services, a bar and a business centre. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, luggage storage and a front desk safe
  • A 24-hour front desk, coffee/tea in reception and free newspapers
Room features
All 198 rooms offer amenities, such as free WiFi, safes and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • TVs with cable channels
  • Balconies, coffee/tea makers and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 17.90 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 18 per person
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 11 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 17.90 per night
  • Pet fee: EUR 11 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

am Alexanderplatz
Berlin am Alexanderplatz
Mercure am Alexanderplatz
Mercure Berlin am Alexanderplatz
Mercure Hotel Alexanderplatz
Mercure Hotel Alexanderplatz Berlin
Mercure Hotel am Alexanderplatz
Mercure Hotel am Alexanderplatz Berlin
Mercure Hotel Berlin Alexanderplatz
Mercure Hotel Berlin am Alexanderplatz
Agon Am Alexanderplatz Berlin
Agon Am Alexanderplatz Hotel Berlin
Mercure Hotel Berlin am Alexanderplatz Hotel
Mercure Hotel Berlin am Alexanderplatz Berlin
Mercure Hotel Berlin am Alexanderplatz Hotel Berlin

Frequently asked questions

Is Mercure Hotel Berlin am Alexanderplatz pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 11 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Hotel Berlin am Alexanderplatz?

Self-parking is available for EUR 17.90 per night.

What time is check-in at Mercure Hotel Berlin am Alexanderplatz?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Mercure Hotel Berlin am Alexanderplatz?

Checkout is at noon.

Where is Mercure Hotel Berlin am Alexanderplatz located?

Located in Mitte, this hotel is within a 15-minute walk of Torstrasse and Alexanderplatz. Berlin TV Tower and Hackescher Markt are also within 1 mile (2 km). Mollstraße-Otto-Braun-Straße Tram Station is only a 2-minute walk and Mollstraße-Prenzlauer Allee Tram Stop is 5 minutes.

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Mercure Hotel Berlin am Alexanderplatz Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 167 out of 885 reviews
Rating 8 - Good. 382 out of 885 reviews
Rating 6 - Okay. 234 out of 885 reviews
Rating 4 - Poor. 65 out of 885 reviews
Rating 2 - Terrible. 37 out of 885 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Jacek

Hotel w dobrej cenie
Hotel jest kilka minut od Alexanderplatz, w pobliżu sporo miejsc do zaparkowania. Dość oryginalne jest to, że pokoje mają balkony.Szkoda, że nie ma lodówek w pokojach. Jak na ten rejon miasta cena hotelu jest bardzo fajna.
Stayed 1 night in Oct 2020

6/10 Okay

Adam

Liked: Property conditions & facilities
Hotel is in need of some renovation. No kettle in room or air conditioning. Old looking decor, could do with some sprucing up.
Stayed 7 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Ammar

Stayed 2 nights in Sep 2020

8/10 Good

Markus, Frankfurt/Main

Gutes Preis Leisuntsverhältnis, gute Verkehrsanbindung. Einzig zu bemängeln ist das schwache Internet in den Zimmern.
Stayed 2 nights in Sep 2020

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

2/10 Terrible

Elena

Disliked: Cleanliness, property conditions & facilities, room comfort
Schrecklich!
Ich hab selten so ein gammeliges Hotel gesehen. Die Wände waren dreckig, von den Türen und Rahmen ging die Farbe ab und die Stühle waren einfach nur ranzig, sodass man sich nicht darauf setzen wollte. Mercure steht eigentlich für einen gewissen Standard, den dieses Hotel keineswegs erfüllt. Nicht zu empfehlen!
Stayed 1 night in Sep 2020

4/10 Poor

Rene

Disliked: Cleanliness, property conditions & facilities
Ich war schon oft in diesem Hotel und bisher immer zufrieden, dieses mal habe ich wohl Pech gehabt. Zimmer 70....in einem schlechten Zustand, Teppichboden nur mit Schuhen betretbar so dreckig wie dieser ist überkommt einem ein Ekelgefühl ! Ein Gestank in diesem Zimmer der kaum auszuhalten ist, Fenster kann auf Grund des Gülleartigen Geruchs nicht geschlossen werden, an Schlaf nicht zu denken bei diesem Straßenlärm. Sehr schade eigentlich Trotzdem werde ich wieder kommen, weil ich die anderen male sehr zufrieden war
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Das Hotel insgesamt liegt günstig und ist gut zu erreichen. Das Personal war freundlich und die Zimmer großzügig. Auch wenn das Bad noch alten Charme versprühte war es sauber , außerdem gab es einen großen Balkon. Einziger Schwachpunkt: das Zimmer lag zur Strassenbahnseite, es war unmöglich ein Auge in der Nacht zu schließen, das könnte sicher anders sein, wenn man die abgewandte Seite bewohnt- danach fragen wir dann das nächste Mal.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Trotz Corona wie immer Alles gut. Personal ist sehr bemüht.
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

4/10 Poor

Gilbert, Rostock

Liked: Amenities, property conditions & facilities
Die Lage des Hotels nähe Alexanderplatz ist ganz günstig und es ist sauber, aber das wars dann auch schon. Dieses Hotel ist alles andere als ein Drei-Sterne-Haus. Die Flure und geräumigen Zimmer mit Balkon sind veraltet und renovierungsbedürftig genauso wie das ganze Gebäude, das seine Glanzzeiten noch in der DDR vor mehr als 30 Jahren hatte. Besonders merkte man das am Abwassersystem, das des nachts immer wieder unvermittelt so laut schnorchelte, das man nicht durchschlafen konnte. Auf das laute Schnorcheln -wohl immer dann, wenn irgendwo im Haus ein Klo gespült wurde - folgte ein entsetzlicher Gestank nach Gülle, dass sich einem der Magen umdrehte. Tja, und die nähere Umgebung konnte das auch nicht wettmachen. Der Ausblick auf die benachbarte Ruinenwelt am Rande des Alexanderplatzes war alles andere als schön oder einladend.
Stayed 1 night in Sep 2020

6/10 Okay

Kirstin

Not impressed with Hotel
We were a bit taken aback by the shabby carpeting in the room, which was quite stained. The room smelled of stale smoke. There was a fan supplied but this had a broken lid and it squeaked when in use. We were not informed on arrival that there was no kettle or tea/coffee facilities in the room. We had to go down to Reception to ask about this, where they told us there was a box with kettle etc available. It would have been better that they had offered us this when we checked in. The bed was clean and very comfortable. The bathroom was also clean and fresh towels were left every day. There was quite a busy road outside and, although there was some road noise during the night, the soundproofing was good.
Stayed 4 nights in Aug 2020

10/10 Excellent

Steve, Belfast

It was easy to find and good transport links nearby for all public transport. Bus and tram stops outside and a few minutes walk to Alexanderplatz station with main railway line, underground and S-Bahn Staff at check-in were helpful, friendly and polite, check-in was easy. Room was a good size with a balcony and very clean
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020

6/10 Okay

CocoChanel, Bayern

Liked: Amenities, property conditions & facilities
Check In war freundlich. Das Zimmer entsprach dann doch nicht ganz den Erwartungen. Duschtür kaputt, muffiger Geruch und altmodische Möbilierung. Für eine Übernachtung zwar ganz okay aber eine längere Übernachtung wäre etz auch nicht so nice gewesen
Stayed 1 night in Aug 2020

8/10 Good

Lina, Berlin

Hotelzimmer ist groß, sauber, Empfang ist sehr freundlich!
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020

6/10 Okay

F.o., Dänemark

Liked: Property conditions & facilities
Disliked: Amenities
Wirklich sehr zentrales Hotel, Alex etc. alles zu Fuß zu erreichen, allerdings etwas heruntergekommen von außen wie auch die Zimmer. Service ging super schnell Personal sehr freundlich.
Stayed 2 nights in Aug 2020

8/10 Good

U.undU, Essen

Super gut,Preis Leistung sehr gut,sehr zentral ,sehr starker Straßenverkehr auch nachts,ansonsten alles gut.
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Freundliches Personal, Saubere Zimmer und dazu super Lage gibt nichts zu meckern.
Stayed 3 nights in Aug 2020

2/10 Terrible

Melissa, Nürnberg

Disliked: Cleanliness, amenities, property conditions & facilities
Der Teppich im Zimmer war extrem schmutzig. Es gab nicht einmal Trinkgläser oder ein Wasserkocher im Zimmer. Die Duschkabine war kaputt. Das Zimmer wurde nicht anständig geputzt. Eine Klimaanlage gab es auch nicht.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020