Sercotel Ayala Bilbao

4.0 star property
Unwind by a warm fire or dive into your favorite book amidst modern comforts.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sercotel Ayala Bilbao

Superior Room
Lobby
Lobby
Front of property
Junior Suite

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
The price is €69
includes taxes & fees
5 Feb - 6 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

Basic Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 1
  • 1 Double Bed

Classic Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Classic Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 2
  • 2 Single Beds

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

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About the area

Map
Canciller Ayala, Bilbao, 48008

What's nearby

  • Plaza Moyua - 7 min walk
  • Plaza Nueva - 10 min walk
  • Ribera Market - 13 min walk
  • Guggenheim Museum Bilbao - 14 min walk
  • San Mames Stadium - 20 min walk

Getting around

  • Bilbao-Abando Station - 3 min walk
  • Abando Station - 3 min walk
  • Bilbao (BIO) - 15 min drive

Restaurants

  • ‪NKO Eneko Restaurant - ‬3 min walk
  • ‪Arrese - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Monterrey - ‬3 min walk
  • ‪Bilbao Berria - ‬4 min walk

About this property

Sercotel Ayala Bilbao

Upscale hotel near Guggenheim Museum Bilbao
Located close to San Mames Stadium, Sercotel Ayala Bilbao provides a library, laundry facilities and a fireplace in reception. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), express check-out and a front desk safe
  • A 24-hour front desk, a reception hall and coworking spaces
  • A vending machine, tour/ticket information and luggage storage
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 61 individually furnished rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bidets and hairdryers
  • 50-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 18.70 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 17 per person

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Nearby parking fee: EUR 18.7 per day(492 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Parking height restrictions apply

Property is also known as

Sercotel Ayala Bilbao Hotel
Sercotel Ayala Bilbao Bilbao
Sercotel Ayala Bilbao Hotel Bilbao

Frequently asked questions

Is Sercotel Ayala Bilbao pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Sercotel Ayala Bilbao?

As of 11 Jan 2025, prices found for a 1-night stay for 2 adults at Sercotel Ayala Bilbao on 5 Feb 2025 start from €69.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Sercotel Ayala Bilbao?

Check-in start time: 2:30 PM; check-in end time: anytime.

What time is check-out at Sercotel Ayala Bilbao?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Sercotel Ayala Bilbao located?

Located in Bilbao City Centre, this hotel is within a 15-minute walk of Ensanche and Guggenheim Museum Bilbao. Church of the Sacred Heart and Gran Casino Bilbao are just steps away. Abando Station and Abando Tram Stop are within a 5-minute walk.

Sercotel Ayala Bilbao Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 256 out of 376 reviews" "
Rating 8 - Good. 94 out of 376 reviews" "
Rating 6 - Okay. 20 out of 376 reviews" "
Rating 4 - Poor. 3 out of 376 reviews" "
Rating 2 - Terrible. 3 out of 376 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 5 nights in Dec 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I am currently traveling around Spain staying at many hotels and the front desk staff was so far the kindest and highly professional.
Stayed 1 night in Oct 2024

8/10 Good

Wouter

Travelled with partner
Liked: Cleanliness, staff & service
We waren erg tevreden met ons verblijf. Het ontbijt was uitstekend. Het personeel was erg vriendelijk, wat voor ons erg belangrijk was omdat dit in de rest van de stad absoluut niet het geval was. Enige kleine minpuntje, was dat onze televisie niet naar behoren werkte. Er was een chromecastfunctionaliteit, maar die werkte niet met onze toestellen.
Stayed 4 nights in Oct 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms
Stayed 2 nights in Sep 2024

10/10 Excellent

Iveta, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in center of the city. Walking distance to shopping, dining, train station, metro, buses stops. Staff is very friendly and accommodating. Breakfast buffet had a satisfactory selection. Room was on a smaller size but well furnished and bed was very comfortable. Stayed in the hotel already twice and will stay again next time I visit the city.
Stayed 14 nights in Sep 2024

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Harish

Stayed 2 nights in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
This is a good business hotel. No real amenities, gym/bar etc but perfect location and really quiet and clean rooms. Would choose this hotel again if I travelled to Bilbao
Stayed 4 nights in Sep 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Easy access from the train station and easy to walk to the old town.
Stayed 1 night in Sep 2024

6/10 Okay

Ramon

Liked: Cleanliness
Disliked: Staff & service, amenities
Self service everything
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
This is a very nice hotel situated close to everything interesting in Bilbao. My room was small, but it was good enough for my needs and it was clean. I would definitely stay here again.
Stayed 3 nights in Sep 2024

8/10 Good

Mark Gordon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel right next to a major transport hub, but located on a quiet side street. Very friendly and helpful staff and a good breakfast. The only minor criticism is that there were some large silver industrial pipes/chimneys outside my window that were noisy enough to mean you had to keep the window shut, but this would only be an issue in a minority of the rooms. Overall, good hotel and decent value for money.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jose, Clermont

Travelled with partner
Liked: Amenities
Close to everything. Nice clean bathroom
Stayed 4 nights in Aug 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay a lot - the hotel is very comfortable and convenient for both the train station and the city centre. The staff were friendly and accommodating. Good breakfast with very nice coffee.
Stayed 2 nights in Aug 2024

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location not ideal for me but other reviewers say location great. Staff very helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. The staff is wonderful and always helpful with a smile. The room is very good. The area is perfect, close to everything
Stayed 3 nights in Aug 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location both close to the guggenheim and the old town. Very quiet and great blackout curtains for a good sleep.
Stayed 4 nights in Aug 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very pleasant --- not too large, but so well organized and furnished that it worked like a large room. Comfortable bed. Very friendly and helpful staff. Central location. Definitely plan to stay here again when we return to Bilbao. Only suggestion would be to provide a rubberized bath mat --- tub floor was a bit slippery, and tub walls were high.
Stayed 2 nights in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Marjorie

Liked: Staff & service, amenities, property conditions & facilities
Perfecto
Stayed 3 nights in Aug 2024

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service
Lovely hotel but the area was not very nice.
Stayed 7 nights in Jul 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024