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Kemena Plaza Hotel

3.0 star property
Travelers cool off in the outdoor pool and sample authentic regional flavors at the on-site restaurant, creating days filled with comfort in Bintulu

Choose dates to view prices

Kemena Hotel sits in central Bintulu, where genuine hospitality defines every stay. Guests start their mornings at Orchid Garden restaurant with regional breakfast cuisine before heading to the refreshing outdoor pool or dedicated children's swimming area.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
The current price is €52
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
Electric kettle
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 15 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
Electric kettle
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
Electric kettle
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
Electric kettle
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Minibar, in-room safe, desk, iron/ironing board

Superior King Room

  • Sleeps 4

View all photos for Deluxe Queen Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Queen Room

  • Sleeps 4

Deluxe Twin Room

  • Sleeps 4

View all photos for Executive King Room

Minibar, in-room safe, desk, iron/ironing board

Executive King Room

  • Sleeps 4

View all photos for Family Room

Minibar, in-room safe, desk, iron/ironing board

Family Room

  • Sleeps 6

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Triple Room

  • Sleeps 4
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About the area

Bintulu is home to Kemena Plaza Hotel. Pasar Utama Bintulu and The Spring are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tanjung Batu Beach and Pulau Binai. Visit our Bintulu travel guide
Map
No. 116, Taman Sri Dagang, Jalan Abang Galau, Bintulu, Sarawak, 97000

What's nearby

  • Tua Pek Kong
    5 min walk - 0.4 km
  • Pasar Utama Bintulu
    6 min walk - 0.6 km
  • The Spring
    2 min drive - 1.4 km
  • Assyakirin Commerce Square
    5 min drive - 4.3 km
  • Tanjung Batu Beach
    8 min drive - 6.1 km

Getting around

  • Bintulu (BTU)
    21 min drive

Restaurants

  • Sea View Restaurant
    3 min walk
  • Spring Garden Cafe
    2 min walk
  • King Hua Cafe & Restaurant
    3 min walk
  • 泉源茶室
    2 min walk
  • ABIDA CAFE
    2 min walk

About this property

Kemena Plaza Hotel

Property highlights
A coffee shop/cafe, dry cleaning/laundry services and a sauna are just a few of the amenities provided at Kemena Plaza Hotel. The on-site Regional cuisine restaurant, Orchid Garden, offers breakfast, lunch and dinner. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), coffee/tea in reception and a 24-hour front desk
  • Luggage storage, a front desk safe and a lift
  • Free newspapers
Room features
All 160 rooms offer comforts such as air conditioning, as well as thoughtful touches such as safes and minibars.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Mini fridges, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MYR 20 for adults and MYR 15 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Orchid Garden

Things to do

  • Children's pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 20 for adults and from MYR 15.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Kemena Plaza Hotel Bintulu
Kemena Plaza Hotel
Kemena Plaza Bintulu
Kemena Plaza
Kemena Hotel Bintulu
Margherita Plaza Hotel
Kemena Plaza Hotel Hotel
Kemena Plaza Hotel Bintulu
Kemena Plaza Hotel Hotel Bintulu

Frequently asked questions

Does Kemena Plaza Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Kemena Plaza Hotel?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Kemena Plaza Hotel on 7 Mar 2026 start from €52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kemena Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kemena Plaza Hotel?

This hotel doesn't offer parking.

What time is check-in at Kemena Plaza Hotel?

Check-in start time: 2 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Kemena Plaza Hotel?

Checkout is at noon.

Where is Kemena Plaza Hotel located?

Situated in Bintulu, this hotel is within a 10-minute walk of Tua Pek Kong and Pasar Utama Bintulu. The Spring and Assyakirin Commerce Square are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kemena Plaza Hotel Reviews

6.2

6.8

Cleanliness

6.8

Location

6.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 4 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 5 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

Reviews

10/10 Excellent

norliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good job
Stayed 1 night in Aug 2023

8/10 Good

Fabian

Liked: Cleanliness, staff & service
It's been undergo renovation and rebranding. New style and modern. With local attraction.
Stayed 1 night in Feb 2023

10/10 Excellent

ABDUL RASHID

Liked: Cleanliness, staff & service, property conditions & facilities
All is good
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Disappointed

Very disappointing. Booked through Hotels. com, it was stated the the family room got 2 double beds and 2 twin beds for 6 of us. However the room only got 4 twin beds, how to accommodate 6 of us? After complained, hotel only gave us 1 extra bed!!! 1 of us had to stay at friend's house. That day, the whole hotel don have hot water supply due to something wrong with the solar system. All have to bath with cold water. The lobby area no air con as something broke down. No WiFi in room, only available at lobby area.
Stayed 1 night in Aug 2023

2/10 Terrible

Mohamad Farhan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please improve

Not so good
Stayed 1 night in Oct 2021

2/10 Terrible

Pengiran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room facilities need to be properly maintain esp toilet
Stayed 1 night in Dec 2017

10/10 Excellent

Benner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice and comfortable. Friendly staff too

8/10 Good

Sam Ming, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel, good value for money.

Check-in was a breeze. Friendly staff.

6/10 Okay

さーくん, マレーシア　KL

Disliked: Cleanliness, staff & service, property conditions & facilities
出張で使用する分にはいいが、カップル、夫婦での滞在はお勧めできません。 滞在費は安いが施設の老朽化が目立ち清潔感がない。

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

ガックリ

ホテル、部屋共に古い。写真と実態が異なる 廊下は少し異臭(カビ臭い)がした 朝食のバイキングは種類が少なく、品切れがあった

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Happy

Was only for one night , but there was no toilet paper so I requested some but when house keeping came to the room she informed me that there was no longer any stock left. I was not very impressed with this being a large hotel , you pay for all the comforts and facilities and then told they don't have anything . Shall not be staying there again, very disappointing

4/10 Poor

Chia Minn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Rahmat

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Emerson

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018