Search Apart Hotels in Black Diamond Mines Regional Preserve

"Check in and check out super easy! Liked that I was able to do a check in online and able to add a late check out. Super convenient."

"What made the stay was the staff. So wonderful, from the front desk person to those working around the hotel. Good location. Clean property. Room was a little small but good for me, my daughter and her baby. Lots of stuff around. "

"Awesome place to stay"

"Tentative staff"

"People who stay there appear to be people who have bad credit and can’t rent a traditional apartment. A lot of people just hanging out in front and in their cars. Most smell like they have been smoking a little something. I did not feel safe at all. And, the rooms were in horrible condition. Large stains on counter, many dents in fridge. Desk falling apart and paint coming off. Furniture was dark colors, the room was not white and bright like shown in the pics. Not a family friendly place. The people who give this place good ratings must be owners or friends. Only good thing was that they refunded my money when I told them I didn’t want to stay there because of how unsafe I felt. "

"Really nice, very clean, beautiful grounds. The only negative is that there is no room service. "

"Check-in was quick and efficient. The staff were not rude, but the interaction felt somewhat cold and not particularly welcoming. Our room itself was great—clean, spacious, and comfortable. I especially liked the lavender and clementine toiletries. Unfortunately, some of the amenities and service fell short. The pool was quite cool and extremely dirty. We notified the staff and even asked if we could borrow a skimmer ourselves, but nothing was done to address it. Breakfast was another disappointment. Continental breakfast was advertised to start at 7:00 a.m., but by 8:00 a.m. nothing had been set out. I happened to be in the area around 6:45 a.m. and saw staff chatting rather than setting up. Later we were told there had been “a situation,” but the breakfast hadn’t been prepared even before that occurred. Even offering pantry items or a simple alternative would have helped, especially since we booked this hotel partly for the convenience of breakfast. We also requested extra sheets and blankets for the pull-out couch. Instead of bringing them to the room, we were asked to come pick them up ourselves, and there was some difficulty communicating what we needed. Overall, the hotel itself was fine and the room was nice, but the level of service and attention to basic amenities was disappointing. Because of that, we would likely choose to stay elsewhere in the future."

"It was very nicely upgraded from the last time I stayed there. I was down to go to a funeral and this hotel was centrally located to all events I needed to attend. I also found eating places surrounded the hotel I would definatly would stay there again. "

"The only down side was that the hotel was full of birthday gatherings so the pool was extremely full of people...but hey it was a really nice pool area though! Filled with warm, clean towels, emptied pool to drain and clean very often. It was nice!!"