8/10 Good
Fuencisla
27 Nov 2024
Liked: Cleanliness, property conditions & facilities
The hotel is beautiful and very conveniently located 5 minutes away from the airport. Rooms are nice, big, clean and comfortable. The shuttle to and from the airport is punctual, spacious and service runs 24 hours every half hour. Breackfast buffet is varied and delicious, and hotel staff is friendly. The only reason why this time I didn’t give the hotel a perfect score is because of the irresponsiveness to an issue with the room TV. While there are multiple channels to chose from and TV is large (~50”), the remote is old and doesn’t work well so I had to call Hotel maintenance to set the TV up. They took a long time to show up. An hour later the TV stopped working again and I had to call and visit the Front desk four times. After my last attempt I gave up, nobody came to repair the TV and we spent the rest of our stay without it.
Fuencisla
Stayed 1 night in Nov 2024