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Sure Hotel by Best Western Bordeaux Lac

3.0 star property
Lakefront Bordeaux hotel in Le Lac with free parking

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Photo gallery for Sure Hotel by Best Western Bordeaux Lac

Reception
Lobby
Executive Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | Room amenity
Terrace/patio
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking included
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
The current price is €71
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Single Bed, Accessible, Ground Floor

Desk, laptop workspace, blackout curtains, soundproofing

Classic Room, 1 Single Bed, Accessible, Ground Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Classic Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

Classic Room, 2 Single Beds, Non Smoking

Classic Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Rue Du Grand Barail, Bordeaux, Gironde, 33300

What's nearby

  • Barriere Casino Theatre - 5 min walk
  • Bordeaux Congress Center - 6 min walk
  • Matmut Atlantique Stadium - 13 min walk
  • Bordeaux Exhibition Center - 18 min walk
  • Cité du Vin - 6 min drive

Getting around

  • Claveau Tram Station - 3 min drive
  • Le Bouscat Sainte-Germaine Station - 7 min drive
  • Bordeaux (BOD-Merignac) - 14 min drive

Restaurants

  • ‪Sakana - ‬16 min walk
  • ‪La Brioche Dorée - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪L'Aquitania - ‬3 min walk
  • ‪Hippopotamus - ‬1 min walk

About this property

Sure Hotel by Best Western Bordeaux Lac

Hotel near Cité du Vin
At Sure Hotel by Best Western Bordeaux Lac, you can look forward to a terrace, a coffee shop/cafe and a garden. The on-site restaurant, Le Restaurant, offers breakfast, lunch and dinner. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), free newspapers and a front desk safe
  • A banquet hall, multilingual staff and smoke-free property
  • Guest reviews speak well of the overall condition
Room features
All 72 rooms boast comforts such as free international calls and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 26-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, a personal chef and free infant beds

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Le Restaurant

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 5 per pet, per night
Up to 10 kg per pet

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Pet fee: EUR 5 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Interhotel Apolonia Bordeaux
Interhotel Apolonia Hotel
Interhotel Apolonia Hotel Bordeaux
INTER-HOTEL Bordeaux Lac Apolonia Hotel
INTER-HOTEL Apolonia Hotel
Sure By Bordeaux Lac Bordeaux
Sure Hotel by Best Western Bordeaux Lac Hotel
Sure Hotel by Best Western Bordeaux Lac Bordeaux
Sure Hotel by Best Western Bordeaux Lac Hotel Bordeaux
The Originals City Hôtel Apolonia Bordeaux Lac (Inter Hotel)

Frequently asked questions

Is Sure Hotel by Best Western Bordeaux Lac pet-friendly?

Yes, Sure Hotel by Best Western Bordeaux Lac allows pets with a maximum weight of up to 10 kg per pet. There's a fee of EUR 5 per pet, per night.

How much does it cost to stay at Sure Hotel by Best Western Bordeaux Lac?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Bordeaux Lac on 9 Mar 2025 start from €66.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sure Hotel by Best Western Bordeaux Lac?

Self-parking is free at this property.

What time is check-in at Sure Hotel by Best Western Bordeaux Lac?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sure Hotel by Best Western Bordeaux Lac?

Checkout is at noon.

Where is Sure Hotel by Best Western Bordeaux Lac located?

Located in Le Lac, this hotel is within a 5-minute walk of Kart System and Barriere Casino Theatre. Bordeaux Congress Center and Matmut Atlantique Stadium are also within 15 minutes. Claveau Tram Station is 29 minutes by foot and Les Aubiers Tram Station is 29 minutes.

Sure Hotel by Best Western Bordeaux Lac Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 160 out of 560 reviews
Rating 8 - Good. 252 out of 560 reviews
Rating 6 - Okay. 95 out of 560 reviews
Rating 4 - Poor. 30 out of 560 reviews
Rating 2 - Terrible. 23 out of 560 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed.
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our weekend stay !!
Stayed 3 nights in Sep 2023

6/10 Okay

Claire

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Alison

Stayed 1 night in Sep 2023

2/10 Terrible

Shane

Stayed 1 night in Sep 2023

10/10 Excellent

Mr P

Stayed 1 night in Aug 2023

8/10 Good

Alison

Stayed 2 nights in Jun 2023

8/10 Good

Beverly

Stayed 1 night in Apr 2023

8/10 Good

Julie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Does what it says on the tin . Reasonably priced comfortable hotel for one night stop over welcoming helpful staff , very nice dinner , comfortable bed , secure parking. Ticks all the boxes
Stayed 1 night in Feb 2023

10/10 Excellent

Susan

Stayed 1 night in Oct 2022

10/10 Excellent

Carlos

Stayed 1 night in May 2022

2/10 Terrible

Phillip DM

Stayed 1 night in Aug 2021

6/10 Okay

Raul

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Not good
The room wasn’t clean and it was full of mosquitos
Stayed 1 night in Aug 2020

10/10 Excellent

Riyaz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Breakfast was good. Hotel a little run down. The card to get in my room had to be reprogrammed nearly every day.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2019

2/10 Terrible

M

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Never again
No hot water, hat to bathe small children in cold water. Also non-smoking room smelled of cigarette smoke. Room very cramped.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again
It was great! The staff were nice and accommodating and the place was clean. Would definitely stay again
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel EVER! When we first checked in, the first room was filthy, garbage was overflowing out of the trash cans and bed had definitely been slept in. The front desk clerk was apologetic and found us a different room however the air-conditioner did not work. She assured me that she would have it fixed by the time we arrive back from dinner. When we arrive back, the air-conditioning was not fixed and she found us a fan but unfortunately, that did not help. It was 85° inside that room, we were on able to sleep the entire night. At 7 o’clock in the morning, we checked out and the front desk clerk stated that it was “ impossible“ that the air conditioner did not. work. He went into the room and indeed the air conditioner was not working. He offered us a free breakfast but we needed to catch a train and Could not take you up on his offer. Avoid this property at all costs.
Stayed 1 night in Jun 2019

8/10 Good

PHILIP

Liked: Cleanliness, property conditions & facilities, room comfort
Served the purpose for overnight stay
Stayed 1 night in Mar 2019

6/10 Okay

Tina

Liked: Cleanliness
Disliked: Room comfort
clean but not so comfortable
the room was very small and very cold. put the heater on but the noise meant we couldn't sleep and we needed to get up early next morning to drive. no one answered the reception bell the following morning for us to check out so we left. car parking facilities ok but advertise as secure but they don't close the gate and if no one answered us ringing the bell to leave who is watching the car park.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Lovely hotel. Not a lot around. Food in Restaurant Devine
Stayed 1 night in Mar 2019

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip that was close to teh customer site.
was nice and relaxing after work . was very convinient for my customer visit.
Stayed 2 nights in Jan 2019

8/10 Good

Aasheesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Well Comforting Stay
Stay was very nice
Stayed 1 night in Dec 2018